Delta Unveils First Biometric Terminal in U.S. in Atlanta   

Facial recognition technology

Customers can now use facial recognition technology from curb to gate at ATL’s Terminal F. Opened in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL) and the Transportation Security Administration (TSA), this is the first biometric terminal in the United States.

Customers flying on Delta’s nonstop service from Atlanta to Seoul can use facial recognition technology to:

  • Check in at the self-service kiosks in the International lobby
  • Drop checked baggage at the counters in the International lobby
  • Serve as identification at the TSA checkpoint
  • Board a flight at any gate in Terminal F
  • And, go through CBP processing for international travelers arriving into the U.S.

How the curb-to-gate facial recognition technology works:

Customers flying direct to an international destination from Atlanta’s Terminal F wanting to use this option simply:

  • Enter their passport information when prompted during online check-in.
    • Forgot to enter passport information in advance? Don’t worry — this option will be available at the terminal after an initial passport scan and verification.
  • Click “Look” on the screen at the kiosk in the lobby, or approach the camera at the counter in the lobby, the TSA checkpoint or when boarding at the gate.
  • Breeze through once the green check mark flashes on the screen.
    • Travellers will need to have their passports available and should always bring their passports when they travel internationally for use at other touch points during their trip.

And, if customers do not want to participate, they just proceed normally, as they’ve always done, through the airport.

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