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Delta Snacks

Delta announces new snacks lineup, retires Delta-branded offerings

After decades of service, Delta Air Lines-branded peanuts and pretzels are stepping down as the airline’s Main Cabin snack offering.                                                                                                              

                                                         LEARN MORE

Delta Sky Club

Delta unveils flagship Delta Sky Club at ATL                    

Delta continues to invest in the customer experience by introducing a new signature lounge it’s hub in Atlanta. 

                                                                                                                                              LEARN MORE

Delta boarding

Delta introduces enhanced boarding process in Atlanta

Interim queuing system is the latest in string of innovations to enhance customer experience.

 

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Exception Policies

Date(s) of Impacted travel: February 22, 2018
Applicable to tickets issued on or before: February 27, 2018
Affected Area(s) to/from/through the following:
  • All Air France, JOON and HOP opreating flights
  • All flights opreating on Air France or JOON aircraft
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 19, 2018 through February 20, 2018
Applicable to tickets issued on or before: February 18, 2018
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Central Wisconsin, WI (CWA)
  • Des Moines, IA (DSM)
  • Green Bay, WI (GRB)
  • La Crosse, WI (LSE)
  • Lincoln, NE (LNK)
  • Madison, WI (MSN)
  • Omaha, NE (OMA)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 12, 2018
Applicable to tickets issued on or before: February 11, 2018
Affected Area(s) to/from/through the following:
  • London, United Kingdom GB (LCY)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 13, 2018 through February 14, 2018
Applicable to tickets issued on or before: February 12, 2018
Affected Area(s) to/from/through the following:
  • Paris – Charles de Gaulle, FR (CDG)
  • Paris – Orly Field, FR (ORY)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 06, 2018 through February 09, 2018
Applicable to tickets issued on or before: February 05, 2018
Affected Area(s) to/from/through the following:
  • Paris-Charles de Gaulle, FR (CDG)
  • Paris-Orly Field, FR (ORY)
All Exception Policies >

News

Based on feedback from our UK-based travel partners, we have made the decision to remove Delta Comfort+ fares from third party sale for itineraries originating in the UK. This change is effective February 8, 2018.

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Exception Policies

Date(s) of Impacted travel: February 08, 2018 through February 09, 2018
Applicable to tickets issued on or before: February 08, 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 09, 2018
Applicable to tickets issued on or before: February 07, 2018
Affected Area(s) to/from/through the following:
  • Akron, OH (CAK)
  • Appleton, WI (ATW)
  • Chicago- Midway,  IL (MDW)
  • Chicago- O Hare, IL (ORD)
  • Cleveland, OH (CLE)
  • Detroit, MI (DTW)
  • Flint, MI (FNT)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Kalamazoo, MI (AZO)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: February 06, 2018 through February 07, 2018
Applicable to tickets issued on or before: February 05, 2018
Affected Area(s) to/from/through the following:
  • Paris-Charles De Gaulle, FR (CDG)
  • Paris-Orly Field, FR (ORY)
All Exception Policies >

News

For the third year in a row, premier Latin America travel media outlet LADEVI has recognized Delta Air Lines with the Insignia Award for Excellence 2018 as the Best Global Airline in Latin America and the Caribbean.

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Exception Policies

Date(s) of Impacted travel: February 07, 2018
Applicable to tickets issued on or before: February 06, 2018
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Cincinnati, OH (CVG)
  • Evansville, IN (EVV)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • New York, NY – Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • State College, PA (SCE)
  • Washington, DC – Dulles (IAD)
  • Washington, DC – Reagan (DCA)
  • White Plains, NY (HPN)
  • Wilkes Barre, PA (AVP)
All Exception Policies >

News

Delta Air Lines is expanding travel options for Cincinnati and Northern Kentucky customers with new service to Austin and Phoenix in 2018. With these additions Delta will serve all Top 20 domestic markets and 36 destinations in total, including Delta's popular nonstop service to Paris-Charles de Gaulle.

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Exception Policies

Date(s) of Impacted travel: February 06, 2018
Applicable to tickets issued on or before: February 09, 2018
Affected Area(s) to/from/through the following:
  • Paris-Charles De Gualle, FR (CDG)
  • Paris-Orly Field, FR (ORY)
All Exception Policies >

Policy Updates

Delta and American Airlines will instate a new ticketing and baggage agreement designed especially for handling of customer reaccommodation during irregular operations. The agreement is effective Jan. 24, 2018.

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: January 22, 2018 through January 23, 2018
Applicable to tickets issued on or before: January 22, 2018
Affected Area(s) to/from/through the following:
  • Brainerd, MN (BRD)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Iron Mountain, MI (IMT)
  • La Crosse, WI (LSE)
  • Marquette, MI (MQT)
  • Minneapolis/St Paul, MN (MSP)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Sault Ste. Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • Wausau, WI (CWA)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 22, 2018 through January 23, 2018
Applicable to tickets issued on or before: January 22, 2018
Affected Area(s) to/from/through the following:
  • Tokyo – Haneda, JP (HND)
  • Tokyo – Narita, JP (NRT)
All Exception Policies >

Products & Services

Building on the innovative SkyPro for flight attendants and mobile Nomad devices for gate agents, Delta Sky Club recently rolled out handheld devices to ambassadors in 32 of its clubs, applying the technology and best practices of sister handheld devices to deliver a more individualized Delta Sky Club experience.

All Products & Services >

Exception Policies

Date(s) of Impacted travel: January 22, 2018
Applicable to tickets issued on or before: January 20, 2018
Affected Area(s) to/from/through the following:
  •  Brainerd, MN (BRD)
  •  Duluth, MN (DLH)
  •  Escanaba, MI (ESC)
  •  Iron Mountain, MI (IMT)
  •  La Crosse, WI (LSE)
  •  Marquette, MI (MQT)
  •  Minneapolis/St Paul, MN (MSP)
  •  Rhinelander, WI (RHI)
  •  Rochester, MN (RST)
  •  Sault Ste. Marie, MI (CIU)
  •  Sioux Falls, SD (FSD)
  •  Wausau, WI (CWA)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 21, 2018 through January 22, 2018
Applicable to tickets issued on or before: January 19, 2018
Affected Area(s) to/from/through the following:

 

  • Aspen, CO (ASE)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
  • Montrose/Telluride, CO (MTJ)
  • Steamboat Springs/Hayden, CO (HDN)
  • Vail/Eagle, CO (EGE)

 

All Exception Policies >

News

Delta Air Lines is taking steps to further protect its customers, employees and service and support animals by implementing advance documentation requirements for those animals. This comes as a result of a lack of regulation that has led to serious safety risks involving untrained animals in flight.

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News

Due to winter weather conditions in Atlanta (ATL), Unaccompanied Minors (UMNR) connecting/originating/terminating in ATL are embargoed through Thursday, Jan 18, 2018.

All News >

Exception Policies

Date(s) of Impacted travel: January 16, 2018 through January 18, 2018
Applicable to tickets issued on or before: January 17, 2018
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Augusta, GA (AGS)
  • Baton Rouge, LA (BTR)
  • Birmingham, AL (BHM)
  • Charlotte, NC (CLT)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Columbus, MS (GTR)
  • Dothan, AL (DHN)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville Spartanburg, SC (GSP)
  • Gulfport, MS (GPT)
  • Huntsville, AL (HSV)
  • Jackson, MS (JAN)
  • Knoxville, TN (TYS)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Mobile, AL (MOB)
  • Monroe, LA (MLU)
  • Montgomery, AL (MGM)
  • Nashville, TN (BNA)
  • New Orleans, LA (MSY)
  • Raleigh Durham, NC (RDU)
  • Shreveport, LA (SHV)
  • Tri-City, TN (TRI)
All Exception Policies >

News

Due to winter weather conditions in Atlanta (ATL), Unaccompanied Minors (UMNR) should not be booked with a connecting flight through ATL on Wednesday, January 17, 2018.

All News >

Exception Policies

Date(s) of Impacted travel: January 17, 2018 through January 18, 2018
Applicable to tickets issued on or before: January 16, 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 16, 2018 through January 17, 2018
Applicable to tickets issued on or before: January 16, 2018
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Augusta, GA (AGS)
  • Baton Rouge, LA (BTR)
  • Birmingham, AL (BHM)
  • Charlotte, NC (CLT)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Columbus, MS (GTR)
  • Dothan, AL (DHN)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville Spartanburg, SC (GSP)
  • Gulfport, MS (GPT)
  • Huntsville, AL (HSV)
  • Jackson, MS (JAN)
  • Knoxville, TN (TYS)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Mobile, AL (MOB)
  • Monroe, LA (MLU)
  • Montgomery, AL (MGM)
  • Nashville, TN (BNA)
  • New Orleans, LA (MSY)
  • Raleigh Durham, NC (RDU)
  • Shreveport, LA (SHV)
  • Tri-City, TN (TRI)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 16, 2018 through January 17, 2018
Applicable to tickets issued on or before: January 15, 2018
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Philadelphia, PA (PHL)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 16, 2018
Applicable to tickets issued on or before: January 15, 2018
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas, TX – Love Field (DAL)
  • Dallas, TX – Fort Worth (DFW)
  • Houston, TX – Hobby (HOU)
  • Houston, TX -  Intercontinental (IAH)
  • San Antonio, TX (SAT)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 12, 2018
Applicable to tickets issued on or before: January 11, 2018
Affected Area(s) to/from/through the following:
  • Newburgh, NY (SWF)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 11, 2018
Applicable to tickets issued on or before: January 11, 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >

News

Delta Air Lines was named the World’s Most On-Time Airline among mainline carriers by the aviation data and analytics company FlightGlobal, incorporating FlightStats, and is the first U.S. airline to earn the industry-leading distinction in the nine years FlightGlobal’s FlightStats has presented its OPS Awards, according to a release by the company Tuesday.

All News >

Exception Policies

Date(s) of Impacted travel: January 08, 2018
Applicable to tickets issued on or before: January 07, 2018
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 08, 2018 through January 09, 2018
Applicable to tickets issued on or before: January 07, 2018
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • Newburgh, NY (SWF)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  •  Philadelphia, PA (PHL)
  •  Providence, RI (PVD)
  •  Washington D.C. – Reagan (DCA)
  •  Washington D.C. – Dulles (IAD)
  •   White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 07, 2018
Applicable to tickets issued on or before: January 06, 2018
Affected Area(s) to/from/through the following:
  •  New York - Kennedy, NY (JFK)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 05, 2018 through January 08, 2018
Applicable to tickets issued on or before: January 05, 2018
Affected Area(s) to/from/through the following:
  • Charleston, SC (CHS)
All Exception Policies >

News

Delta has launched a new video campaign, entitled ‘It’s the small things that matter’, to highlight the investments it is making in products and services for customers flying between Korea and the United States.

All News >

News

Delta has canceled an additional 200 flights Thursday as heavy snow and strong winds have prompted the suspension of all airline operations at New York-JFK and New York-LaGuardia. Neither airport is expected to reopen until later this evening, pending the removal of snow and ice from runways, taxiways and ramp areas.

All News >

News

Delta people showed off their competitive edge in 2017, driving a top ranking among the North American global carriers in on-time performance in a new report.

All News >

Exception Policies

Date(s) of Impacted travel: January 04, 2018 through January 06, 2018
Applicable to tickets issued on or before: January 04, 2018
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME ( BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Hartford, CT ( BDL)
  • Manchester, NH (MHT)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY ( LGA)
  • Newark, NJ  ( EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 04, 2018 through January 06, 2018
Applicable to tickets issued on or before: January 04, 2018
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME ( BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Hartford, CT ( BDL)
  • Manchester, NH (MHT)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY ( LGA)
  • Newark, NJ  ( EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
All Exception Policies >

News

Delta Air Lines operated more than 55,000 flights carrying nearly 6 million customers during the peak travel period from Dec. 21, 2017, to Jan. 1, 2018, without a mainline flight cancellation while setting a company record with a 99.85 percent combined Delta and Delta Connection completion factor, the measure of flight schedule to flights flown.

All News >

News

In anticipation of the severe winter weather, Delta will proactively cancel more than 400 mainline and Delta Connection regional flights Wednesday evening and Thursday, primarily at New York JFK International and LaGuardia airports as well as Boston's Logan International. Additional cancellations are possible.

All News >

Exception Policies

Date(s) of Impacted travel: January 04, 2018 through January 05, 2018
Applicable to tickets issued on or before: January 02, 2018
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME( BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Harford, CT ( BDL)
  • Manchester, NH (MHT)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY ( LGA)
  • Newark, NJ  ( EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
All Exception Policies >

News

2017 was a memorable year for Delta Air Lines, which set records for operational performance, logged solid financials and made significant improvements in the customer experience.

All News >

Exception Policies

Date(s) of Impacted travel: January 03, 2018 through January 04, 2018
Applicable to tickets issued on or before: January 02, 2018
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Scranton, PA (AVP)
  • Baltimore, MD (BWI)
  • Washington-Reagan, VA (DCA)
  • Washington-Dulles, VA (IAD)
  • Harrisburg, PA (MDT)
  • Norfolk, VA (ORF)
  • Newport News, VA (PHF)
  • Philadelphia, PA (PHL)
All Exception Policies >

News

Delta meteorologists and leaders in the airline's Operations and Customer Center are keeping a close eye on a low pressure system developing off the southeast coast of the U.S. The storm is expected to bring frozen and mixed precipitation to airports in northern Florida, southern Georgia and the Carolinas.

All News >

Exception Policies

Date(s) of Impacted travel: January 03, 2018 through January 04, 2018
Applicable to tickets issued on or before: January 02, 2018
Affected Area(s) to/from/through the following:
  • Augusta, GA (AGS)
  • Brunswick, GA (BQK)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Myrtle Beach, SC (MYR)
  • Raleigh – Durham, NC (RDU)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Valdosta, GA (VLD)
  • Wilmington, NC (ILM)
All Exception Policies >

News

All News >

Exception Policies

Date(s) of Impacted travel: January 03, 2018 through January 04, 2018
Applicable to tickets issued on or before: January 02, 2018
Affected Area(s) to/from/through the following:
  •  Brunswick, GA (BQK)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Fayetteville, NC (FAY)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Myrtle Beach, SC (MYR)
  • Raleigh – Durham, NC (RDU)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Valdosta, GA (VLD)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: January 03, 2018
Applicable to tickets issued on or before: January 02, 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

News

Delta begins construction on the $1.9 billion Delta Sky Way at LAX in 2018, but improvements to the customer experience are already beginning with the debut of a new retail and dining lineup in Terminal 3.

All News >
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