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Self-Service Exceptions
Basic Economy (BE) Cancellation Charge Exception
Canceled Fare/Fare Increase Policy
Duplicate Ticket Refunds
Name Correction Policy
One (1) Day After Ticketing Refund Window for BSP Agencies Worldwide for 006 Tickets
Schedule Change & Irregular Operations
Delta Messenger
Irregular Operations - Overview (IROP)
Irregular Operations Rebooking Policy for Travel Agency Partners
Schedule Change Rebooking Policy for Travel Agency Partners
Schedule Change and Ticket Revalidation General Overview
Travel Exception Policy - Travel Agent Guidelines
Reservations & Ticketing
Cancel Ticket Coupon Check-in Status
Cancellation and Change Fee Policy
Changes to Delta’s Payment Acceptance Policy and Alternative Transfer Methods
Complimentary Medallion Upgrade Reissue Procedure
Electronic Miscellaneous Document – Standalone (EMD-S)
Electronic Tickets
Fare Downgrade Policy
Infant Ticket Information
Infants & Children
Interline Electronic Ticketing Agreements (IET)
Multiple Tickets in the Same PNR For the Same Person
No Show Policy
Paying for a Ticket
Refund, Exchange and Void Guidelines
Same-Day Travel Changes
SkyMiles® - Frequent Flyer Numbers in a Reservation
Ticket Information - General
Ticket Reissue Procedures – Domestic
Ticket Reissue Procedures – International Travel
Seat Programs
Air France and KLM Standard Seat Selection
Other Seating Information
Preferred Seating
Travel Documentation
Canada’s Entry Requirements
Compliance With IATA Standard of SSRCTCE/M/R Fields for Customer Contact Data
Electronic System for Travel Authorization (ESTA) and Visa Waiver Program (VWP)
Travel Documentation and Other International Travel Requirements
Special Fare Programs
Bereavement Fare – Domestic Travel
Bereavement Fare – International Travel
Group Travel
Medical Fare Program
SkyTeam Travel Passes
Unique Taxes & Fees
External Reissue Charge (ERC)
International Passenger Service Charge for the Philippines (LI Tax Code)
International Ticketing Charge (ITC)
Taxes and Carrier-Imposed Fees
Distribution & Revenue Recovery
Carrier Distribution Policy
Debit Memo Fees
Delta 006 Ticket Stock Restrictions
Delta's Debit Memo Policy
Delta's GDS Booking Policy
Payment Acceptance Policy and Alternative Transfer Methods
Reporting Ticket Fraud, Credit Card Fraud, and Ticketing Abuse
Retroactive Commission Claims
Revenue Recovery
Validation to Sell Delta-Plated Tickets
Government & TSA
Batteries
Cabotage
DOT Compliance Requirement on Fee and Tax Display
Sanctioned Countries and Carriers
TSA Secure Flight Program and Delta Policy
Trusted Traveler Programs

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Coronavirus-Related
Corporate Name Change Exception - Book with Confidence
Corporate Name Change Exception - Coronavirus Situation
Face Masks and Face Mask Exception Process
Resources for Coronavirus International and Regional Travel Restrictions
Ticket Validity Extension Through Year-End 2023
U.S. Entry Requirements due to COVID-19
Verifying Ticket Validity for Tickets issued on DL006 Ticket Stock
General Information
A350 Aircraft Information
APAC - Frequently Asked Questions - FAQs
Agency Website Information
Aircraft Info
Branded Product Mapping Guide - International Premium Fare Products
Contracts of Carriage
Delta Scheduled Service to Cuba – FAQs
Delta and Partner Flight Schedules
Delta's Fare Basis Code Structure
Delta's Refundable Fares - How to View and Price Refundable Fares in the GDS
Delta, Air France, KLM, and Virgin Atlantic Joint Display Guidelines
Identifying and Servicing Post-Purchase Upgrades
Media Library
Tax Information
Travel Agency Process to Extend Ticket Validity Due to COVID-19 For Delta 006 Tickets
Travel Exception Policy Finder
Travel Exception Policy Summary Chart
Partner Information
Class Mapping
Codeshare Partners
Delta - Aeromexico Joint Cooperation Agreement
Delta and Korean Air Transpacific Joint Venture
Delta, Air France, KLM and Alitalia Trans-Atlantic Joint Venture
Delta-Virgin Atlantic Transatlantic Joint Venture
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Strategic Partners

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Baggage Information
Delta's Through-Check Baggage Policy
Extra Seat - Cabin Baggage
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Check-in Requirements
Delta One® At LAX
Sky Priority®
eCertificate Programs
Delta eCerts - Non-Cash Incentive Products
Delta eCredits
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Pet
Pet Policies
Service and Support Animals
SkyMiles
SkyMiles® Program
Special Services
Assistive Devices
Extra Seat - Personal Comfort
Onboard Medical Oxygen
Peanut Allergy Policy
Travelers with Disabilities
Unaccompanied Minor (UMNR) Service
Wheelchair Services
 
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