To maximize the usage of all available capacity,  Delta is redeploying its state-of-the-art widebody aircraft from service on suspended China routes to currently operated Trans-Atlantic routes, for travel on/after March 2, 2020. This move will result in a number of larger aircraft and enhanced seat product offerings on the below Trans-Atlantic flights. The aircraft changes were loaded into the GDS, as a schedule change, on Saturday, February 8, 2020. Please check the GDS for these changes. 

Additional Delta Premium Select Seating:

With the redeployment of the larger aircraft, Delta has added additional capacity for the Delta Premium Select cabin in some Trans-Atlantic markets. Should a customer wish to upgrade to Delta Premium Select, instructions to process the upgrade are available below:

Delta Premium Select

·         If available, purchase as an ancillary fee on delta.com or by calling Global Sales Support or Delta Reservations

·         Purchase as a fare; if no itinerary changes are being made, follow the Main Cabin Fare to Premium Fare Ticket Exchange Policy available on the Delta Professional Travel Agency website.

·         For any other request please contact Global Sales Support or Delta Reservations for assistance

Travel Agency Reaccommodation and Ticket Reissue Guidelines:

Delta Comfort+

If a customer was originally booked in Delta Comfort+ and Delta’s schedule change results in an upgrade of equipment, the reaccommodation may result in a complimentary upgrade from Delta Comfort+ to Delta Premium Select, for some customers. If this occurs, travel agency may:

·         Accept the reaccommodation to the upgraded class of service and check to see if the ticket was revalidated.

    o          If the ticket was revalidated, no additional action is required.

·         If the ticket was not revalidated, accept the reaccommodation to the upgraded class of service and manually reissue the ticket as an even exchange.

·         Document the PNR with the following OSI message:

    o         OSI DL REISSUE DUE TO EQPT CHG AND CLS OF SVC UPGRADE

Additional Assistance:

For further assistance, please contact Global Sales Support or Delta Reservations.