.

TOP OF MIND
Return to Travel
Find the resources and information you need to help guide our customers return to travel.
LEARN MORE  >
Delta named World’s Most Admired Airline by Fortune
Delta named World’s Most Admired Airline by Fortune with the company ranking No. 1 across the board in the industry for values including innovation and people management.
LEARN MORE  >

---

NEWS & UPDATES
Show Only:

Exception Policies

East Coast Severe Weather (Tropical Storm Ophelia) - Bulletin 2
Date(s) of Impacted travel: 22 September 2023 through 24 September 2023
Applicable to tickets issued on or before: 22 September 2023
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Fayetteville, NC (FAY)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Norfolk, VA (ORF)
  • Philadelphia, PA (PHL)
  • Richmond, VA (RIC)
  • Washington, D.C. - Dulles (IAD)
  • Washington, D.C. - Reagan (DCA)
  • White Plains, NY (HPN)
  • Wilmington, NC (ILM)

 
All Exception Policies >

Exception Policies

East Coast Severe Weather - Bulletin 1
Date(s) of Impacted travel: 23 September 2023 through 24 September 2023
Applicable to tickets issued on or before: 21 September 2023
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Norfolk, VA (ORF)
  • Richmond, VA (RIC)
  • Washington, D.C. - Dulles (IAD)
  • Washington, D.C. - Reagan (DCA)
  • Wilmington, NC (ILM)
All Exception Policies >

News

SkyMiles Program Changes Announced

Delta continues to evaluate and enhance our SkyMiles Program based on customer feedback to remain the industry’s premier loyalty program.

All News >

Exception Policies

Hurricane Lee - Northeastern U.S. - Bulletin 1
Date(s) of Impacted travel: 16 September 2023 through 17 September 2023
Applicable to tickets issued on or before: 14 September 2023
Affected Area(s) to/from/through the following:
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
All Exception Policies >

Exception Policies

Hurricane Lee - Bulletin 1
Date(s) of Impacted travel: 14 September 2023 through 15 September 2023
Applicable to tickets issued on or before: 12 September 2023
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
All Exception Policies >

Network Updates

Delta offers nonstop flights from Amsterdam and Paris to Las Vegas for the Consumer Electronics Show 2024

Delta Air Lines is adding nonstop flights from its two largest European hubs at Amsterdam Schiphol and Paris-CDG to Las Vegas (LAS) in January 2024 for attendees to the top tech event the Consumer Electronics Show (CES).

All Network Updates >

Exception Policies

Tropical Storm Yun-yeung - Bulletin 1
Date(s) of Impacted travel: 06 September 2023 through 08 September 2023
Applicable to tickets issued on or before: 06 September 2023
Affected Area(s) to/from/through the following:
  • Tokyo, JP (HND)
All Exception Policies >

Network Updates

Delta to launch Minneapolis-Saint Paul service from Dublin

With the addition of this route, which will operate five times a week starting May 9, 2024, Delta will offer seasonal service from the Emerald Isle to three of its U.S. hubs – Atlanta, Boston and Minneapolis – in addition to year-round service to New York-JFK.

All Network Updates >

News

Boston’s nautical history inspires Delta Sky Club’s luxurious new BOS-E lounge

The nearly 21,000-square-foot E Concourse Club seats more than 400 guests and overlooks the famous Boston Harbor. Operating alongside the two Clubs on Concourse A, Delta Sky Club will have capacity for more than 1,000 guests simultaneously at BOS.

All News >

Exception Policies

Hurricane Idalia - Bulletin 1
Date(s) of Impacted travel: 28 August 2023 through 31 August 2023
Applicable to tickets issued on or before: 28 August 2023
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Charleston, SC (CHS)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Myrtle Beach, SC (MYR)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
All Exception Policies >

Exception Policies

Maui Wildfires - Bulletin 7
Date(s) of Impacted travel: 09 August 2023 through 17 October 2023
Applicable to tickets issued on or before: 14 August 2023
Affected Area(s) to/from/through the following:
  • Maui, HI (OGG)
All Exception Policies >

Exception Policies

Tropical Storm Franklin - Bulletin 1
Date(s) of Impacted travel: 22 August 2023 through 22 August 2023
Applicable to tickets issued on or before: 21 August 2023
Affected Area(s) to/from/through the following:
  • Providenciales, TC (PLS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
All Exception Policies >

Exception Policies

Tropical Storm Hilary - Bulletin 1
Date(s) of Impacted travel: 20 August 2023 through 21 August 2023
Applicable to tickets issued on or before: 18 August 2023
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Long Beach, CA (LGB)
  • Ontario, CA (ONT)
  • Palm Springs, CA (PSP)
  • San Diego, CA (SAN)
  • Santa Ana, CA (SNA)
All Exception Policies >

Exception Policies

Maui Wildfires - Bulletin 6
Date(s) of Impacted travel: 09 August 2023 through 16 September 2023
Applicable to tickets issued on or before: 14 August 2023
Affected Area(s) to/from/through the following:
  • Maui, HI (OGG)
All Exception Policies >

Exception Policies

Hurricane Hilary - Bulletin 1
Date(s) of Impacted travel: 19 August 2023 through 20 August 2023
Applicable to tickets issued on or before: 18 August 2023
Affected Area(s) to/from/through the following:

Cabo San Lucas, Mexico (SJD)
All Exception Policies >

Exception Policies

Maui Wildfires - Bulletin 5
Date(s) of Impacted travel: 09 August 2023 through 16 September 2023
Applicable to tickets issued on or before: 14 August 2023
Affected Area(s) to/from/through the following:
  • Maui, HI (OGG)
All Exception Policies >

Exception Policies

Maui Wildfires - Bulletin 4
Date(s) of Impacted travel: 09 August 2023 through 31 August 2023
Applicable to tickets issued on or before: 14 August 2023
Affected Area(s) to/from/through the following:
  • Maui, HI (OGG)
All Exception Policies >

Exception Policies

Maui Wildfires - Bulletin 3
Date(s) of Impacted travel: 09 August 2023 through 31 August 2023
Applicable to tickets issued on or before: 13 August 2023
Affected Area(s) to/from/through the following:
  • Maui, HI (OGG)
All Exception Policies >

Network Updates

Delta Air Lines, Kenya Airways expand partnership to offer more travel options across US and Africa

The expansion includes Kenya Airways’ nonstop Nairobi to New York JFK service.

All Network Updates >

Exception Policies

Maui Wildfires - Bulletin 2
Date(s) of Impacted travel: 09 August 2023 through 15 August 2023
Applicable to tickets issued on or before: 10 August 2023
Affected Area(s) to/from/through the following:
  • Maui, HI (OGG)
All Exception Policies >

Exception Policies

Maui Wildfires - Bulletin 1
Date(s) of Impacted travel: 09 August 2023 through 13 August 2023
Applicable to tickets issued on or before: 09 August 2023
Affected Area(s) to/from/through the following:
  • Maui, HI (OGG)
All Exception Policies >

Exception Policies

New York City Weather - Bulletin 1
Date(s) of Impacted travel: 10 August 2023
Applicable to tickets issued on or before: 09 August 2023
Affected Area(s) to/from/through the following:
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Tropical Storm Khanun - Bulletin 1
Date(s) of Impacted travel: 09 August 2023 through 10 August 2023
Applicable to tickets issued on or before: 08 August 2023
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
All Exception Policies >

Exception Policies

Northeastern U.S. Summer Weather - Bulletin 1
Date(s) of Impacted travel: 04 August 2023
Applicable to tickets issued on or before: 03 August 2023
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • White Plains, NY (HPN)
All Exception Policies >

News

Delta challenges court of appeal’s verdict to safeguard flights to Amsterdam

This step is supported by the airline industry associations BARIN, Air Cargo Netherlands (ACN), Airlines for Europe (A4E) and the European Regions Airline Association (ERA).

All News >

Exception Policies

Northeast U.S. Weather - Bulletin 1
Date(s) of Impacted travel: 29 July 2023
Applicable to tickets issued on or before: 29 July 2023
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Baltimore, MD (BWI)
  • Washington Reagan, VA (DCA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
  • Washington Dulles, VA (IAD)
  • New York, NY (JFK)
  • New York, NY (LGA)
All Exception Policies >

Exception Policies

Northeastern U.S. Weather - Bulletin 1
Date(s) of Impacted travel: 27 July 2023
Applicable to tickets issued on or before: 27 July 2023
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • White Plains, NY (HPN)

 
All Exception Policies >

News

Delta expands ‘Faces of Travel’ program to increase representation in travel culture

While Delta has intentionally increased representation within its own marketing assets, Faces of Travel is a program that continues Delta’s long-term commitment to increase representation that the larger travel culture can tap into: from social media to tourism ads, and everything in between, while pushing against stereotypes that have been created and upheld.

All News >

Exception Policies

New York City Weather - Bulletin 1
Date(s) of Impacted travel: 20 July 2023
Applicable to tickets issued on or before: 19 July 2023
Affected Area(s) to/from/through the following:
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Northeast Weather - Bulletin 1
Date(s) of Impacted travel: 16 July 2023 through 17 July 2023
Applicable to tickets issued on or before: 16 July 2023
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Philadelphia, PA (PHL)
  • Providence, RI (PVD)
  • Hartford, CT (BDL)
  • White Plains, NY (HPN)
All Exception Policies >
LOAD MORE

---

TRAVEL REQUIREMENTS

---

WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
Active weather/events
Issued in last 24 hours
VIEW ALL
Waivers
We are broadly waiving change fees and extending the ticket validity.
LEARN MORE  >
WAIVER CODE FINDER
Determine which of Delta’s active waivers apply to a specific ticket.
OPEN FINDER  >
 
When visiting Delta Professional, we recommend using one of the following supported browsers. Using an older or non-compatible browser may result in a less than desirable user experience.