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Covid-19 Update
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Delta gives customers more ways to reclaim the joy of travel
Delta customers can now look forward to industry-first loyalty rewards, digital tools that make it simple and seamless to satisfy travel requirements, more seats to more destinations, and new and classic onboard refreshment options.
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NEWS & UPDATES
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News

Part 2: Delta’s vision is zero-impact aviation. As Delta works to solve its largest impact on the environment—carbon dioxide emissions—it plans to invest in innovative solutions, like carbon capture and storage and sustainable aviation fuels (SAF).

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News

Delta Air Lines’ audacious commitment to carbon neutrality from March 2020 onward is coming to fruition with swift impact through immediate actions coupled with long-term investments to combat climate change.

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Policy Updates

Delta is applying its No Show policy to all tickets purchased or reissued on March 31, 2021 and beyond.

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News

Delta customers can now look forward to industry-first loyalty rewards, digital tools that make it simple and seamless to satisfy travel requirements, more seats to more destinations, and new and classic onboard refreshment options.

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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 04 May 2021
Applicable to tickets issued on or before: 02 April 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Exception Policies

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Products & Services

Delta and partner WestJet launched enhanced elite reciprocal loyalty benefits for Delta Medallion members and WestJet Rewards members traveling with either airline.

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Products & Services

Delta is investing in touchless features throughout the travel journey and testing digital seatback menus on select international flights

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Policy Updates

UPDATED: Entry rules for travel to the Netherlands are changing for customers flying through or via Amsterdam. Customers now need to comply with one of two negative test requirements prior to travel. Passengers in transit must present a negative COVID-19 NAAT test result taken at most 72 hours prior to arrival.

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News

Delta is extending it’s COVID-free travel corridor between the U.S. and Italy until June 30, 2021.

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Exception Policies

Date(s) of Impacted travel: 12 March 2021 through 17 March 2021
Applicable to tickets issued on or before: 15 March 2021
Affected Area(s) to/from/through the following:
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
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News

Delta and Deloitte commit to reducing carbon emissions via sustainable fuel agreement. The agreement is part of the airline’s longstanding commitment to work with customers to reach collective goals for the greater good of our planet.

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Exception Policies

Date(s) of Impacted travel: 12 March 2021 through 15 March 2021
Applicable to tickets issued on or before: 11 March 2021
Affected Area(s) to/from/through the following:
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
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Exception Policies

Date(s) of Impacted travel: 05 March 2021 through 08 March 2021
Applicable to tickets issued on or before: 05 March 2021
Affected Area(s) to/from/through the following:
  • Dakar, Senegal (DSS)
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News

Delta plans to continue its COVID-tested flights past the initial pilot phase and has applied to the relevant Italian authorities for permission to extend the quarantine-free route into the summer. The extension of the quarantine exemption after March 5 is pending government approval.

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Exception Policies

Date(s) of Impacted travel: 15 February 2021 through 19 February 2021
Applicable to tickets issued on or before: 17 February 2021
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas/Ft. Worth, TX (DFW)
  • Dallas-Love, TX (DAL)
  • Houston-George Bush Intercontinental, TX (IAH)
  • Houston-Hobby, TX (HOU)
  • San Antonio, TX (SAT)
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Exception Policies

Date(s) of Impacted travel: 18 February 2021 through 20 February 2021
Applicable to tickets issued on or before: 16 February 2021
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • State College, PA (SCE)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
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Exception Policies

Date(s) of Impacted travel: 15 February 2021 through 17 February 2021
Applicable to tickets issued on or before: 16 February 2021
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas/Ft. Worth, TX (DFW)
  • Dallas-Love, TX (DAL)
  • Houston-George Bush Intercontinental, TX (IAH)
  • Houston-Hobby, TX (HOU)
  • San Antonio, TX (SAT)
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Exception Policies

Date(s) of Impacted travel: 15 February 2021 through 16 February 2021
Applicable to tickets issued on or before: 15 February 2021
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas/Ft. Worth, TX (DFW)
  • Dallas-Love, TX (DAL)
  • Houston-George Bush Intercontinental, TX (IAH)
  • Houston-Hobby, TX (HOU)
  • San Antonio, TX (SAT)
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Exception Policies

Date(s) of Impacted travel: 13 February 2021 through 14 February 2021
Applicable to tickets issued on or before: 13 February 2021
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Harrisburg, PA (MDT)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Richmond, VA (RIC)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
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Exception Policies

Date(s) of Impacted travel: 14 February 2021 through 15 February 2021
Applicable to tickets issued on or before: 13 February 2021
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Austin, TX (AUS)
  • Baton Rouge, LA (BTR)
  • Dallas/Ft. Worth, TX (DFW)
  • Fayetteville, AR (XNA)
  • Houston-George Bush Intercontinental, TX (IAH)
  • Houston-Hobby, TX (HOU)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Monroe, LA (MLU)
  • New Orleans, LA (MSY)
  • Oklahoma City, OK (OKC)
  • San Antonino, TX (SAT)
  • Shreveport, LA (SHV)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
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Exception Policies

Date(s) of Impacted travel: 12 February 2021 through 13 February 2021
Applicable to tickets issued on or before: 11 February 2021
Affected Area(s) to/from/through the following:
  • Eugene, OR (EUG)
  • Pasco, WA (PSC)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Seattle, WA (SEA)
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Exception Policies

Date(s) of Impacted travel: 11 February 2021 through 12 February 2021
Applicable to tickets issued on or before: 10 February 2021
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Harrisburg, PA (MDT)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
  • State College, PA (SCE)
  • Washington DC – Dulles (IAD)
  • Washington DC – Reagan (DCA)
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Policy Updates

Delta is continuing its industry-leading commitment to provide more space on board as the only U.S. airline to block middle seats and limit capacity on all flights departing through April 30, 2021.

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Exception Policies

Date(s) of Impacted travel: 07 February 2021
Applicable to tickets issued on or before: 06 February 2021
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Asheville, NC (AVL)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
  • Washington DC – Dulles (IAD)
  • Washington DC – Reagan (DCA)
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News

Delta Air Lines and partner Alitalia are now codesharing on COVID-tested flights between New York-JFK and Atlanta and Rome, offering COVID-safe, quarantine-free travel between Italy and the U.S.

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Policy Updates

Effective Tuesday, Feb. 2, wearing a mask or face covering in airports and on planes will become federal law in the U.S.

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Exception Policies

Date(s) of Impacted travel: 31 January 2021 through 02 February 2021
Applicable to tickets issued on or before: 30 January 2021
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • State College, PA (SCE)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
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News

Delta’s unwavering commitment to keeping customers and employees safe throughout the global pandemic has earned it the hospital-grade “Diamond” rating from Airline Passenger Experience Association (APEX) and SimpliFlying.

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News

Delta is helping customers around the world obtain approved COVID-19 tests prior to their travel to the U.S. with a dedicated COVID-19 testing resource available on delta.com.

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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
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