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DELTA INNOVATION WAVES
Delta is one of Fast Company's Most Innovative Companies Worldwide. From adding biometric options that ease airport processes, to re-imagining how in-flight entertainment is delivered, Delta is drawing the blueprint for the future of travel.
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NEWS & UPDATES
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Exception Policies

Date(s) of Impacted travel: 21 June 2019 - 15 August 2019
Applicable to tickets issued on or before: 21 June 2019
Affected Area(s) to/from/through the following:
  • Punta Cana, Dominican Republic (PUJ)
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Products & Services

The brains behind Delta's wine selections since 2007, Robinson is one of only 33 women worldwide to hold the title of Master Sommelier.

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Exception Policies

Date(s) of Impacted travel: 21 June 2019 - 23 June 2019
Applicable to tickets issued on or before: 20 June 2019
Affected Area(s) to/from/through the following:
  • Lyon, France (LYS)
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Exception Policies

Date(s) of Impacted travel: 19 June 2019 - 20 June 2019
Applicable to tickets issued on or before: 19 June 2019
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
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Exception Policies

Date(s) of Impacted travel: 20 June 2019
Applicable to tickets issued on or before: 19 June 2019
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Network Updates

Delta Air Lines, Air France and KLM are celebrating 10 years of their successful trans-Atlantic cooperation, a partnership that has continued to lead the industry and set a trend for others to follow.

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Products & Services

Delta’s new partnership with artisanal fragrance brand, LE LABO, is bringing fine fragrance to Delta One’s TUMI amenity kits and Delta Sky Clubs this month.

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Policy Updates

As a reminder of the IATA Resolution 830d , Delta Air Lines is reminding all Agency partners to adopt the use of the SSRCTCE/SSRCTCM industry standard codes for storing customer contact information by June 1, 2019, if they have not already done so.

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News

The Department of the Treasury, Office of Foreign Assets Control (OFAC) implemented on Tuesday, June 4, effective as of June 5, new rules that prohibit US carriers from carrying travelers to Cuba under the previous “Group People to People” Travel Authorization.

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News

There’s no time like summer to get away. Before travelers pack their bags for the busiest travel season of the year, here are a few tips to make our travelers journey a bit smoother.

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Exception Policies

Date(s) of Impacted travel: 31 May 2019 - 01 June 2019
Applicable to tickets issued on or before: 30 May 2019
Affected Area(s) to/from/through the following:
  • Tegucigalpa, Honduras (TGU)
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Network Updates

Delta brings new winter-getaway opportunities via Boston with new and added flights to Florida and Punta Cana, Dominican Republic.

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News

Delta Employees from around the world held Relay For Live events to raise funds for fight against cancer.

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Exception Policies

Date(s) of Impacted travel: 29 May 2019
Applicable to tickets issued on or before: 28 May 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Network Updates

Delta launched service between Edinburgh and Boston, Lisbon and Boston, and Amsterdam and Tampa as the trans-Atlantic travel season heats up.

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News

100 days cancel-free: Delta celebrates operational milestone in record timing.

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Exception Policies

Date(s) of Impacted travel: 28 May 2019
Applicable to tickets issued on or before: 24 May 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Products & Services

Customers on around 55 domestic flight segments a day will have an opportunity to surf the internet free of charge, starting May 13.

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Products & Services

Delta SkyMiles Medallion Members can now take advantage of "Reclaim My Status" after an important life moment has temporarily affected their travel patterns and caused a loss of or change in Status.

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Exception Policies

Date(s) of Impacted travel: 21 May 2019
Applicable to tickets issued on or before: 20 May 2019
Affected Area(s) to/from/through the following:
  • Bologna, Italy (BLQ)
  • Catania, Italy (CTA)
  • Florence, Italy (FLR)
  • Genoa, Italy (GOA)
  • Milan - Linate, Italy (LIN)
  • Milan - Malpensa, Italy (MXP)
  • Naples, Italy (NAP)
  • Rome, Italy (FCO)
  • Turin, Italy (TRN)
  • Venice, Italy (VCE)
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Network Updates

Starting December 21, Delta will expand service from Detroit to Punta Cana (PUJ) and Montego Bay (MBJ), with daily flights over the winter instead of the current Saturday-only services.

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Network Updates

There’s good news for customers looking for a sunshine break this winter, Delta is adding a seasonal third daily flight from New York JFK to Cancun, Mexico.

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News

Delta donated 100 percent of onboard sales to Breast Cancer Research Foundation this Mother’s Day.

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Exception Policies

Date(s) of Impacted travel: 29 April 2019 - 30 April 2019
Applicable to tickets issued on or before: 26 April 2019
Affected Area(s) to/from/through the following:
  • Buenos Aires, Argentina (EZE)
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News

Wireless IFE boost the customer experience and reduces Delta’s environmental impact.

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Exception Policies

Date(s) of Impacted travel: 26 April 2019
Applicable to tickets issued on or before: 25 April 2019
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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News

Delta has been named one of Fast Company's Most Innovative Companies Worldwide for the second consecutive year.

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Network Updates

Customers flying to Boston have more choice than ever this summer.

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News

Delta was awarded the Captain Planet Foundation’s first-ever ‘Corporate Superhero Award’ for its commitment to sustainability.

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Exception Policies

Date(s) of Impacted travel: 16 April 2019 - 30 November 2019
Applicable to tickets issued on or before: 17 April 2019
Affected Area(s) to/from/through the following:
  • Bengaluru, India (BLR)
  • Chennai, India (MAA)
  • Delhi, India (DEL)
  • Mumbai, India (BOM)
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Travel Enhancements
Your Wi-Fi on the ground can stream movies. Now your Wi-Fi not on the ground can stream movies, too.

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Tools & Programs
BlueBiz
DELTA, AIR FRANCE, KLM business travel rewards program designed exclusively for businesses where company´s employees can earn Blue Credits.
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