AGENT RESOURCES

Coronavirus-Related

COVID-Tested Flight Information
Corporate Name Change Exception - Book with Confidence
Corporate Name Change Exception - Coronavirus Situation
Face Masks and Face Mask Exception Process
Resources for Coronavirus International and Regional Travel Restrictions
Travel Agency Process to Extend Ticket Validity Due to COVID-19 For Delta 006 Tickets
Travel Agency-Issued Residual Value MCO - Validity Extension
Travel Exception Policy Finder
Travel Exception Policy Summary Chart
Verifying Ticket Validity for Tickets issued on DL006 Ticket Stock
Waiver Definitions for Cabin to Cabin, Class to Class and Change Fee for Travel Exception Policy

General Information

A350 Aircraft Information
Agency Website Information
Aircraft Info
Contracts of Carriage
Delta and Partner Flight Schedules
Delta's Fare Basis Code Structure
General Contact Information
Identifying and Servicing Post-Purchase Upgrades
Tax Information

Partner Information

Air France and KLM Agent Resources
Class Mapping
Codeshare Partners
Delta - Aeromexico Joint Cooperation Agreement
Delta and Korean Air Transpacific Joint Venture
Delta-Virgin Atlantic Transatlantic Joint Venture
Equity Partners
SkyTeam Alliance
Strategic Partners

Tools & Queues

Cancel Check-in & Ticket Status Tools
Chat - Another Way to Access Global Sales Support
Delta Queues - Fare Quote Requests for Prepaid and International Itineraries
Delta Queues - PNR Discrepancy, Seats and CHML for DL*/AF or KL-operated Flights
Purchasing Paid Seats in Travelport and Amadeus GDS
Where to Find GDS Information for Booking, Pricing and Ticketing Delta’s Branded Products
Travel Documents
Check passport and visa requirements (Information is based on IATA's Timatic database)
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Delta University
Learn more about Delta and our programs with informational videos.
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Partner Resources
See our partner airlines' commitments to ensure a seamless and safe experience.
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