AGENT RESOURCES

General Information

Agency Website Information
Aircraft Info
Contracts of Carriage
Delta's Fare Basis Code Structure
Delta's Refundable Fares - How to View and Price Refundable Fares in the GDS
Delta, Air France, KLM, and Virgin Atlantic Joint Display Guidelines
General Contact Information
Identifying and Servicing Post-Purchase Upgrades
Tax Information

Partner Information

Air France and KLM Agent Resources
Airline Partnerships
Codeshare Partners
SkyTeam Alliance

Tools & Queues

Cancel Check-in & Ticket Status Tools
Delta Queues - Fare Quote Requests for Prepaid and International Itineraries
Delta Queues - PNR Discrepancy, Seats and CHML for DL*/AF or KL-operated Flights
Purchasing Paid Seats in Travelport and Amadeus GDS
Where to Find GDS Information for Booking, Pricing and Ticketing Delta’s Branded Products
Travel Documents
Check passport and visa requirements (Information is based on IATA's Timatic database)
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