.

TOP OF MIND
EXCEPTION POLICIES
Active weather/events
Issued in last 24 hours
Delta's Through-Checked Baggage Policy
Learn more about Delta's latest through-checked baggage policy, including exceptions and travel agency information.
Learn More  >
NEWS & UPDATES
Show Only:

Network Updates

Joint venture (JV) partners Delta Air Lines, Virgin Atlantic, Air France and KLM have their customers’ business or leisure trip covered with over 375 destinations to choose from.

Read more >

News

In accordance with sections 3 and 4 of IATA Resolution 824 – Passenger Sales Agency Agreement, Joint Venture (JV) partners Delta Air Lines, Air France and KLM require travel agents to strictly respect their rules and principles when they offer customers the carriers’ respective products and services.

Read more >

News

During Earth Month and beyond, there are a number of ways Delta is making progress on its path to net-zero and bringing the Delta people and customers along on the journey.

Read more >

Exception Policies

Date(s) of Impacted travel: 02 April 2024 through 02 April 2024
Applicable to tickets issued on or before: 01 April 2024
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Green Bay, WI (GRB)
  • Pellston, MI (PLN)
  • Traverse City, MI (TVC)
Read more >

Exception Policies

Date(s) of Impacted travel: 03 April 2024 through 03 April 2024
Applicable to tickets issued on or before: 01 April 2024
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS) 
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA) 
  • Newark, NJ (EWR) 
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 24 March 2024 through 25 March 2024
Applicable to tickets issued on or before: 22 March 2024
Affected Area(s) to/from/through the following:
  • Escanaba, MI (ESC)
  • Iron Mountain, MI (IMT)
  • Marquette, MI (MQT)
  • Minneapolis/St. Paul, MN (MSP)
  • Sioux Falls, SD (FSD)
Read more >

News

Reaching new heights is the slogan behind Delta Air Line’s first-time sponsorship as Official Airline of the Acea Run Rome The Marathon 2024, which will be run in the capital on Sunday, March 17.

Read more >

Exception Policies

Date(s) of Impacted travel: 13 March 2024 through 15 March 2024
Applicable to tickets issued on or before: 12 March 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
Read more >

Exception Policies

Date(s) of Impacted travel: 03 March 2024
Applicable to tickets issued on or before: 03 March 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Hayden, CO (HDN)
  • Montrose, CO (MTJ)
  • Vail, CO (EGE)
Read more >

News

The 50th annual ATW Awards sponsored by CFM International, will be presented at a gala dinner in Dubai on Friday May 31, ahead of the 80th IATA AGM and World Air Transport Summit.

Read more >

Exception Policies

Date(s) of Impacted travel: 01 March 2024 through 03 March 2024
Applicable to tickets issued on or before: 01 March 2024
Affected Area(s) to/from/through the following:
  • Elko, NV (EKO)
  • Jackson Hole, WY (JAC)
  • Reno, NV (RNO)
  • Salt Lake City, UT (SLC)
  • Sun Valley, ID (SUN)
Read more >

Exception Policies

Date(s) of Impacted travel: 27 February 2024 through 28 February 2024
Applicable to tickets issued on or before: 27 February 2024
Affected Area(s) to/from/through the following:
  • Mexico City, MX (MEX)
Read more >

Exception Policies

Date(s) of Impacted travel: 27 February 2024
Applicable to tickets issued on or before: 26 February 2024
Affected Area(s) to/from/through the following:
  • Aspen, Co (ASE)
  • Billings, MT (BIL)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Forks, ND (GFK)
  • Hayden, CO (HDN)
  • Vail, CO (EGE)
Read more >

Products & Services

Delta’s new premium lounge experience will launch in JFK, LAX and BOS. In addition, Delta Sky Club will debut in Charlotte, add a second Club in Seattle, and expand the existing Miami and LGA Clubs.

Read more >

Exception Policies

Date(s) of Impacted travel: 13 February 2024 through 14 February 2024
Applicable to tickets issued on or before: 11 February 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB) 
  • Allentown, PA (ABE) 
  • Bangor, ME (BGR) 
  • Binghamton, NY (BGM) 
  • Boston, MA (BOS) 
  • Burlington, VT (BTV) 
  • Elmira, NY (ELM) 
  • Harrisburg, PA (MDT) 
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH) 
  • New York - Kennedy, NY (JFK) 
  • New York - LaGuardia, NY (LGA) 
  • Newark, NJ (EWR) 
  • Portland, ME (PWM) 
  • Providence, RI (PVD) 
  • Syracuse, NY (SYR) 
  • White Plains, NY (HPN)
Read more >

Products & Services

New Delta One menu selections, a refreshed wine offering and the ability for Delta Premium Select customers to pre-select their preferred meal before they fly are amongst the highlights of Delta’s latest onboard service refresh.

Read more >

Exception Policies

Date(s) of Impacted travel: 13 February 2024
Applicable to tickets issued on or before: 11 February 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Elmira, NY (ELM)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 05 February 2024 through 06 February 2024
Applicable to tickets issued on or before: 04 February 2024
Affected Area(s) to/from/through the following:
  • Tokyo - Haneda, Japan (HND)
Read more >

Exception Policies

Date(s) of Impacted travel: 01 February 2024
Applicable to tickets issued on or before:
Affected Area(s) to/from/through the following:
  • Frankfurt, DE (FRA)
Read more >

News

Delta ranked No. 1 overall and in three of the seven categories, including on-time arrivals, low U.S. DOT complaints and involuntary bumping.

Read more >

Products & Services

The fuel-efficient planes will power sustainability goals while providing world-class customer experience on long-haul routes and international hubs.

Read more >

Exception Policies

Date(s) of Impacted travel: 22 January 2024 through 23 January 2024
Applicable to tickets issued on or before: 22 January 2024
Affected Area(s) to/from/through the following:
  • Cleveland, OH (CLE)
  • Detroit, MI (DTW)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Saginaw, MI (MBS)
Read more >

Exception Policies

Date(s) of Impacted travel: 22 January 2024
Applicable to tickets issued on or before: 21 January 2024
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Chicago Midway International, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Fort Wayne, IN (FWA)
  • Indianapolis, IN (IND)
  • Kansas City, MO (MCI)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Northwest Arkansas, AR (XNA)
  • Oklahoma City, OK (OKC)
  • South Bend, IN (SBN)
  • Springfield, MO (SGF)
  • St Louis, MO (STL)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Date(s) of Impacted travel: 20 January 2024 through 24 January 2024
Applicable to tickets issued on or before: 20 January 2024
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 19 January 2024 through 20 January 2024
Applicable to tickets issued on or before: 18 January 2024
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Charleston, WV (CRW)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Detroit, MI (DTW)
  • Fort Wayne, IN (FWA)
  • Harrisburg, PA (MDT)
  • Indianapolis, IN (IND) 
  • Marquette, MI (MQT) 
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • Newark, NJ (EWR) 
  • Philadelphia, PA (PHL) 
  • Pittsburgh, PA (PIT) 
  • Rochester, NY (ROC) 
  • South Bend, IN (SBN) 
  • Washington D.C. – Dulles (IAD) 
  • Washington D.C. – Reagan (DCA) 
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 18 January 2024 through 19 January 2024
Applicable to tickets issued on or before: 17 January 2024
Affected Area(s) to/from/through the following:
  • Columbus, MS (GTR)
  • Knoxville, TN (TYS)
  • Lexington, KY (LEX)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Nashville, TN (BNA)
  • Tri-Cities, TN (TRI)
Read more >

Exception Policies

Date(s) of Impacted travel: 17 January 2024 through 18 January 2024
Applicable to tickets issued on or before: 17 January 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE) 
  • Boise, ID (BOI)
  • Great Falls, MT (GTF) 
  • Hayden, CO (HDN) 
  • Jackson Hole, WY (JAC) 
  • Kalispell, MT (FCA) 
  • Missoula, MT (MSO) 
  • Pasco, WA (PSC) 
  • Portland, OR (PDX) 
  • Redmond, OR (RDM) 
  • Seattle, WA (SEA) 
  • Spokane, WA (GEG) 
  • Sun Valley, ID (SUN) 
  • Twin Falls, ID (TWF)
Read more >

Exception Policies

Date(s) of Impacted travel: 17 January 2024 through 18 January 2024
Applicable to tickets issued on or before: 16 January 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Boise, ID (BOI)
  • Spokane, WA (GEG)
  • Great Falls, MT (GTF)
  • Hayden, CO (HDN)
  • Jackson Hole, WY (JAC)
  • Kalispell, MT (FCA)
  • Missoula, MT (MSO)
  • Pasco, WA (PSC)
  • Redmond, OR (RDM)
  • Sun Valley, ID (SUN)
  • Twin Falls, ID (TWF)
Read more >

News

For the third year in a row, Delta has been awarded Cirium’s Platinum Award for operational excellence as well as topped the rankings for being the most on-time airline in North America.

Read more >

Exception Policies

Date(s) of Impacted travel: 14 January 2024 through 16 January 2024
Applicable to tickets issued on or before: 14 January 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Austin, TX (AUS)
  • Baton Rouge, LA (BTR)
  • Bentonville, AR (XNA)
  • Chattanooga, TN (CHA)
  • Columbus, MS (GTR)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Huntsville, AL (HSV)
  • Jackson, MS (JAN)
  • Knoxville, TN (TYS)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Monroe, LA (MLU)
  • Nashville, TN (BNA)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Shreveport, LA (SHV)
  • Tri City, TN (TRI)
  • Tulsa, OK (TUL)
Read more >

Exception Policies

Date(s) of Impacted travel: 14 January 2024 through 15 January 2024
Applicable to tickets issued on or before: 13 January 2024
Affected Area(s) to/from/through the following:
  • Alexandria, LA (AEX)
  • Austin, TX (AUS)
  • Bentonville, AR (XNA)
  • Dallas, TX (DAL)
  • Dallas-Fort Worth, TX (DFW)
  • Little Rock, AR (LIT)
  • Monroe, LA (MLU)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Shreveport, LA (SHV)
  • Tulsa, OK (TUL) 
Read more >

Exception Policies

Date(s) of Impacted travel: 13 January 2024 through 15 January 2024
Applicable to tickets issued on or before: 13 January 2024
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Rochester, NY (ROC)
Read more >

Exception Policies

Date(s) of Impacted travel: 13 January 2024 through 14 January 2024
Applicable to tickets issued on or before: 13 January 2024
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Boise, ID (BOI)
  • Elko, NV (EKO)
  • Eugene, OR (EUG)
  • Hayden, CO (HDN)
  • Idaho Falls, ID (IDA)
  • Jackson Hole, WY (JAC)
  • Pocatello, ID (PIH)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Sun Valley, ID (SUN)
  • Twin Falls, ID (TWF)
  • Vail, CO (EGE)
Read more >

Exception Policies

Date(s) of Impacted travel: 12 January 2024 through 13 January 2024
Applicable to tickets issued on or before: 11 January 2024
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Burlington, VT (BTV)
  • Cedar Rapids, IA (CID)
  • Chicago, IL (MDW)
  • Chicago, IL (ORD)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Escanaba, MI (ESC)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • Kansas City, MO (MCI)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Moline, IL (MLI)
  • Montreal, QC (YUL)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Saint Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • South Bend, IN (SBN)
  • Toronto, ON (YYZ)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
Read more >

Policy Updates

Starting the week of January 8, 2024, Delta will remove access to Delta products and services from non-IATA and non-ARC accredited travel agencies and other sellers of travel (“non-accredited agencies”) via the Amadeus, Travelport or Sabre Global Distribution Systems (GDS).

Read more >

Exception Policies

Date(s) of Impacted travel: 10 January 2024 through 12 January 2024
Applicable to tickets issued on or before: 10 January 2024
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
Read more >

Exception Policies

Date(s) of Impacted travel: 08 January 2024 through 09 January 2024
Applicable to tickets issued on or before: 08 January 2024
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Cedar Rapids, IA (CID)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Escanaba, MI (ESC)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kansas City, MO (MCI)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sioux Falls, SD (FSD)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Date(s) of Impacted travel: 08 January 2024 through 09 January 2024
Applicable to tickets issued on or before: 07 January 2024
Affected Area(s) to/from/through the following:
  • Cedar Rapids, IA (CID)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Kansas City, MO (MCI)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Omaha, NE (OMA)
  • Rochester, MN (RST)
  • Sioux Falls, SD (FSD)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Date(s) of Impacted travel: 06 January 2024 through 07 January 2024
Applicable to tickets issued on or before: 05 January 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Elmira, NY (ELM)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Roanoke, VA (ROA)
  • Syracuse, NY (SYR)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 06 January 2024 through 07 January 2024
Applicable to tickets issued on or before: 04 January 2024
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Roanoke, VA (ROA)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 02 January 2024 through 04 January 2024
Applicable to tickets issued on or before: 02 January 2024
Affected Area(s) to/from/through the following:
  • Haneda, Japan (HND)
Read more >

Exception Policies

Date(s) of Impacted travel: 25 December 2023 through 26 December 2023
Applicable to tickets issued on or before: 25 December 2023
Affected Area(s) to/from/through the following:
  • Aberdeen, South Dakota (ABR)
  • Bemidji, Minnesota (BJI)
  • Bismarck, North Dakota (BIS)
  • Fargo, North Dakota (FAR)
  • Grand Forks, North Dakota (GFK)
  • International Falls, Minnesota (INL)
  • Rapid City, South Dakota (RAP)
  • Sioux Falls, South Dakota (FSD)
Read more >

Exception Policies

Date(s) of Impacted travel: 21 December 2023 through 26 December 2023
Applicable to tickets issued on or before: 22 December 2023
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 21 December 2023 through 22 December 2023
Applicable to tickets issued on or before: 20 December 2023
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Date(s) of Impacted travel: 18 December 2023
Applicable to tickets issued on or before: 16 December 2023
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS) 
  • Newark, NJ (EWR)
  • New York, NY (JFK) 
  • New York, NY (LGA) 
  • White Plains, NY (HPN)
Read more >

News

After 2023’s record-setting summer across the Atlantic, Delta will be offering your customers more choice, convenience and an enhanced onboard experience to the United States in 2024.

Read more >

Exception Policies

Date(s) of Impacted travel: 10 December 2023 through 11 December 2023
Applicable to tickets issued on or before: 10 December 2023
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Syracuse, NY (SYR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 December 2023 through 11 December 2023
Applicable to tickets issued on or before: 10 December 2023
Affected Area(s) to/from/through the following:
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Date(s) of Impacted travel: 10 December 2023 through 11 December 2023
Applicable to tickets issued on or before: 09 December 2023
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Newark, NJ (EWR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • White Plains, NY (HPN)
Read more >

Network Updates

This new codeshare agreement will allow Delta to place its code on 20 airBaltic-operated routes to three of the Latvian carrier’s leading cities, including Riga, Tallinn and Vilnius.

Read more >
LOAD MORE

---

 
When visiting Delta Professional, we recommend using one of the following supported browsers. Using an older or non-compatible browser may result in a less than desirable user experience.