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Products & Services

Pre-select Meal Program Earns Rave Reviews, Expands to More Delta One Customers

Delta continues to expand its popular pre-select meal program, giving even more customers the ability to choose their meal days in advance of their flight. The program earned rave reviews in the select markets where it was initially offered and has since expanded to more than 100 markets around the globe.

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Exception Policies

Industrial Action in Argentina - Bulletin 1
Date(s) of Impacted travel: 24 September 2018 - 25 September 2018
Applicable to tickets issued on or before: 23 September 2018
Affected Area(s) to/from/through the following:
  • Buenos Aires, Argentina (EZE)
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News

Airline of the Year 2018 - Delta Scoops TTG Award

Delta has been named Airline of the Year for the first time at the annual TTG Awards in the U.K.. The awards are one of the highlights of the travel industry calendar and honour the best in aviation, travel agencies and tour operators.

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Exception Policies

Amsterdam Weather - Bulletin 1
Date(s) of Impacted travel: 21 September 2018
Applicable to tickets issued on or before: 20 September 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Storm Ali in Northern UK - Bulletin 1
Date(s) of Impacted travel: 19 September 2018
Applicable to tickets issued on or before: 18 September 2018
Affected Area(s) to/from/through the following:
  • Aberdeen, Great Britain (ABZ)
  • Belfast, Great Britain (BHD)
  • Bristol, Great Britain (BRS)
  • Cardiff, Great Britain (CWL)
  • Dublin, Ireland (DUB)
  • Edinburgh, Great Britain (EDI)
  • Glasgow, Great Britain (GLA)
  • Inverness, Great Britain (INV)
  • Leeds Bradford, Great Britain (LBA)
  • Manchester, Great Britain (MAN)
  • Newcastle, Great Britain (NCL)
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Exception Policies

NC Coastal Infrastructure - Bulletin 1
Date(s) of Impacted travel: 17 September 2018 - 19 September 2018
Applicable to tickets issued on or before: 16 September 2018
Affected Area(s) to/from/through the following:
  • Jacksonville, NC (OAJ)
  • New Bern, NC (EWN)
  • Wilmington, NC (ILM)
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Exception Policies

Typhoon Mangkhut - Bulletin 1
Date(s) of Impacted travel: 15 September 2018 - 17 September 2018
Applicable to tickets issued on or before: 14 September 2018
Affected Area(s) to/from/through the following:
  • Hong Kong, HK (HKG)
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Exception Policies

Hurricane Florence - Bulletin 4
Date(s) of Impacted travel: 11 September 2018 - 17 September 2018
Applicable to tickets issued on or before: 12 September 2018
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Augusta, GA (AGS)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville/Spartanburg, SC (GSP)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Norfolk, VA (ORF)
  • New Bern, NC (EWN)
  • Newport News, VA (PHF)
  • Raleigh-Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
  • Savannah, GA (SAV)
  • Wilmington, NC (ILM)
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Exception Policies

Osaka Airport Closure - Bulletin 3
Date(s) of Impacted travel: 03 September 2018 - 20 September 2018
Applicable to tickets issued on or before: 12 September 2018
Affected Area(s) to/from/through the following:
  • Osaka, Japan (KIX)
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Exception Policies

Hurricane Florence - Bulletin 3
Date(s) of Impacted travel: 11 September 2018 - 16 September 2018
Applicable to tickets issued on or before: 11 September 2018
Affected Area(s) to/from/through the following:
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Norfolk, VA (ORF)
  • New Bern, NC (EWN)
  • Newport News, VA (PHF)
  • Raleigh-Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
  • Savannah, GA (SAV)
  • Wilmington, NC (ILM)
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Exception Policies

Hurricane Florence - Bulletin 2
Date(s) of Impacted travel: 13 September 2018 - 16 September 2018
Applicable to tickets issued on or before: 11 September 2018
Affected Area(s) to/from/through the following:
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Norfolk, VA (ORF)
  • New Bern, NC (EWN)
  • Newport News, VA (PHF)
  • Raleigh-Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
  • Savannah, GA (SAV)
  • Wilmington, NC (ILM)
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News

Delta Advises Customers to Arrive Three Hours Ahead of Departure in San Jose and Liberia, Costa Rica

A general strike that started today in Costa Rica is expected to continue until the end of the week and may cause traffic delays reaching the San Jose (SJO) and Liberia (LIR) airports. Costa Rican authorities request that customers arrive at least three hours ahead of their scheduled departure time to avoid delays.

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Exception Policies

Tropical Storm Isaac - Bulletin 1
Date(s) of Impacted travel: 13 September 2018 - 14 September 2018
Applicable to tickets issued on or before: 11 September 2018
Affected Area(s) to/from/through the following:
  • San Juan, PR (SJU)
  • St. Lucia, LC (UVF)
  • St. Thomas, VI (STT)
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Exception Policies

Hurricane Florence - Bulletin 1
Date(s) of Impacted travel: 13 September 2018 - 16 September 2018
Applicable to tickets issued on or before: 10 September 2018
Affected Area(s) to/from/through the following:
  • Charleston, SC (CHS)
  • Fayetteville, NC (FAY)  
  • Greensboro, NC (GSO)
  • Jacksonville, NC (OAJ)
  • Norfolk, VA (ORF)
  • New Bern, NC (EWN)
  • Myrtle Beach, SC (MYR)
  • Newport News, VA (PHF)
  • Raleigh- Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Savannah, GA (SAV)
  • Wilmington, NC (ILM)
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Exception Policies

Hurricane Olivia - Bulletin 1
Date(s) of Impacted travel: 11 September 2018 - 12 September 2018
Applicable to tickets issued on or before: 10 September 2018
Affected Area(s) to/from/through the following:
  • Honolulu, HI (HNL)
  • Kona, HI (KOA)
  • Lihue, HI (LIH)
  • Maui, HI (OGG)
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Exception Policies

Osaka Airport Closure - Bulletin 2
Date(s) of Impacted travel: 03 September 2018 - 15 September 2018
Applicable to tickets issued on or before: 08 September 2018
Affected Area(s) to/from/through the following:
  • Osaka, Japan (KIX)
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News

Cheers! Vending machine with 230 US craft beers lands in Manchester

Get next weekend off to a flying start when Delta and Virgin Atlantic unveil a huge craft beer vending machine in Spinningfields Square, Manchester.

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Exception Policies

Osaka Airport Closure - Bulletin 1
Date(s) of Impacted travel: 03 September 2018 - 11 September 2018
Applicable to tickets issued on or before: 05 September 2018
Affected Area(s) to/from/through the following:
  • Osaka, Japan (KIX)
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Exception Policies

Tropical Storm Gordon Bulletin - 1
Date(s) of Impacted travel: 04 September 2018 - 05 September 2018
Applicable to tickets issued on or before: 03 September 2018
Affected Area(s) to/from/through the following:
  • Baton Rouge, LA (BTR)
  • Destin, FL (VPS)
  • Gulf Port, MS (GPT)
  • Lafayette, LA (LFT)
  • Mobile, AL (MOB)
  • New Orleans, LA (MSY)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
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Exception Policies

Typhoon Jebi - Bulletin 2
Date(s) of Impacted travel: 03 September 2018 - 05 September 2018
Applicable to tickets issued on or before: 02 September 2018
Affected Area(s) to/from/through the following:
  • Fukuoka, Japan (FUK)
  • Nagoya, Japan (NGO)
  • Osaka, Japan (KIX)
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
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Exception Policies

Typhoon Jebi - Bulletin 1
Date(s) of Impacted travel: 03 September 2018 - 05 September 2018
Applicable to tickets issued on or before: 01 September 2018
Affected Area(s) to/from/through the following:
  • Nagoya, Japan (NGO)
  • Osaka, Japan (KIX)
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
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News

Delta Sky Clubs go digital

Delta is using innovative digital technology to make it easier for customers to access and enjoy Delta Sky Club facilities throughout our network. Here’s how:

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Exception Policies

Medford Area Wildfires - Bulletin 1
Date(s) of Impacted travel: 24 August 2018 - 27 August 2018
Applicable to tickets issued on or before: 24 August 2018
Affected Area(s) to/from/through the following:
  • Medford, OR (MFR)
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News

Delta, Virgin Atlantic to Become First Airline Partnership to Achieve NDC Standard 18.1, Lead Retail Transformation

Virgin Atlantic and Delta Air Lines are on track to become the first global airline partnership to achieve Level 3 Certification on the International Air Transport Association’s (IATA) New Distribution Capability (NDC), standard 18.1.

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News

Asanda Spas offer R&R in Delta Sky Clubs®

Delta is inviting customers to ‘depart from stress, arrive at calm’ at one of the three Asanda Spa Lounges available in Atlanta, New York-JFK and Seattle.

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Exception Policies

Hurricane Lane Bulletin - 2
Date(s) of Impacted travel: 23 August 2018 - 26 August 2018
Applicable to tickets issued on or before: 22 August 2018
Affected Area(s) to/from/through the following:
  • Honolulu, HI (HNL)
  • Kona, HI (KOA)
  • Lihue, HI (LIH)
  • Maui, HI (OGG)
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Network Updates

More New York, New York from Glasgow next summer

Delta will operate its longest season ever from Glasgow to New York-JFK in summer 2019, adding over 5,000 extra seats in each direction next summer.

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Exception Policies

Hurricane Lane - Bulletin 1
Date(s) of Impacted travel: 23 August 2018 - 24 August 2018
Applicable to tickets issued on or before: 21 August 2018
Affected Area(s) to/from/through the following:
  • Honolulu, HI (HNL)
  • Kona, HI (KOA)
  • Lihue, HI (LIH)
  • Maui, HI (OGG)
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Exception Policies

Typhoon Cimaron - Bulletin 1
Date(s) of Impacted travel: 23 August 2018 - 24 August 2018
Applicable to tickets issued on or before: 21 August 2018
Affected Area(s) to/from/through the following:
  • Fukuoka, Japan (FUK)
  • Kansai, Japan (KIX)
  • Nagoya, Japan (NGO)
All Exception Policies >

Exception Policies

Typhoon Soulik - Bulletin 1
Date(s) of Impacted travel: 23 August 2018 - 24 August 2018
Applicable to tickets issued on or before: 21 August 2018
Affected Area(s) to/from/through the following:
  • Seoul, South Korea (ICN)
All Exception Policies >
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