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Covid-19 Update
Stay updated on the latest regarding the Coronavirus (COVID-19), schedule changes and waiver information.
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Delta Sanitizing Every Flight
Delta is sanitizing every flight at every airport served using electrostatic sprayers, raising the standards for airline cleanliness.
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NEWS & UPDATES
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Delta will retire older, less efficient airplanes earlier than planned as a result of the COVID-19 pandemic.

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Network Updates

Delta to resume flights between Frankfurt-Atlanta and London-Detroit, as well as operate cargo-only services between Mumbai and New York-JFK.

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During these times of uncertainty, Delta is asking our agency partners to review existing bookings and cancel any active PNRs for customers who are no longer planning to travel.

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Delta extends ability to rebook Corona-impacted travel to include wholly unused tickets purchased between April 1, 2019 and September 30, 2019. In addition Delta, ATPCO and the GDSs have identified a standard solution for travel agencies to use expired DL 006 tickets toward future bookings where validity has been extended due to COVID-19.

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News

Delta is sanitizing every flight at every airport served using electrostatic sprayers, raising the standards for airline cleanliness.

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Starting May 13, Delta will suspend service at 10 stations in markets with more than one Delta-served airport to allow more frontline employees to minimize COVID-19 exposure risk while customer traffic is low.

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Delta is building on its efforts to make more space for safer travel by blocking the sale of select aisle and window seats on additional aircraft, and reducing the overall number of customers in every cabin across the fleet.

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Aligning with best practice guidelines from the CDC, starting May 4 Delta will require all customers to wear a face mask or appropriate face covering when traveling.

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Delta is taking steps to help customers and employees practice social distancing on the ground and in the air in keeping with current health-expert recommendations.

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Keeping our focus on safety, Delta is extending a number of recently announced policies and practices.

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Due to COVID19 and its effects on the travel industry, Delta has heard from several members of the travel agency community concerning our ticket refund policy, potential for increased credit card chargebacks, associated debit memos, and the resulting impact it could have on businesses. Delta understands your worries and would like to provide information to help ease your concerns.

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Exception Policies

Date(s) of Impacted travel: 25 February 2020 - 30 September 2020
Applicable to tickets issued on or before: 17 April 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50)
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Exception Policies

Date(s) of Impacted travel: 01 March 2020 - 30 September 2020
Applicable to tickets issued on or before: 17 April 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
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Exception Policies

Date(s) of Impacted travel: 25 February 2020 - 30 June 2020
Applicable to tickets issued on or before: 14 April 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50)
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Exception Policies

Date(s) of Impacted travel: 01 March 2020 - 30 June 2020
Applicable to tickets issued on or before: 14 April 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
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News

These changes are part of a continued effort to lessen physical touch points on board amid the evolving COVID-19 (coronavirus) pandemic.

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Delta SkyMiles® Medallion Members will enjoy the same loyalty benefits throughout 2021 as they have in 2020.

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News

Due to the COVID-19 crisis, Delta has had to make some difficult decisions based on market demand and government guidelines. As such, Delta has suspended all operations between the U.K and the United States.

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News

Amid the ongoing challenges of the coronavirus pandemic, Delta is committing the utmost care and attention to evaluating our travel waiver policies and continuing to make it even easier for customers to cancel, change or rebook travel.

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Exception Policies

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Exception Policies

Date(s) of Impacted travel: 25 February 2020 - 31 May 2020
Applicable to tickets issued on or before: 03 April 2020
Affected Area(s) to/from/through the following:
  • All International Flights (not including travel solely within the U.S. 50)
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Exception Policies

Date(s) of Impacted travel: 01 March 2020 - 31 May 2020
Applicable to tickets issued on or before: 03 April 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
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News

Delta is transforming expectations for cleanliness across airports and on aircraft to deliver a new standard of clean for customers: Delta Clean. Now we are committing to these elevated cleaning measures for the long term.

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News

We’re making it even easier for customers to cancel, change or rebook travel that’s been impacted by coronavirus.

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News

Delta is adding new schedule changes following updated government travel restrictions. This incudes changes to its trans-Atlantic services.

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News

Service from New York-JFK to Dakar, Senegal suspending after last flight from JFK on Tuesday, March 24. The last flight from Dakar to JFK is scheduled for Thursday, March 26.

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News

Following government travel restrictions, Delta is making additional changes to its trans-Atlantic services. Service from Lagos, Nigeria to the U.S. is suspended starting March 21.

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Exception Policies

Date(s) of Impacted travel: 17 March 2020 - 31 May 2020
Applicable to tickets issued on or before: 21 March 2020
Affected Area(s) to/from/through the following:
  • All U.S. Domestic travel (travel solely within the U.S. 50)
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Community Support
DONATING FOOD WE CAN’T USE
Because of changes to onboard and Delta Sky Club offerings, Delta has food that would have expired before it could be served to customers. We're giving it to local communities.
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Face shield production
Delta has increased production of critical plastic face shields to 1,500 per day on the way to 5,000 daily to support the healthcare industry during the COVID-19 pandemic.
 
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