NEWS & UPDATES

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Exception Policies

Southeastern U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: 09 December 2018 - 10 December 2018
Applicable to tickets issued on or before: 07 December 2018
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Charlotte, NC (CLT)
  • Greensboro, NC (GSO)
  • Greenville-Spartanburg, SC (GSP)
  • Knoxville, TN (TYS)
  • Raleigh-Durham, NC (RDU)
  • Roanoke, VA (ROA)
  • Tri-Cities, TN (TRI)
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Exception Policies

Amsterdam Gusty Winds - Bulletin 1
Date(s) of Impacted travel: 07 December 2018 - 09 December 2018
Applicable to tickets issued on or before: 06 December 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Southern Plains Winter Weather - Bulletin 1
Date(s) of Impacted travel: 08 December 2018
Applicable to tickets issued on or before: 06 December 2018
Affected Area(s) to/from/through the following:
  • Fayetteville, AR (XNA)
  • Fort Smith, AR (FSM)
  • Oklahoma City, OK (OKC)
  • Springfield, MO (SGF)
  • Tulsa, OK (TUL)
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Exception Policies

Alaska Earthquake - Bulletin 1
Date(s) of Impacted travel: 30 November 2018 - 04 December 2018
Applicable to tickets issued on or before: 30 November 2018
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Fairbanks, AK (FAI)
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News

Onboard recycling builds Habitat homes

Did you know that Delta was the first airline to launch a comprehensive on board recycling programme?

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Exception Policies

New York City Weather - Bulletin 1
Date(s) of Impacted travel: 26 November 2018 - 28 November 2018
Applicable to tickets issued on or before: 26 November 2018
Affected Area(s) to/from/through the following:
  • New York, NY – Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Exception Policies

Midwest Winter Weather - Bulletin 2
Date(s) of Impacted travel: 25 November 2018 - 26 November 2018
Applicable to tickets issued on or before: 24 November 2018
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Des Moines, IA (DSM)
  • Flint, MI (FNT)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Lincoln, NE (LNK)
  • Kansas City, MO (MCI)
  • Chicago, IL – Midway (MDW)
  • Chicago, IL – O’Hare (ORD)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Madison, WI (MSN)
  • Omaha, NE (OMA)
  • Peoria, IL (PIA)
  • Rapid City, SD (RAP)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
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Exception Policies

Midwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: 25 November 2018 - 26 November 2018
Applicable to tickets issued on or before: 23 November 2018
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Des Moines, IA (DSM)
  • Lincoln, NE (LNK)
  • Kansas City, MO (MCI)
  • Chicago, IL – Midway (MDW)
  • Chicago, IL – O’Hare (ORD)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Madison, WI (MSN)
  • Omaha, NE (OMA)
  • Peoria, IL (PIA)
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News

A Greener Way To Fly

Delta is the only airline to voluntarily cap emissions at 2012 levels, something we achieve by purchasing carbon offsets – more than 2.5 million in 2017 alone, and more than $11 million-worth since our voluntary effort started.

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Policy Updates

Booking Class Realignment: Expanding to Additional 2019 Travel Dates

Delta continues its realignment of premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners.

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Exception Policies

Winter Weather in Paris, France - Bulletin 1
Date(s) of Impacted travel: 19 November 2018 - 20 November 2018
Applicable to tickets issued on or before: 19 November 2018
Affected Area(s) to/from/through the following:
  • Paris, France – Charles de Gaulle (CDG)
  • Paris, France – Orly (ORY)
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Exception Policies

New York City Area Weather - Bulletin 1
Date(s) of Impacted travel: 16 November 2018
Applicable to tickets issued on or before: 15 November 2018
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 15 November 2018
Applicable to tickets issued on or before: 14 November 2018
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ  (EWR)
  • Philadelphia, PA (PHL)
  • Providence, RI (PVD)
  • Scranton, PA (AVP)
  • Stewart, NY (SWF)
  • Washington Reagan, DC (DCA)
  • Washington Dulles, DC (IAD)
  • White Plains, NY (HPN)
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Exception Policies

California Wildfires - Bulletin 1
Date(s) of Impacted travel: 12 November 2018 - 13 November 2018
Applicable to tickets issued on or before: 12 November 2018
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Oakland, CA (OAK)
  • San Francisco, CA (SFO)
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Policy Updates

Booking Class Realignment: Expanding Beyond Seattle Markets

Using a phased approach, Delta continues to realign premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners. The pilot phase for booking class realignment occurred on October 20, 2018, in Seattle (SEA) markets, for travel on or after November 1, 2018. Full details

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Network Updates

Delta Continues International Growth in Boston with New Nonstop Flights to Scotland

Delta Air Lines is adding another new international route from Boston, with a daily nonstop flight from Boston Logan International Airport to Edinburgh, Scotland, next summer. The route will be the eighth nonstop trans-Atlantic destination from Boston on Delta and its partners during the summer 2019 season.

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News

Delta through to Business Travel Awards finals

Delta is excited to be shortlisted in three separate categories in the forthcoming Business Travel Awards 2019: Best Business Airline of the Year; Best Long-Haul Airline; and Best Corporate Social Responsibility Programme.

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Exception Policies

Brussels Airport Industrial Action - Bulletin 3
Date(s) of Impacted travel: 26 October 2018 - 31 October 2018
Applicable to tickets issued on or before: 26 October 2018
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
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Exception Policies

Amsterdam Autumn Storm - Bulletin 1
Date(s) of Impacted travel: 29 October 2018 - 31 October 2018
Applicable to tickets issued on or before: 28 October 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Brussels Airport Industrial Action - Bulletin 2
Date(s) of Impacted travel: 26 October 2018 - 29 October 2018
Applicable to tickets issued on or before: 26 October 2018
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
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Exception Policies

Brussels Airport Industrial Action - Bulletin 1
Date(s) of Impacted travel: 26 October 2018 - 27 October 2018
Applicable to tickets issued on or before: 26 October 2018
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
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Exception Policies

New York City Area Weather - Bulletin 1
Date(s) of Impacted travel: 27 October 2018
Applicable to tickets issued on or before: 25 October 2018
Affected Area(s) to/from/through the following:
  • New York, NY – Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Exception Policies

Amsterdam Gusty Winds - Bulletin 2
Date(s) of Impacted travel: 23 October 2018 - 24 October 2018
Applicable to tickets issued on or before: 23 October 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Hurricane Willa - Bulletin 1
Date(s) of Impacted travel: 23 October 2018 - 24 October 2018
Applicable to tickets issued on or before: 23 October 2018
Affected Area(s) to/from/through the following:
  • Puerto Vallarta, MX (PVR)
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Network Updates

New Edinburgh - Boston Service for Summer 2019

Delta will double its flights from Edinburgh next summer by adding a new service to Boston’s Logan International Airport, effective May 24, 2019.

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Policy Updates

Booking Class Realignment: Initial Implementation Limited to Seattle Markets

Delta is realigning premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners.

All Policy Updates >

Exception Policies

Amsterdam Gusty Winds - Bulletin 1
Date(s) of Impacted travel: 22 October 2018 - 23 October 2018
Applicable to tickets issued on or before: 22 October 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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News

Delta Takes to Two Wheels for Princes Trust

More than 60 Delta colleagues from the U.K., Europe and U.S. were joined by friends from joint venture partner, Virgin Atlantic, for the annual Palace to Palace bike ride in aid of The Prince’s Trust.

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Network Updates

Delta Ramps Up Routes from European Hubs for Summer 2019

More flights, destinations and connecting options are on offer next summer for Delta customers flying to the U.S. from or via Amsterdam Schiphol, Paris-Charles de Gaulle and London Heathrow airports.

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Exception Policies

Panama City, Florida – Infrastructure – Bulletin 2
Date(s) of Impacted travel: 12 October 2018 - 20 October 2018
Applicable to tickets issued on or before: 16 October 2018
Affected Area(s) to/from/through the following:
  • Panama City, FL (ECP)
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Travel Enhancements

Delta Launches First Biometric Terminal
Delta is launching the first full Biometric Terminal in Atlanta’s Terminal F. Later in 2018, customers flying on Delta, Virgin Atlantic, Air France-KLM and Aeromexico directly to an international destination can use optional facial recognition from curb to gate.
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