NEWS & UPDATES

Virgin Atlantic Schedule Changes
Virgin Atlantic has made changes to its flight schedules between LHR and JFK and between LHR and ATL. Select VS flights will now be operated by Delta.
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News

Due to winter weather conditions in Atlanta (ATL), Unaccompanied Minors (UMNR) connecting/originating/terminating in ATL are embargoed through Thursday, Jan 18, 2018.

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Exception Policies

Date(s) of Impacted travel: 16 January 2018 through 18 January 2018
Applicable to tickets issued on or before: 17 January 2018
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Augusta, GA (AGS)
  • Baton Rouge, LA (BTR)
  • Birmingham, AL (BHM)
  • Charlotte, NC (CLT)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Columbus, MS (GTR)
  • Dothan, AL (DHN)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville Spartanburg, SC (GSP)
  • Gulfport, MS (GPT)
  • Huntsville, AL (HSV)
  • Jackson, MS (JAN)
  • Knoxville, TN (TYS)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Mobile, AL (MOB)
  • Monroe, LA (MLU)
  • Montgomery, AL (MGM)
  • Nashville, TN (BNA)
  • New Orleans, LA (MSY)
  • Raleigh Durham, NC (RDU)
  • Shreveport, LA (SHV)
  • Tri-City, TN (TRI)
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News

Due to winter weather conditions in Atlanta (ATL), Unaccompanied Minors (UMNR) should not be booked with a connecting flight through ATL on Wednesday, January 17, 2018.

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News

2017 was a memorable year for Delta Air Lines, which set records for operational performance, logged solid financials and made significant improvements in the customer experience.

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Exception Policies

Date(s) of Impacted travel: 17 January 2018 through 18 January 2018
Applicable to tickets issued on or before: 16 January 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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News

Delta Air Lines operated more than 55,000 flights carrying nearly 6 million customers during the peak travel period from Dec. 21, 2017, to Jan. 1, 2018, without a mainline flight cancellation while setting a company record with a 99.85 percent combined Delta and Delta Connection completion factor, the measure of flight schedule to flights flown.

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Exception Policies

Date(s) of Impacted travel: 16 January 2018 through 17 January 2018
Applicable to tickets issued on or before: 16 January 2018
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Alexandria, LA (AEX)
  • Asheville, NC (AVL)
  • Atlanta, GA (ATL)
  • Augusta, GA (AGS)
  • Baton Rouge, LA (BTR)
  • Birmingham, AL (BHM)
  • Charlotte, NC (CLT)
  • Chattanooga, TN (CHA)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Columbus, MS (GTR)
  • Dothan, AL (DHN)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville Spartanburg, SC (GSP)
  • Gulfport, MS (GPT)
  • Huntsville, AL (HSV)
  • Jackson, MS (JAN)
  • Knoxville, TN (TYS)
  • Lafayette, LA (LFT)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Mobile, AL (MOB)
  • Monroe, LA (MLU)
  • Montgomery, AL (MGM)
  • Nashville, TN (BNA)
  • New Orleans, LA (MSY)
  • Raleigh Durham, NC (RDU)
  • Shreveport, LA (SHV)
  • Tri-City, TN (TRI)
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Exception Policies

Date(s) of Impacted travel: 16 January 2018 through 17 January 2018
Applicable to tickets issued on or before: 15 January 2018
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Philadelphia, PA (PHL)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: 16 January 2018
Applicable to tickets issued on or before: 15 January 2018
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas, TX – Love Field (DAL)
  • Dallas, TX – Fort Worth (DFW)
  • Houston, TX – Hobby (HOU)
  • Houston, TX -  Intercontinental (IAH)
  • San Antonio, TX (SAT)
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Exception Policies

Date(s) of Impacted travel: 12 January 2018
Applicable to tickets issued on or before: 11 January 2018
Affected Area(s) to/from/through the following:
  • Newburgh, NY (SWF)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: 11 January 2018
Applicable to tickets issued on or before: 11 January 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Date(s) of Impacted travel: 08 January 2018
Applicable to tickets issued on or before: 07 January 2018
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
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Exception Policies

Date(s) of Impacted travel: 08 January 2018 through 09 January 2018
Applicable to tickets issued on or before: 07 January 2018
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • Newburgh, NY (SWF)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  •  Philadelphia, PA (PHL)
  •  Providence, RI (PVD)
  •  Washington D.C. – Reagan (DCA)
  •  Washington D.C. – Dulles (IAD)
  •   White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 07 January 2018
Applicable to tickets issued on or before: 06 January 2018
Affected Area(s) to/from/through the following:
  •  New York - Kennedy, NY (JFK)
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Exception Policies

Date(s) of Impacted travel: 05 January 2018 through 08 January 2018
Applicable to tickets issued on or before: 05 January 2018
Affected Area(s) to/from/through the following:
  • Charleston, SC (CHS)
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News

Delta begins construction on the $1.9 billion Delta Sky Way at LAX in 2018, but improvements to the customer experience are already beginning with the debut of a new retail and dining lineup in Terminal 3.

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News

Delta has canceled an additional 200 flights Thursday as heavy snow and strong winds have prompted the suspension of all airline operations at New York-JFK and New York-LaGuardia. Neither airport is expected to reopen until later this evening, pending the removal of snow and ice from runways, taxiways and ramp areas.

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Exception Policies

Date(s) of Impacted travel: 04 January 2018 through 06 January 2018
Applicable to tickets issued on or before: 04 January 2018
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME ( BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Hartford, CT ( BDL)
  • Manchester, NH (MHT)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY ( LGA)
  • Newark, NJ  ( EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: 04 January 2018 through 06 January 2018
Applicable to tickets issued on or before: 04 January 2018
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME ( BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Hartford, CT ( BDL)
  • Manchester, NH (MHT)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY ( LGA)
  • Newark, NJ  ( EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
All Exception Policies >

News

Travel Weekly readers have voted Delta Best Domestic Airline for the seventh year running, Top Airline Overall for the fourth straight year and Best Sales and Service for the second year.

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News

In anticipation of the severe winter weather, Delta will proactively cancel more than 400 mainline and Delta Connection regional flights Wednesday evening and Thursday, primarily at New York JFK International and LaGuardia airports as well as Boston's Logan International. Additional cancellations are possible.

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Exception Policies

Date(s) of Impacted travel: 04 January 2018 through 05 January 2018
Applicable to tickets issued on or before: 02 January 2018
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME( BGR)
  • Boston, MA (BOS)
  • Burlington, VT (BTV)
  • Harford, CT ( BDL)
  • Manchester, NH (MHT)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY ( LGA)
  • Newark, NJ  ( EWR)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 03 January 2018 through 04 January 2018
Applicable to tickets issued on or before: 02 January 2018
Affected Area(s) to/from/through the following:
  • Allentown, PA (ABE)
  • Scranton, PA (AVP)
  • Baltimore, MD (BWI)
  • Washington-Reagan, VA (DCA)
  • Washington-Dulles, VA (IAD)
  • Harrisburg, PA (MDT)
  • Norfolk, VA (ORF)
  • Newport News, VA (PHF)
  • Philadelphia, PA (PHL)
All Exception Policies >

News

Delta meteorologists and leaders in the airline's Operations and Customer Center are keeping a close eye on a low pressure system developing off the southeast coast of the U.S. The storm is expected to bring frozen and mixed precipitation to airports in northern Florida, southern Georgia and the Carolinas.

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Exception Policies

Date(s) of Impacted travel: 03 January 2018 through 04 January 2018
Applicable to tickets issued on or before: 02 January 2018
Affected Area(s) to/from/through the following:
  • Augusta, GA (AGS)
  • Brunswick, GA (BQK)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Myrtle Beach, SC (MYR)
  • Raleigh – Durham, NC (RDU)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Valdosta, GA (VLD)
  • Wilmington, NC (ILM)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 03 January 2018 through 04 January 2018
Applicable to tickets issued on or before: 02 January 2018
Affected Area(s) to/from/through the following:
  •  Brunswick, GA (BQK)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Fayetteville, NC (FAY)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Myrtle Beach, SC (MYR)
  • Raleigh – Durham, NC (RDU)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Valdosta, GA (VLD)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 03 January 2018
Applicable to tickets issued on or before: 02 January 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Network Updates

Delta customers will have a new option for transiting the Bay Area and New York City in June when new nonstop service between Mineta San Jose International Airport and New York-JFK debuts.

All Network Updates >
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