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TOP OF MIND
Return to Travel
Find the resources and information you need to help guide our customers return to travel.
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Update: Masks now optional for employees, customers
Effective immediately, the Transportation Security Administration will no longer enforce the federal mandate requiring masks in all U.S. airports and on board aircraft.
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NEWS & UPDATES
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Exception Policies

Date(s) of Impacted travel: 21 May 2022 through 22 May 2022
Applicable to tickets issued on or before: 20 May 2022
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Miami, FL (MIA)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Orlando, FL, (MCO)
  • Tampa, FL (TPA)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
  • West Palm Beach FL, (PBI)
  • White Plains, NY (HPN)
All Exception Policies >

Network Updates

Travel demand is back and as customers look to the United States for adventures, Delta is adding more services from cities across Europe to the U.S. in time to make travel dreams a reality.

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Policy Updates

Delta is making changes to its current Schedule Change Policy to provide additional flexibility for reaccommodating our customers, effective for travel on/after May 13, 2022.

All Policy Updates >

News

From fuel to food, Delta’s flight from Atlanta to Salt Lake City showcased sustainable technologies available to customers today, as well as innovations in development as part of the SkyTeam Alliance’s Sustainable Flight Challenge.

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Exception Policies

Date(s) of Impacted travel: 12 May 2022 through 13 May 2022
Applicable to tickets issued on or before: 12 May 2022
Affected Area(s) to/from/through the following:
  • Kingston, JM (KIN)
  • Montego Bay, JM (MBJ)
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Products & Services

New and bigger Clubs, unique food and beverage programming, exclusive access for Delta One customers – here’s what Delta Sky Club guests can look forward to seeing on future visits.

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Exception Policies

Date(s) of Impacted travel: 07 May 2022
Applicable to tickets issued on or before: 06 May 2022
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
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Exception Policies

Date(s) of Impacted travel: 06 May 2022
Applicable to tickets issued on or before: 05 May 2022
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
  • Detroit, MI (DTW)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 06 May 2022 through 08 May 2022
Applicable to tickets issued on or before: 03 May 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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News

On April 20, the first phase of the new Delta Sky Way at LAX officially opened to customers, along with the terminal’s new, premier Delta Sky Club. The joint $2.3 billion investment in partnership with Los Angeles World Airports is slated for completion next year.

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Exception Policies

Date(s) of Impacted travel: 30 April 2022 through 01 May 2022
Applicable to tickets issued on or before: 28 April 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Policy Updates

Effective May 31, 2022, Travel Agencies using Amadeus will have the ability to issue separate infant eTickets for domestic and international travel.

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: 23 April 2022 through 25 April 2022
Applicable to tickets issued on or before: 23 April 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Exception Policies

Date(s) of Impacted travel: 23 April 2022 through 24 April 2022
Applicable to tickets issued on or before: 22 April 2022
Affected Area(s) to/from/through the following:
  • Bismarck, ND (BIS)
  • Minot, ND (MOT)
  • Williston, ND (XWA)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 23 April 2022
Applicable to tickets issued on or before: 21 April 2022
Affected Area(s) to/from/through the following:

Amsterdam, NL (AMS)

All Exception Policies >

Policy Updates

Effective immediately, masks are optional for all airport employees, crew members and customers inside U.S. airports and on board all aircraft domestically, as well as on most international flights.

All Policy Updates >

News

Earth Day is the global moment for the world to reflect on how we can all act more responsibly and innovate toward a more sustainable future. At Delta, however, that isn’t something we do on just one day – it’s a mindset that informs every decision we make.

All News >

Products & Services

With curated in-flight entertainment with Peloton and Spotify, Delta is introducing more mindful, personalized and health-conscious moments at every step to ensure customers travel well.

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Exception Policies

Date(s) of Impacted travel: 28 March 2022 through 30 April 2022
Applicable to tickets issued on or before: 28 March 2022
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
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Exception Policies

Date(s) of Impacted travel: 28 March 2022 through 30 April 2022
Applicable to tickets issued on or before: 28 March 2022
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
All Exception Policies >

Products & Services

This partnership significantly increases Delta’s access to sustainable aviation fuel while expanding the alternative fuel market. Sustainable aviation fuel is produced from bio feedstocks that can reduce greenhouse gas lifecycle emissions significantly compared to conventional jet fuel.

All Products & Services >

Exception Policies

Date(s) of Impacted travel: 28 March 2022 through 14 April 2022
Applicable to tickets issued on or before: 05 April 2022
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 05 April 2022 through 06 April 2022
Applicable to tickets issued on or before: 28 February 2022
Affected Area(s) to/from/through the following:
  • Greece, GR
All Exception Policies >

News

Features include a consolidated terminal, a new sky club and a sustainability focus.

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News

There are more opportunities to indulge in Delta's premium cabins in 2022.

All News >

Exception Policies

Date(s) of Impacted travel: 28 March 2022 through 06 April 2022
Applicable to tickets issued on or before: 28 March 2022
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
All Exception Policies >

Network Updates

Customers looking for summer adventures abroad will discover plenty of inspiration in Delta’s service offerings to Europe, which include more routes and destinations in 2022.

All Network Updates >

Exception Policies

Date(s) of Impacted travel: 20 March 2022
Applicable to tickets issued on or before: 19 March 2022
Affected Area(s) to/from/through the following:
  • Salt Lake City, UT (SLC)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 19 March 2022
Applicable to tickets issued on or before: 18 March 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
All Exception Policies >

Products & Services

There’s an array of delicious food being dished up for Delta One customers at 30,000 feet this month.

All Products & Services >
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TRAVEL REQUIREMENTS

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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
Active weather/events
Issued in last 24 hours
Waivers
We are broadly waiving change fees and extending the ticket validity.
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WAIVER CODE FINDER
Determine which of Delta’s active waivers apply to a specific ticket.
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