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Policy Updates

72 Hour ESTA Requirements

Customers flying to the United States are reminded to apply for an ESTA no later than 72 hours before travel.

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Products & Services

Delta Upgrades Boston Flights

Customers flying from London Heathrow to Boston’s Logan International Airport will enjoy an enhanced experience in every cabin when Delta’s A330-200 takes over the route, effective March 31 2019.

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Exception Policies

Amsterdam Winter Weather - Bulletin 2
Date(s) of Impacted travel: 15 December 2018 - 17 December 2018
Applicable to tickets issued on or before: 16 December 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Amsterdam Winter Weather - Bulletin 1
Date(s) of Impacted travel: 15 December 2018 - 16 December 2018
Applicable to tickets issued on or before: 15 December 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Products & Services

Delta Unveils First Biometric Terminal In U.S. In Atlanta; Next Stop: Detroit

From December, customers can use facial recognition technology from curb to gate at ATL’s Terminal F and to board at DTW.

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Exception Policies

French Industrial Action - Bulletin 1
Date(s) of Impacted travel: 14 December 2018
Applicable to tickets issued on or before: 12 December 2018
Affected Area(s) to/from/through the following:
  • All AF and HOP Operated Short-Haul Flights
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Products & Services

Delta’s Pre-Select Meal Program Expanding to All Delta One® Customers

Delta One customers flying on all international routes can now take their pick of delicious, regionally-inspired meals before they fly, giving them more control over their in-flight experience.

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Exception Policies

Central North Carolina Winter Weather - Bulletin 1
Date(s) of Impacted travel: 11 December 2018
Applicable to tickets issued on or before: 10 December 2018
Affected Area(s) to/from/through the following:
  • Greensboro, NC (GSO)
  • Raleigh-Durham, NC (RDU)
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Exception Policies

Southeastern U.S. Winter Weather - Bulletin 1
Date(s) of Impacted travel: 09 December 2018 - 10 December 2018
Applicable to tickets issued on or before: 07 December 2018
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Charlotte, NC (CLT)
  • Greensboro, NC (GSO)
  • Greenville-Spartanburg, SC (GSP)
  • Knoxville, TN (TYS)
  • Raleigh-Durham, NC (RDU)
  • Roanoke, VA (ROA)
  • Tri-Cities, TN (TRI)
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Exception Policies

Amsterdam Gusty Winds - Bulletin 1
Date(s) of Impacted travel: 07 December 2018 - 09 December 2018
Applicable to tickets issued on or before: 06 December 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Southern Plains Winter Weather - Bulletin 1
Date(s) of Impacted travel: 08 December 2018
Applicable to tickets issued on or before: 06 December 2018
Affected Area(s) to/from/through the following:
  • Fayetteville, AR (XNA)
  • Fort Smith, AR (FSM)
  • Oklahoma City, OK (OKC)
  • Springfield, MO (SGF)
  • Tulsa, OK (TUL)
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Exception Policies

Alaska Earthquake - Bulletin 1
Date(s) of Impacted travel: 30 November 2018 - 04 December 2018
Applicable to tickets issued on or before: 30 November 2018
Affected Area(s) to/from/through the following:
  • Anchorage, AK (ANC)
  • Fairbanks, AK (FAI)
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News

Onboard recycling builds Habitat homes

Did you know that Delta was the first airline to launch a comprehensive on board recycling programme?

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Exception Policies

New York City Weather - Bulletin 1
Date(s) of Impacted travel: 26 November 2018 - 28 November 2018
Applicable to tickets issued on or before: 26 November 2018
Affected Area(s) to/from/through the following:
  • New York, NY – Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
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Exception Policies

Midwest Winter Weather - Bulletin 2
Date(s) of Impacted travel: 25 November 2018 - 26 November 2018
Applicable to tickets issued on or before: 24 November 2018
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Des Moines, IA (DSM)
  • Flint, MI (FNT)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Lincoln, NE (LNK)
  • Kansas City, MO (MCI)
  • Chicago, IL – Midway (MDW)
  • Chicago, IL – O’Hare (ORD)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Madison, WI (MSN)
  • Omaha, NE (OMA)
  • Peoria, IL (PIA)
  • Rapid City, SD (RAP)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
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Exception Policies

Midwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: 25 November 2018 - 26 November 2018
Applicable to tickets issued on or before: 23 November 2018
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Des Moines, IA (DSM)
  • Lincoln, NE (LNK)
  • Kansas City, MO (MCI)
  • Chicago, IL – Midway (MDW)
  • Chicago, IL – O’Hare (ORD)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Madison, WI (MSN)
  • Omaha, NE (OMA)
  • Peoria, IL (PIA)
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News

A Greener Way To Fly

Delta is the only airline to voluntarily cap emissions at 2012 levels, something we achieve by purchasing carbon offsets – more than 2.5 million in 2017 alone, and more than $11 million-worth since our voluntary effort started.

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Policy Updates

Booking Class Realignment: Expanding to Additional 2019 Travel Dates

Delta continues its realignment of premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners.

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Exception Policies

Winter Weather in Paris, France - Bulletin 1
Date(s) of Impacted travel: 19 November 2018 - 20 November 2018
Applicable to tickets issued on or before: 19 November 2018
Affected Area(s) to/from/through the following:
  • Paris, France – Charles de Gaulle (CDG)
  • Paris, France – Orly (ORY)
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Exception Policies

New York City Area Weather - Bulletin 1
Date(s) of Impacted travel: 16 November 2018
Applicable to tickets issued on or before: 15 November 2018
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 15 November 2018
Applicable to tickets issued on or before: 14 November 2018
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ  (EWR)
  • Philadelphia, PA (PHL)
  • Providence, RI (PVD)
  • Scranton, PA (AVP)
  • Stewart, NY (SWF)
  • Washington Reagan, DC (DCA)
  • Washington Dulles, DC (IAD)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

California Wildfires - Bulletin 1
Date(s) of Impacted travel: 12 November 2018 - 13 November 2018
Applicable to tickets issued on or before: 12 November 2018
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Los Angeles, CA (LAX)
  • Oakland, CA (OAK)
  • San Francisco, CA (SFO)
All Exception Policies >

Policy Updates

Booking Class Realignment: Expanding Beyond Seattle Markets

Using a phased approach, Delta continues to realign premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners. The pilot phase for booking class realignment occurred on October 20, 2018, in Seattle (SEA) markets, for travel on or after November 1, 2018. Full details

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Network Updates

Delta Continues International Growth in Boston with New Nonstop Flights to Scotland

Delta Air Lines is adding another new international route from Boston, with a daily nonstop flight from Boston Logan International Airport to Edinburgh, Scotland, next summer. The route will be the eighth nonstop trans-Atlantic destination from Boston on Delta and its partners during the summer 2019 season.

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News

Delta through to Business Travel Awards finals

Delta is excited to be shortlisted in three separate categories in the forthcoming Business Travel Awards 2019: Best Business Airline of the Year; Best Long-Haul Airline; and Best Corporate Social Responsibility Programme.

All News >

Exception Policies

Brussels Airport Industrial Action - Bulletin 3
Date(s) of Impacted travel: 26 October 2018 - 31 October 2018
Applicable to tickets issued on or before: 26 October 2018
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
All Exception Policies >

Exception Policies

Amsterdam Autumn Storm - Bulletin 1
Date(s) of Impacted travel: 29 October 2018 - 31 October 2018
Applicable to tickets issued on or before: 28 October 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Brussels Airport Industrial Action - Bulletin 2
Date(s) of Impacted travel: 26 October 2018 - 29 October 2018
Applicable to tickets issued on or before: 26 October 2018
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
All Exception Policies >

Exception Policies

Brussels Airport Industrial Action - Bulletin 1
Date(s) of Impacted travel: 26 October 2018 - 27 October 2018
Applicable to tickets issued on or before: 26 October 2018
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
All Exception Policies >

Exception Policies

New York City Area Weather - Bulletin 1
Date(s) of Impacted travel: 27 October 2018
Applicable to tickets issued on or before: 25 October 2018
Affected Area(s) to/from/through the following:
  • New York, NY – Kennedy (JFK)
  • New York, NY – LaGuardia (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
All Exception Policies >
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Travel Enhancements

Delta Launches First Biometric Terminal
Delta is launching the first full Biometric Terminal in Atlanta’s Terminal F. Customers flying on Delta, Virgin Atlantic, Air France-KLM and Aeromexico directly to an international destination can use optional facial recognition from curb to gate.
LEARN MORE  >
 
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