Delta is launching the first full Biometric Terminal in Atlanta’s Terminal F.
Later in 2018, customers flying on Delta, Virgin Atlantic, Air France-KLM and Aeromexico directly to
an international destination can use optional facial recognition from curb to gate.
NEWS & UPDATES
Delta Customer Experience
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From basic fares for the price-driven customer to a luxury flight experiences in our Delta One® cabin, we offer a Delta Branded Product to suit every travel style and budget.
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Policy Updates
Delta continues its realignment of premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners.
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Exception Policies
| Date(s) of Impacted travel: | 19 November 2018 - 20 November 2018 |
| Applicable to tickets issued on or before: | 19 November 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 16 November 2018 |
| Applicable to tickets issued on or before: | 15 November 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 15 November 2018 |
| Applicable to tickets issued on or before: | 14 November 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 12 November 2018 - 13 November 2018 |
| Applicable to tickets issued on or before: | 12 November 2018 |
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Policy Updates
Using a phased approach, Delta continues to realign premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners. The pilot phase for booking class realignment occurred on October 20, 2018, in Seattle (SEA) markets, for travel on or after November 1, 2018. Full details
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Network Updates
Delta Air Lines is adding another new international route from Boston, with a daily nonstop flight from Boston Logan International Airport to Edinburgh, Scotland, next summer. The route will be the eighth nonstop trans-Atlantic destination from Boston on Delta and its partners during the summer 2019 season.
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News
Delta is excited to be shortlisted in three separate categories in the forthcoming Business Travel Awards 2019: Best Business Airline of the Year; Best Long-Haul Airline; and Best Corporate Social Responsibility Programme.
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Exception Policies
| Date(s) of Impacted travel: | 26 October 2018 - 31 October 2018 |
| Applicable to tickets issued on or before: | 26 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 29 October 2018 - 31 October 2018 |
| Applicable to tickets issued on or before: | 28 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 26 October 2018 - 29 October 2018 |
| Applicable to tickets issued on or before: | 26 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 26 October 2018 - 27 October 2018 |
| Applicable to tickets issued on or before: | 26 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 27 October 2018 |
| Applicable to tickets issued on or before: | 25 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 23 October 2018 - 24 October 2018 |
| Applicable to tickets issued on or before: | 23 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 23 October 2018 - 24 October 2018 |
| Applicable to tickets issued on or before: | 23 October 2018 |
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Network Updates
Delta will double its flights from Edinburgh next summer by adding a new service to Boston’s Logan International Airport, effective May 24, 2019.
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Policy Updates
Delta is realigning premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners.
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Exception Policies
| Date(s) of Impacted travel: | 22 October 2018 - 23 October 2018 |
| Applicable to tickets issued on or before: | 22 October 2018 |
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News
More than 60 Delta colleagues from the U.K., Europe and U.S. were joined by friends from joint venture partner, Virgin Atlantic, for the annual Palace to Palace bike ride in aid of The Prince’s Trust.
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Network Updates
More flights, destinations and connecting options are on offer next summer for Delta customers flying to the U.S. from or via Amsterdam Schiphol, Paris-Charles de Gaulle and London Heathrow airports.
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Exception Policies
| Date(s) of Impacted travel: | 12 October 2018 - 20 October 2018 |
| Applicable to tickets issued on or before: | 16 October 2018 |
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Products & Services
Delta Air Lines, in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL) and the Transportation Security Administration (TSA), is launching the first biometric terminal in the United States at Maynard H. Jackson International Terminal (Terminal F) in Atlanta.
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Products & Services
To help you find the right product and fare to suit your customers’ needs, Delta is pleased to present our new Branded Products video. It’s a handy guide to what’s on offer whenever your customers fly on Delta.
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Exception Policies
| Date(s) of Impacted travel: | 12 October 2018 - 15 October 2018 |
| Applicable to tickets issued on or before: | 12 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 12 October 2018 |
| Applicable to tickets issued on or before: | 11 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 09 October 2018 - 11 October 2018 |
| Applicable to tickets issued on or before: | 10 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 09 October 2018 - 11 October 2018 |
| Applicable to tickets issued on or before: | 09 October 2018 |
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Exception Policies
| Date(s) of Impacted travel: | 09 October 2018 - 10 October 2018 |
| Applicable to tickets issued on or before: | 08 October 2018 |
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Network Updates
Delta and joint venture partner, Virgin Atlantic, will offer increased travel options to the U.S. from London-Heathrow in summer 2019, with a daily flight to Portland International Airport - up from four times weekly this year - and twice daily service to Detroit's Wayne County Metropolitan Airport.
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News
We’re delighted to be a finalist in this year’s Selling Travel Agents Choice Awards. Voting closes on October 14, 2018, so there’s still time. Here are some of the reasons we believe Delta deserves to be your choice.
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Travel Enhancements
Delta Launches First Biometric Terminal
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