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Delta and Virgin Atlantic to return to Heathrow Terminal 3
Delta and Virgin Atlantic are returning to their home in Terminal 3, which has been closed for over a year due to the COVID-19 pandemic. The airlines are looking forward to safely welcoming customers back onto their home turf.
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NEWS & UPDATES
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Products & Services

Delta SkyMiles Medallion Members will be able to enjoy their Status through Jan. 31, 2023, in addition to other extensions designed to give the airline’s most loyal customers more flexibility as travel resumes.

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Exception Policies

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Exception Policies

Date(s) of Impacted travel: 23 July 2021 through 25 July 2021
Applicable to tickets issued on or before: 23 July 2021
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
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Products & Services

The fleet modifications will give customers more options for seating as Delta rebuilds its global reach in 2021.

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News

Delta has been announced as a finalist this year’s Business Travel Europe 2021 awards in the Travel Partner of the Year – Global Airline and Achievement in Environmental Sustainability categories.

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Policy Updates

Effective July 14, 2021, the CDC has instated a temporary suspension for dogs imported from countries that are considered high risk for dog rabies.

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Policy Updates

On July 6, 2021, the U.S. Department of Transportation (“DOT”) issued an order prohibiting the sale of passenger air transportation between the United States and Belarus.

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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 30 July 2021
Applicable to tickets issued on or before: 14 July 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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News

Delta and Virgin Atlantic are returning to their home in Terminal 3, which has been closed for over a year due to the COVID-19 pandemic. The airlines are looking forward to safely welcoming customers back onto their home turf.

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Exception Policies

Date(s) of Impacted travel: 06 July 2021 through 07 July 2021
Applicable to tickets issued on or before: 04 July 2021
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Key West, FL (EYW)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
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Exception Policies

Date(s) of Impacted travel: 26 June 2021 through 28 June 2021
Applicable to tickets issued on or before: 28 June 2021
Affected Area(s) to/from/through the following:
  • Detroit, MI (DTW)
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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 14 July 2021
Applicable to tickets issued on or before: 24 June 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Products & Services

FlyReady assists customers in scheduling a COVID-19 test that meets destination requirements, automatically verifies their test results and confirms the traveler meets the necessary testing requirements in place at their destination.

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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 30 June 2021
Applicable to tickets issued on or before: 08 June 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 15 June 2021
Applicable to tickets issued on or before: 27 May 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Exception Policies

Date(s) of Impacted travel: 11 May 2021 through 25 May 2021
Applicable to tickets issued on or before: 11 May 2021
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL 
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Exception Policies

Date(s) of Impacted travel: 11 May 2021 through 13 May 2021
Applicable to tickets issued on or before: 11 May 2021
Affected Area(s) to/from/through the following:
  • Tel Aviv, IL
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News

Delta and Sabre announced a transformative global distribution agreement that will evolve their long-standing partnership and drive change in the travel industry through commercial and technological innovation.

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News

WINiT by the Global Business Travel Association recognized Delta leaders Allison Ausband, Keyra Lynn Johnson, Jennie Ho and Edyth Adedeji among the Top 50 Women in Travel.

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Products & Services

The new Wi-Fi system delivers a reliable and streaming quality connection to everyone onboard – a critical capability for Delta’s vision for the future customer experience.

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Policy Updates

Delta is giving customers more time to plan and rebook their trip. Tickets normally expire one year after purchase, but effective immediately, Delta is extending the validity of all tickets expiring in 2021 and all tickets purchased in 2021 to expire Dec. 31, 2022.

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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 31 May 2021
Applicable to tickets issued on or before: 02 April 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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News

Part 3: Charting a path to a greener future needs everyone on board. That’s why Delta is working with travel partners, like-minded brands, sustainability experts and customers to create partnerships and education opportunities that support the airline’s mission to deliver zero impact aviation.

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News

Part 2: Delta’s vision is zero-impact aviation. As Delta works to solve its largest impact on the environment—carbon dioxide emissions—it plans to invest in innovative solutions, like carbon capture and storage and sustainable aviation fuels (SAF).

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News

Delta Air Lines’ audacious commitment to carbon neutrality from March 2020 onward is coming to fruition with swift impact through immediate actions coupled with long-term investments to combat climate change.

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Policy Updates

Delta is applying its No Show policy to all tickets purchased or reissued on March 31, 2021 and beyond.

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News

Delta customers can now look forward to industry-first loyalty rewards, digital tools that make it simple and seamless to satisfy travel requirements, more seats to more destinations, and new and classic onboard refreshment options.

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Exception Policies

Date(s) of Impacted travel: 05 April 2021 through 04 May 2021
Applicable to tickets issued on or before: 02 April 2021
Affected Area(s) to/from/through the following:
  • Santiago, Chile (SCL)
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Exception Policies

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Products & Services

Delta and partner WestJet launched enhanced elite reciprocal loyalty benefits for Delta Medallion members and WestJet Rewards members traveling with either airline.

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