NEWS & UPDATES

Delta Customer Experience
From basic fares for the price-driven customer to a luxury flight experiences in our Delta One® cabin, we offer a Delta Branded Product to suit every travel style and budget.
LEARN MORE  >
Show Only:

Exception Policies

Date(s) of Impacted travel: 23 October 2018 - 24 October 2018
Applicable to tickets issued on or before: 23 October 2018
Affected Area(s) to/from/through the following:
  • Puerto Vallarta, MX (PVR)
All Exception Policies >

Network Updates

Delta will double its flights from Edinburgh next summer by adding a new service to Boston’s Logan International Airport, effective May 24, 2019.

All Network Updates >

Policy Updates

Delta is realigning premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners.

All Policy Updates >

Exception Policies

Date(s) of Impacted travel: 22 October 2018 - 23 October 2018
Applicable to tickets issued on or before: 22 October 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

News

More than 60 Delta colleagues from the U.K., Europe and U.S. were joined by friends from joint venture partner, Virgin Atlantic, for the annual Palace to Palace bike ride in aid of The Prince’s Trust.

All News >

Network Updates

More flights, destinations and connecting options are on offer next summer for Delta customers flying to the U.S. from or via Amsterdam Schiphol, Paris-Charles de Gaulle and London Heathrow airports.

All Network Updates >

Exception Policies

Date(s) of Impacted travel: 12 October 2018 - 20 October 2018
Applicable to tickets issued on or before: 16 October 2018
Affected Area(s) to/from/through the following:
  • Panama City, FL (ECP)
All Exception Policies >

Products & Services

Delta Air Lines, in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL) and the Transportation Security Administration (TSA), is launching the first biometric terminal in the United States at Maynard H. Jackson International Terminal (Terminal F) in Atlanta.

All Products & Services >

Products & Services

To help you find the right product and fare to suit your customers’ needs, Delta is pleased to present our new Branded Products video. It’s a handy guide to what’s on offer whenever your customers fly on Delta.

All Products & Services >

Exception Policies

Date(s) of Impacted travel: 12 October 2018 - 15 October 2018
Applicable to tickets issued on or before: 12 October 2018
Affected Area(s) to/from/through the following:
  • Panama City, FL (ECP)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 12 October 2018
Applicable to tickets issued on or before: 11 October 2018
Affected Area(s) to/from/through the following:
  • United Kingdom, GB
  • Republic of Ireland, IE
  • Northern Ireland, GB
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 09 October 2018 - 11 October 2018
Applicable to tickets issued on or before: 10 October 2018
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Augusta, GA (AGS)
  • Brunswick, GA (BQK)
  • Columbia, SC (CAE)
  • Columbus, GA (CSG)
  • Dothan, AL (DHN)
  • Fort Walton Beach, FL (VPS)
  • Mobile, AL (MOB)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Valdosta, GA (VLD)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 09 October 2018 - 11 October 2018
Applicable to tickets issued on or before: 09 October 2018
Affected Area(s) to/from/through the following:
  • Albany, GA (ABY)
  • Augusta, GA (AGS)
  • Dothan, AL (DHN)
  • Fort Walton Beach, FL (VPS)
  • Mobile, AL (MOB)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Tallahassee, FL (TLH)
  • Valdosta, GA (VLD)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 09 October 2018 - 10 October 2018
Applicable to tickets issued on or before: 08 October 2018
Affected Area(s) to/from/through the following:
  • Destin Fort Walton Beach, FL (VPS)
  • Mobile, AL (MOB)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Tallahassee, FL (TLH)
All Exception Policies >

Network Updates

Delta and joint venture partner, Virgin Atlantic, will offer increased travel options to the U.S. from London-Heathrow in summer 2019, with a daily flight to Portland International Airport - up from four times weekly this year - and twice daily service to Detroit's Wayne County Metropolitan Airport.

All Network Updates >

News

We’re delighted to be a finalist in this year’s Selling Travel Agents Choice Awards. Voting closes on October 14, 2018, so there’s still time. Here are some of the reasons we believe Delta deserves to be your choice.

All News >

News

Delta has expanded its popular pre-select meal program to give Delta One customers flying via Delta’s hubs in Amsterdam Schiphol, Paris-Charles de Gaulle and London Heathrow the ability to choose their meal on all U.S.-bound services.

All News >

News

Delta has achieved Level 3 Certification on IATA’s New Distribution Capability (NDC), standard 18.1, making Virgin Atlantic and Delta Air Lines the first global airline partnership to receive this certification.

All News >

Products & Services

New renovated 777 aircraft featuring Delta One® suites and the new Delta Premium Select cabin.

All Products & Services >

News

As Delta prepares for the upcoming construction of the Delta Sky Way at LAX, security screening in Terminal 3 has been relocated to level one. There is no change to the security screening process in Terminal 2.

All News >

Exception Policies

Date(s) of Impacted travel: 28 September 2018 - 01 October 2018
Applicable to tickets issued on or before: 27 September 2018
Affected Area(s) to/from/through the following:
  • Fukuoka, Japan (FUK)
  • Nagoya, Japan (NGO)
  • Osaka, Japan (KIX)
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
All Exception Policies >

Network Updates

Delta is expanding its trans-Atlantic network for summer 2019 with new routes plus additional frequencies.

All Network Updates >

Exception Policies

Date(s) of Impacted travel: 24 September 2018 - 25 September 2018
Applicable to tickets issued on or before: 23 September 2018
Affected Area(s) to/from/through the following:
  • Buenos Aires, Argentina (EZE)
All Exception Policies >

News

Delta has been named Airline of the Year for the first time at the annual TTG Awards in the U.K.. The awards are one of the highlights of the travel industry calendar and honour the best in aviation, travel agencies and tour operators.

All News >

Exception Policies

Date(s) of Impacted travel: 21 September 2018
Applicable to tickets issued on or before: 20 September 2018
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 19 September 2018
Applicable to tickets issued on or before: 18 September 2018
Affected Area(s) to/from/through the following:
  • Aberdeen, Great Britain (ABZ)
  • Belfast, Great Britain (BHD)
  • Bristol, Great Britain (BRS)
  • Cardiff, Great Britain (CWL)
  • Dublin, Ireland (DUB)
  • Edinburgh, Great Britain (EDI)
  • Glasgow, Great Britain (GLA)
  • Inverness, Great Britain (INV)
  • Leeds Bradford, Great Britain (LBA)
  • Manchester, Great Britain (MAN)
  • Newcastle, Great Britain (NCL)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 17 September 2018 - 19 September 2018
Applicable to tickets issued on or before: 16 September 2018
Affected Area(s) to/from/through the following:
  • Jacksonville, NC (OAJ)
  • New Bern, NC (EWN)
  • Wilmington, NC (ILM)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 15 September 2018 - 17 September 2018
Applicable to tickets issued on or before: 14 September 2018
Affected Area(s) to/from/through the following:
  • Hong Kong, HK (HKG)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 11 September 2018 - 17 September 2018
Applicable to tickets issued on or before: 12 September 2018
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Augusta, GA (AGS)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Charlottesville, VA (CHO)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville/Spartanburg, SC (GSP)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Norfolk, VA (ORF)
  • New Bern, NC (EWN)
  • Newport News, VA (PHF)
  • Raleigh-Durham, NC (RDU)
  • Richmond, VA (RIC)
  • Roanoke, VA (ROA)
  • Savannah, GA (SAV)
  • Wilmington, NC (ILM)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 03 September 2018 - 20 September 2018
Applicable to tickets issued on or before: 12 September 2018
Affected Area(s) to/from/through the following:
  • Osaka, Japan (KIX)
All Exception Policies >
LOAD MORE

Travel Enhancements

Delta Launches First Biometric Terminal
Delta is launching the first full Biometric Terminal in Atlanta’s Terminal F. Later in 2018, customers flying on Delta, Virgin Atlantic, Air France-KLM and Aeromexico directly to an international destination can use optional facial recognition from curb to gate.
LEARN MORE  >
 
When visiting Delta Professional, we recommend using one of the following supported browsers. Using an older or non-compatible browser may result in a less than desirable user experience.