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Return to Travel
Find the resources and information you need to help guide our customers return to travel.
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Important info for travel departing London Heathrow (LHR)
Due to operating constraints announced at London Heathrow, customers’ travel experience may be impacted.
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NEWS & UPDATES
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Exception Policies

Date(s) of Impacted travel: 23 September 2022 through 25 September 2022
Applicable to tickets issued on or before: 23 September 2022
Affected Area(s) to/from/through the following:
  • Accra, GH (ACC)
  • Dakar, SN (DSS)
  • Lagos, NG (LOS)
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Exception Policies

Date(s) of Impacted travel: 26 September 2022 through 27 September 2022
Applicable to tickets issued on or before: 23 September 2022
Affected Area(s) to/from/through the following:
  • Grand Cayman, KY (GCM)
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News

In March 2020, Delta set a bold vision and began its journey toward carbon neutrality with the best tool available at the time: high-quality carbon offsets. Today, our vision of the path forward is much wider and centered on a long-term strategy of decarbonization. Chief Sustainability Officer Pam Fletcher outlines Delta's portfolio of short-, medium- and long-term actions across the industry in achieving net zero aviation.

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Exception Policies

Date(s) of Impacted travel: 22 September 2022 through 23 September 2022
Applicable to tickets issued on or before: 21 September 2022
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
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Exception Policies

Date(s) of Impacted travel: 17 September 2022 through 20 September 2022
Applicable to tickets issued on or before: 17 September 2022
Affected Area(s) to/from/through the following:
  • Georgetown, BS (GGT)
  • Marsh Harbour, BS (MHH)
  • North Eleuthera, BS (ELH)
  • Nassau, BS (NAS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
  • Turks and Caicos Islands, TC (PLS)
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Exception Policies

Date(s) of Impacted travel: 17 September 2022 through 18 September 2022
Applicable to tickets issued on or before: 16 September 2022
Affected Area(s) to/from/through the following:
  • Nassau, BS (NAS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
  • Turks and Caicos Islands, TC (PLS)
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Exception Policies

Date(s) of Impacted travel: 17 September 2022
Applicable to tickets issued on or before: 15 September 2022
Affected Area(s) to/from/through the following:
  • San Juan, Puerto Rico (SJU)
  • ST Croix, Virgin Islands (STX)
  • ST Maarten, ST Maarten (SXM)
  • ST Thomas, Virgin Islands (STT)
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Exception Policies

Date(s) of Impacted travel: 16 September 2022
Applicable to tickets issued on or before: 14 September 2022
Affected Area(s) to/from/through the following:
  • All flights from or to a French Airport
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Exception Policies

Date(s) of Impacted travel: 13 September 2022 through 14 September 2022
Applicable to tickets issued on or before: 12 September 2022
Affected Area(s) to/from/through the following:
  • Shanghai – China (PVG)
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Products & Services

Under a new agreement, DG Fuels, LLC plans to establish a new SAF supply stream that could provide Delta with 385 million gallons of unblended sustainable aviation fuel, while helping to expand availability of SAF in the underserved marketplace.

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Exception Policies

Date(s) of Impacted travel: 07 September 2022
Applicable to tickets issued on or before: 06 September 2022
Affected Area(s) to/from/through the following:
  • Los Cabos/San Jose del Cabo, Mexico (SJD) 
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Exception Policies

Date(s) of Impacted travel: 08 September 2022
Applicable to tickets issued on or before: 06 September 2022
Affected Area(s) to/from/through the following:
  • Bermuda BM – (BDA)
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Products & Services

Starting this week, Delta customers departing Atlanta will be treated to Southern-inspired meals designed by Chef Mashama Bailey, winner of the 2022 James Beard Foundation’s “Outstanding American Chef” award and Executive Chef and co-founder of The Grey, an award-winning Southern restaurant in historic downtown Savannah, Ga.

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Network Updates

Delta will offer additional flights from 16 U.S. cities and three of its international hubs to Las Vegas for CES® 2023 — the most influential tech event in the world. The nearly 320 inbound and outbound flights account for an approximately 50% seat increase over the regular Las Vegas schedule in January.

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Exception Policies

Date(s) of Impacted travel: 22 August 2022
Applicable to tickets issued on or before: 21 August 2022
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
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News

Delta Air Lines is now flying 11 flights a day from Paris Charles de Gaulle to nine U.S. cities as it restores nonstop service to Raleigh-Durham and Cincinnati.

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Exception Policies

Date(s) of Impacted travel: 30 May 2022 through 20 August 2022
Applicable to tickets issued on or before: 05 August 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
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Products & Services

Beginning this winter, Delta customers won’t need to fly internationally to enjoy the elevated experience of Delta Premium Select. Three daily nonstop routes to Hawaii – Atlanta to Maui, New York-JFK to Honolulu and Salt Lake City to Maui – will offer more space to relax and stretch out.

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Network Updates

Delta customers ready to travel the globe will soon have more destinations to add to their bucket lists with the launch of two never-before-operated, nonstop routes from Atlanta to Cape Town and Los Angeles to Tahiti, both beginning Dec. 17. The airline will also add nonstop service from Atlanta to Tel Aviv beginning next May.

All Network Updates >

News

Due to operating constraints announced at London Heathrow, customers’ travel experience may be impacted. Here is what you need to know.

All News >

Exception Policies

Date(s) of Impacted travel: 30 May 2022 through 06 August 2022
Applicable to tickets issued on or before: 30 July 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >

News

Delta’s announcement of new state-of-the-art aircraft from Boeing and Airbus, a significant milestone toward the airline’s sustainability goals, as well as a major next-generation engine service agreement with CFM International were among the show’s highlights.

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News

Quiet and comfortable, the amenity-rich 130-seat narrowbody offers customers the in-flight experience of a widebody aircraft. Featuring 12 First Class, 30 Comfort+ and 88 Main Cabin seats, our A220-300 aircraft will serve customers traveling domestically and to our coastal hubs.

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Exception Policies

Date(s) of Impacted travel: 25 July 2022 through 10 August 2022
Applicable to tickets issued on or before: 22 July 2022
Affected Area(s) to/from/through the following:
  • London Heathrow, UK (LHR)
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Exception Policies

Date(s) of Impacted travel: 30 May 2022 through 30 July 2022
Applicable to tickets issued on or before: 21 July 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >

News

To help make customers’ airport journey a little easier, here are some tips for navigating the airport during the peak travel season.

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News

The aircraft will be 20%-30% more fuel efficient than the retiring Delta planes it will replace, making the agreement an important step in Delta’s journey toward a sustainable future for aviation.

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Exception Policies

Date(s) of Impacted travel: 12 July 2022
Applicable to tickets issued on or before: 11 July 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Washington – Dulles, D.C. (IAD)
  • Washington – Reagan, D.C. (DCA)
  • White Plains, NY (HPN)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 30 May 2022 through 23 July 2022
Applicable to tickets issued on or before: 08 July 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 30 May 2022 through 10 July 2022
Applicable to tickets issued on or before: 30 May 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
All Exception Policies >
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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
Active weather/events
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Waivers
We are broadly waiving change fees and extending the ticket validity.
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WAIVER CODE FINDER
Determine which of Delta’s active waivers apply to a specific ticket.
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