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Return to Travel
Find the resources and information you need to help guide our customers return to travel.
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Delta named World’s Most Admired Airline by Fortune
Delta named World’s Most Admired Airline by Fortune with the company ranking No. 1 across the board in the industry for values including innovation and people management.
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NEWS & UPDATES
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Network Updates

Delta and airBaltic launch new codeshare cooperation

This new codeshare agreement will allow Delta to place its code on 20 airBaltic-operated routes to three of the Latvian carrier’s leading cities, including Riga, Tallinn and Vilnius.

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News

Delta, Air France KLM and Virgin Atlantic’s joint network has winter wanderlust covered

Wherever your customers’ travels take them, Delta Air Lines and its Joint Venture (JV) partners Air France, KLM and Virgin Atlantic are offering more convenience, connectivity and a vast choice of exciting destinations to discover this winter.

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Exception Policies

Amsterdam Severe Weather - Bulletin 1
Date(s) of Impacted travel: 01 November 2023 through 02 November 2023
Applicable to tickets issued on or before: 01 November 2023
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

French West Coast Storm Ciaran - Bulletin 1
Date(s) of Impacted travel: 01 November 2023 through 02 November 2023
Applicable to tickets issued on or before: 31 October 2023
Affected Area(s) to/from/through the following:
  • Bordeaux, France (BOD)
  • Brest, France (BES)
  • Nantes, France (NTE)
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Exception Policies

Acapulco Infrastructure - Bulletin 2
Date(s) of Impacted travel: 27 October 2023 through 07 November 2023
Applicable to tickets issued on or before: 28 October 2023
Affected Area(s) to/from/through the following:
  • Acapulco, Mexico (ACA)
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Exception Policies

Acapulco Infrastructure - Bulletin 1
Date(s) of Impacted travel: 27 October 2023 through 31 October 2023
Applicable to tickets issued on or before: 27 October 2023
Affected Area(s) to/from/through the following:
  • Acapulco, Guerrero (ACA)
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Exception Policies

Tropical Storm Tammy - Bulletin 1
Date(s) of Impacted travel: 20 October 2023 through 22 October 2023
Applicable to tickets issued on or before: 19 October 2023
Affected Area(s) to/from/through the following:
  • San Juan P.R. (SJU)
  • St. Lucia (UVF)
  • St. Maarten (SXM)
  • St. Thomas U.S. VI (STT)
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Exception Policies

Tropical Storm Norma - Bulletin 1
Date(s) of Impacted travel: 21 October 2023 through 22 October 2023
Applicable to tickets issued on or before: 18 October 2023
Affected Area(s) to/from/through the following:
  • Los Cabos/San Jose del Cabo, México (SJD)
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Exception Policies

Guatemala Civil Unrest - Bulletin 2
Date(s) of Impacted travel: 10 October 2023 through 20 October 2023
Applicable to tickets issued on or before: 10 October 2023
Affected Area(s) to/from/through the following:
  • Guatemala City, GT (GUA)
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Exception Policies

Israel Security Situation - Bulletin 4
Date(s) of Impacted travel: 07 October 2023 through 06 September 2024
Applicable to tickets issued on or before: 11 October 2023
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

Guatemala Civil Unrest - Bulletin 1
Date(s) of Impacted travel: 10 October 2023 through 13 October 2023
Applicable to tickets issued on or before: 10 October 2023
Affected Area(s) to/from/through the following:
  • Guatemala City, GT (GUA)
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Exception Policies

Israel Security Situation - Bulletin 3
Date(s) of Impacted travel: 07 October 2023 through 31 October 2023
Applicable to tickets issued on or before: 09 October 2023
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

Israel Security Situation - Bulletin 2
Date(s) of Impacted travel: 07 October 2023 through 14 October 2023
Applicable to tickets issued on or before: 07 October 2023
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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Exception Policies

Israel Security Situation - Bulletin 1
Date(s) of Impacted travel: 07 October 2023 through 09 October 2023
Applicable to tickets issued on or before: 07 October 2023
Affected Area(s) to/from/through the following:
  • Tel Aviv, Israel (TLV)
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News

Delta scoops “Best Airline for Business Travellers – Long-haul” in European Mission Awards

Delta retained its title as the leading long-haul airline for business travellers at the second edition of the European Mission Awards, held in Florence, Italy on 2 October.

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Exception Policies

New York City Weather - Bulletin 1
Date(s) of Impacted travel: 29 September 2023 through 30 September 2023
Applicable to tickets issued on or before: 29 September 2023
Affected Area(s) to/from/through the following:
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
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Network Updates

Delta to fly largest-ever trans-Atlantic schedule

Delta Air Lines launches new service from Naples and adds routes from Ireland, Zurich and more.

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Exception Policies

East Coast Severe Weather (Tropical Storm Ophelia) - Bulletin 2
Date(s) of Impacted travel: 22 September 2023 through 24 September 2023
Applicable to tickets issued on or before: 22 September 2023
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Fayetteville, NC (FAY)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • New York, NY (JFK)
  • New York, NY (LGA)
  • Newark, NJ (EWR)
  • Norfolk, VA (ORF)
  • Philadelphia, PA (PHL)
  • Richmond, VA (RIC)
  • Washington, D.C. - Dulles (IAD)
  • Washington, D.C. - Reagan (DCA)
  • White Plains, NY (HPN)
  • Wilmington, NC (ILM)

 
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Exception Policies

East Coast Severe Weather - Bulletin 1
Date(s) of Impacted travel: 23 September 2023 through 24 September 2023
Applicable to tickets issued on or before: 21 September 2023
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Norfolk, VA (ORF)
  • Richmond, VA (RIC)
  • Washington, D.C. - Dulles (IAD)
  • Washington, D.C. - Reagan (DCA)
  • Wilmington, NC (ILM)
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Exception Policies

Hurricane Lee - Northeastern U.S. - Bulletin 1
Date(s) of Impacted travel: 16 September 2023 through 17 September 2023
Applicable to tickets issued on or before: 14 September 2023
Affected Area(s) to/from/through the following:
  • Bangor, ME (BGR)
  • Boston, MA (BOS)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
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Exception Policies

Hurricane Lee - Bulletin 1
Date(s) of Impacted travel: 14 September 2023 through 15 September 2023
Applicable to tickets issued on or before: 12 September 2023
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
All Exception Policies >

Network Updates

Delta offers nonstop flights from Amsterdam and Paris to Las Vegas for the Consumer Electronics Show 2024

Delta Air Lines is adding nonstop flights from its two largest European hubs at Amsterdam Schiphol and Paris-CDG to Las Vegas (LAS) in January 2024 for attendees to the top tech event the Consumer Electronics Show (CES).

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Exception Policies

Tropical Storm Yun-yeung - Bulletin 1
Date(s) of Impacted travel: 06 September 2023 through 08 September 2023
Applicable to tickets issued on or before: 06 September 2023
Affected Area(s) to/from/through the following:
  • Tokyo, JP (HND)
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Network Updates

Delta to launch Minneapolis-Saint Paul service from Dublin

With the addition of this route, which will operate five times a week starting May 9, 2024, Delta will offer seasonal service from the Emerald Isle to three of its U.S. hubs – Atlanta, Boston and Minneapolis – in addition to year-round service to New York-JFK.

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News

Boston’s nautical history inspires Delta Sky Club’s luxurious new BOS-E lounge

The nearly 21,000-square-foot E Concourse Club seats more than 400 guests and overlooks the famous Boston Harbor. Operating alongside the two Clubs on Concourse A, Delta Sky Club will have capacity for more than 1,000 guests simultaneously at BOS.

All News >

Exception Policies

Hurricane Idalia - Bulletin 1
Date(s) of Impacted travel: 28 August 2023 through 31 August 2023
Applicable to tickets issued on or before: 28 August 2023
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Charleston, SC (CHS)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Myers, FL (RSW)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Myrtle Beach, SC (MYR)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
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Exception Policies

Maui Wildfires - Bulletin 7
Date(s) of Impacted travel: 09 August 2023 through 17 October 2023
Applicable to tickets issued on or before: 14 August 2023
Affected Area(s) to/from/through the following:
  • Maui, HI (OGG)
All Exception Policies >

Exception Policies

Tropical Storm Franklin - Bulletin 1
Date(s) of Impacted travel: 22 August 2023 through 22 August 2023
Applicable to tickets issued on or before: 21 August 2023
Affected Area(s) to/from/through the following:
  • Providenciales, TC (PLS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
All Exception Policies >

Exception Policies

Tropical Storm Hilary - Bulletin 1
Date(s) of Impacted travel: 20 August 2023 through 21 August 2023
Applicable to tickets issued on or before: 18 August 2023
Affected Area(s) to/from/through the following:
  • Burbank, CA (BUR)
  • Las Vegas, NV (LAS)
  • Los Angeles, CA (LAX)
  • Long Beach, CA (LGB)
  • Ontario, CA (ONT)
  • Palm Springs, CA (PSP)
  • San Diego, CA (SAN)
  • Santa Ana, CA (SNA)
All Exception Policies >

Exception Policies

Maui Wildfires - Bulletin 6
Date(s) of Impacted travel: 09 August 2023 through 16 September 2023
Applicable to tickets issued on or before: 14 August 2023
Affected Area(s) to/from/through the following:
  • Maui, HI (OGG)
All Exception Policies >
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WAIVERS AND FLEXIBILITY
EXCEPTION POLICIES
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