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Exception Policies
| Date(s) of Impacted travel: | 15 February 2021 through 19 February 2021 |
| Applicable to tickets issued on or before: | 17 February 2021 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 18 February 2021 through 20 February 2021 |
| Applicable to tickets issued on or before: | 16 February 2021 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 15 February 2021 through 17 February 2021 |
| Applicable to tickets issued on or before: | 16 February 2021 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 15 February 2021 through 16 February 2021 |
| Applicable to tickets issued on or before: | 15 February 2021 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 13 February 2021 through 14 February 2021 | |
| Applicable to tickets issued on or before: | 13 February 2021 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 14 February 2021 through 15 February 2021 | |
| Applicable to tickets issued on or before: | 13 February 2021 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 February 2021 through 13 February 2021 |
| Applicable to tickets issued on or before: | 11 February 2021 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 11 February 2021 through 12 February 2021 | |
| Applicable to tickets issued on or before: | 10 February 2021 | |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Delta is continuing its industry-leading commitment to provide more space on board as the only U.S. airline to block middle seats and limit capacity on all flights departing through April 30, 2021.
Exception Policies
| Date(s) of Impacted travel: | 07 February 2021 | |
| Applicable to tickets issued on or before: | 06 February 2021 | |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Effective Tuesday, Feb. 2, wearing a mask or face covering in airports and on planes will become federal law in the U.S.
Exception Policies
| Date(s) of Impacted travel: | 31 January 2021 through 02 February 2021 |
| Applicable to tickets issued on or before: | 30 January 2021 |
| Affected Area(s) to/from/through the following: |
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News
Delta’s unwavering commitment to keeping customers and employees safe throughout the global pandemic has earned it the hospital-grade “Diamond” rating from Airline Passenger Experience Association (APEX) and SimpliFlying.
News
Delta is helping customers around the world obtain approved COVID-19 tests prior to their travel to the U.S. with a dedicated COVID-19 testing resource available on delta.com.
Policy Updates
Delta is extending its waiver to provide more flexibility for customers rebooking international tickets, following the U.S. government requirement for COVID-19 testing of all international arrivals beginning Jan. 26. Delta will waive the fare difference for customers rebooking an international ticket purchased on or before Jan. 12, if the ticket was originally scheduled through Feb. 16. Customers must rebook their travel to begin on or before Feb. 1.
Policy Updates
Effective on/after January 1, 2021, any tickets issued between March 28, 2020 and December 31, 2020 that were exempt from the U.S. Transportation Tax (US) and the Flight Segment Tax (ZP) that need to be reissued will be subject to collection of these taxes, if the ticket qualifies.
Exception Policies
| Date(s) of Impacted travel: | 12 January 2021 through 16 February 2021 |
| Applicable to tickets issued on or before: | 25 January 2021 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 January 2021 through 26 January 2021 |
| Applicable to tickets issued on or before: | 24 January 2021 |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Following an order from the CDC, customers will be required to present negative test results when entering the U.S., effective Jan. 26.
Exception Policies
| Date(s) of Impacted travel: | 12 January 2021 through 09 February 2021 |
| Applicable to tickets issued on or before: | 12 January 2021 |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Effective Jan. 11, Delta will no longer accept emotional support animal bookings on any Delta flight. Customers traveling with trained service dogs will be required to fill out DOT documentation confirming the animal meets training and health qualifications.
Policy Updates
Due to travel restrictions as a result of the ongoing COVID-19 pandemic, customers who have visited the European Schengen Area, the United Kingdom and the Republic of Ireland during the past 14 days prior travel may not enter or transit the United States. Exceptions apply to U.S. citizen and other individuals who meet specified exceptions.
News
Delta will require new pre-departure COVID-19 testing for all customers traveling from the U.K to the United States. Delta's joint venture partner Virgin Atlantic is also implementing this new requirement.
News
Let Delta brighten up your workspace! Complete Delta’s all-new OTT course by 24 December 2020 for your chance to win a Delta Desktop-Kit including a model aircraft, coffee mug, water bottle and more.
Exception Policies
| Date(s) of Impacted travel: | 16 December 2020 through 17 December 2020 | |
| Applicable to tickets issued on or before: | 15 December 2020 | |
| Affected Area(s) to/from/through the following: |
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News
Delta has launched a COVID-19 testing programme on flights from Atlanta to Rome and, in partnership with KLM, from Atlanta to Amsterdam. The trials exempt eligible customers permitted to travel to Italy and the Netherlands from quarantine on arrival.
Policy Updates
We are broadly waiving change fees for travel impacted by coronavirus, including any flights purchased before April 17, 2020, departing March 2020 through March 2021 and all tickets purchased March 1, 2020 through March 30, 2021.
Products & Services
Some of our processes during boarding, meal service and at other times are being streamlined to enhance the safety of our people and customers.
News
Delta is partnering with the Centers for Disease Control and Prevention to keep international customers informed of potential COVID-19 exposure through contact tracing. Along with our nine global airline partners, we are working with government agencies, health officials and aviation authorities to offer safer travel at every point in your journey.
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