NEWS & UPDATES

Delta Customer Experience
From basic fares for the price-driven customer to a luxury flight experiences in our Delta One® cabin, we offer a Delta Branded Product to suit every travel style and budget.
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Network Updates

Customers flying to Boston have more choice than ever this summer.

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News

Delta was awarded the Captain Planet Foundation’s first-ever ‘Corporate Superhero Award’ for its commitment to sustainability.

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Exception Policies

Date(s) of Impacted travel: 16 April 2019 - 30 November 2019
Applicable to tickets issued on or before: 17 April 2019
Affected Area(s) to/from/through the following:
  • Bengaluru, India (BLR)
  • Chennai, India (MAA)
  • Delhi, India (DEL)
  • Mumbai, India (BOM)
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Exception Policies

Date(s) of Impacted travel: 16 April 2019 - 30 April 2019
Applicable to tickets issued on or before: 16 April 2019
Affected Area(s) to/from/through the following:
  • Bengaluru, India (BLR)
  • Chennai, India (MAA)
  • Delhi, India (DEL)
  • Mumbai, India (BOM)
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Exception Policies

Date(s) of Impacted travel: 19 April 2019
Applicable to tickets issued on or before: 17 April 2019
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Philadelphia, PA (PHL)
  • Washington DC - Dulles (IAD)
  • Washington DC - Reagan (DCA)
  • White Plains, NY (HPN)
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Products & Services

Effective immediately, Delta is extending the option for customers who have purchased a Basic Economy fare to obtain a seat assignment prior to their flight for a fee, for international itineraries on Delta operated flights.

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Products & Services

Delta is now offering Basic Economy Fares from Europe to Mexico (Europe Point-of-Sale only at this time).

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News

Why Delta's promise to connect the world begins with caring for it: From executives to frontline employees, Delta people across the globe are committed to the communities where they work and the world, they live in.

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Products & Services

Delta’s fully-refurbished Boeing 767-400 aircraft will be flying from London Heathrow to Boston and New York-JFK starting November 2019.

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Exception Policies

Date(s) of Impacted travel: 10 April 2019 - 11 April 2019
Applicable to tickets issued on or before: 09 April 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Appleton, WI (ATW)
  • Brainerd, MN (BRD)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • Iron Mountain, MI (IMT)
  • Marquette, MI (MQT)
  • Minneapolis, MN (MSP)
  • Rapid City, SD (RAP)
  • Rhinelander, WI (RHI)
  • Sioux Falls, SD (FSD)
  • Wausau, WI (CWA)
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Exception Policies

Date(s) of Impacted travel: 10 April 2019 - 11 April 2019
Applicable to tickets issued on or before: 09 April 2019
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
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Network Updates

Delta and Virgin Atlantic are boosting their network from London Gatwick airport next year, with new flights to Boston and New York-JFK starting summer 2020.

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Exception Policies

Date(s) of Impacted travel: 10 April 2019 - 11 April 2019
Applicable to tickets issued on or before: 09 April 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Appleton, WI (ATW)
  • Brainerd, MN (BRD)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • Iron Mountain, MI (IMT)
  • Marquette, MI (MQT)
  • Minneapolis, MN (MSP)
  • Rhinelander, WI (RHI)
  • Sioux Falls, SD (FSD)
  • Wausau, WI (CWA)
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News

SkyTeam and its 19 members have decided to discontinue regional Go Passes.

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Products & Services

With service to six continents, combined with industry-leading reliability, Delta strives to get your customers where they want to go on time and with their bags.

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Network Updates

Delta and Virgin Atlantic are ramping up to restart a number of popular summer seasonal routes to the U.S., offering customers a wider choice of exciting destinations over the coming months.

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News

Delta will have a new home in the Big Easy come May 15, when all its operations will begin from Concourse C at the newly built North Terminal , aptly located on the north side of the airfield at Louis Armstrong New Orleans International Airport (MSY).

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Exception Policies

Date(s) of Impacted travel: 25 March 2019
Applicable to tickets issued on or before: 25 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Date(s) of Impacted travel: 24 March 2019 - 25 March 2019
Applicable to tickets issued on or before: 24 March 2019
Affected Area(s) to/from/through the following:
  • All short-haul flights departing from Nice, France (NCE)
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Products & Services

With service in its DNA, Delta-developed tools and technology are empowering employees to meet customers’ needs on a personal level on the ground and in the air.

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Exception Policies

Date(s) of Impacted travel: 22 March 2019
Applicable to tickets issued on or before: 22 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Products & Services

New spring-inspired, chef-curated menus with wines hand-picked by Delta’s Master Sommelier join Delta favourites, along with new snacks and teas.

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Exception Policies

Date(s) of Impacted travel: 18 March 2019
Applicable to tickets issued on or before: 16 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Date(s) of Impacted travel: 19 March 2019
Applicable to tickets issued on or before: 15 March 2019
Affected Area(s) to/from/through the following:
  • All short-haul flights operated by Air France and HOP
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Exception Policies

Date(s) of Impacted travel: 10 March 2019 - 15 March 2019
Applicable to tickets issued on or before: 14 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Products & Services

Delta is giving customers more choice, comfort and luxury than ever before. Customers flying from or via Paris-Charles de Gaulle can now choose from all four branded seat products – Delta One Suites, Delta Premium Select, Delta Comfort+ and Main Cabin – for the first time on board retrofitted 777 aircraft.

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Exception Policies

Date(s) of Impacted travel: 13 March 2019 - 14 March 2019
Applicable to tickets issued on or before: 12 March 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Aspen, CO (ASE)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Brainerd, MN (BRD)
  • Casper, WY (CPR)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Duluth, MN (DLH)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Grand Junction, CO (GJT)
  • Hayden, CO (HDN)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Montrose, CO (MTJ)
  • Rapid City, SD (RAP)
  • Vail, CO (EGE)
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Exception Policies

Date(s) of Impacted travel: 13 March 2019 - 14 March 2019
Applicable to tickets issued on or before: 12 March 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Aspen, CO (ASE)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Brainerd, MN (BRD)
  • Casper, WY (CPR)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Duluth, MN (DLH)
  • Grand Forks, ND (GFK)
  • Grand Junction, CO (GJT)
  • Hayden, CO (HDN)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Montrose, CO (MTJ)
  • Rapid City, SD (RAP)
  • Vail, CO (EGE)
All Exception Policies >

Exception Policies

Date(s) of Impacted travel: 10 March 2019 - 14 March 2019
Applicable to tickets issued on or before: 10 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
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Exception Policies

Date(s) of Impacted travel: 10 March 2019 - 11 March 2019
Applicable to tickets issued on or before: 10 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
All Exception Policies >
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Travel Enhancements

Best in Class: The Airbus A220-100
The next era of air travel started in February 2019, on top domestic business routes on the new A220-100 aircraft, a state-of-the-art narrowbody jet with all the amenities and luxury of a widebody aircraft.
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