Main Cabin Fare to Premium Fare Ticket Exchange Policy   

Delta’s Main Cabin Fare to Premium Fare Ticket Exchange policy allows travel agents to rebook a customer to a more premium product, by reissuing the ticket manually using the generic waiver code and following the change and reissue guidelines listed below. The policy excludes customers who have purchased a Basic Economy fare in Main Cabin.

Below are some examples of how a customer might upgrade to a more premium product.

Original Fare Product

Upgrade to Premium Product

Main Cabin (Excluding Basic Economy fares)

Delta Comfort+™

Delta Premium Select

First Class

Business Class

Delta One™

Delta Comfort +

 N/A

Delta Premium Select

First Class

Business Class

Delta One

Delta Premium Select

N/A

N/A

N/A

N/A

Delta One

 
Change and Reissue Guidelines
  • Applies for tickets issued worldwide using a Delta fare or for AF, KL, AZ, VS, AM, KE, VA fares when combined with other Delta space on 006 ticket stock

  • Applies to wholly unused tickets

  • Valid for domestic and international travel, as shown in the table below, for all published and private fares

  • Applicable to ticketed PNRs only

  • The ticket must be reissued by the original issuing agency

  • Valid only for the identical flight(s) and date(s) as ticketed – no changes permitted to origin/destination, flight(s), date(s) or time(s)

Rebooking from a Main Cabin fare to a Delta Comfort+, Delta Premium Select, First Class, Business, or Delta One Fare

 

For travel within the U.S. 50 or for travel between 50 U.S./Canada and the Caribbean/Mexico/Central America

 

For travel between the 50 U.S./Canada and South America, Pacific, Europe, Middle East, and Africa

Collect the fare difference; no change fee will apply

 

Collect either the fare difference or the Main Cabin fare change fee, whichever is greater


Required Documentation for Ticketing
  • When reissuing the ticket, enter waiver code 5AQ8Y in the ticket designator box (if using a corporate ticket designator, place the waiver code in the tour code box)

  • Failure to include the waiver code above on the ticket in the ticket designator box or the tour code box may result in a debit memo for failing to properly document the ticket

  • The original non-refundable value carries over to the new ticket; note this amount in the endorsement box

Questions

For questions regarding Delta’s Main Cabin Fare to Premium Fare Ticket Exchange policy, contact Delta Sales Support for assistance.

 

12/06/2019

 
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