Real - Time Bag Tracking
Know Where Your Bags Are at Every Time
Watch Chelsea FC stars demonstrate Delta’s innovative bag tracking technology after training at Cobham. Download the Fly Delta app, which allows you to track your bags, so you know where they are at every move. RFID enabled bag tracking, provides real-time updates giving you peace of mind in your hand.
What is Real-Time Bag Tracking?
Delta’s focus on innovation has moved up a gear with the roll out of a new industry-leading service which allows customers to keep track of their checked bags via their mobile phones.
Radio Frequency Identification (RFID) bag tags are added to all checked luggage which are read by RFID scanners at various points along the journey. Customers’ receive push notifications via their phones on the Fly Delta app, giving them real-time updates on their luggage from check-in to the arrivals carousel. Initial results of RFID-tagged items show they are tracked at a 99.9 percent success rate, ensuring proper routing and loading. In addition to live updates, customers can also access a map view of their bag’s journey when travelling in the United States through the app.
Delta’s RFID – Key Facts
- 99.9 percent success rate for tracked bags using Delta’s RFID technology
- $50 million invested by Delta to roll out RFID at 344 airports worldwide
- Heathrow is the largest station in Europe to offer RFID with full RFID functionality being rolled out to other Delta stations in the coming months