Waiver Definitions for Cabin to Cabin, Class to Class and Change Fee for Travel Exception Policy   

The information below provides Travel Agents with additional detailed information for Cabin to Cabin, Class to Class and Change Fee waiver definitions specifically for the current Travel Exception Policies, Coronavirus Situation – All U.S. Domestic Travel – Bulletin 1 and Coronavirus Situation – All International Travel – Bulletin 1

Complete details for both Travel Exception policies, Coronavirus Situation – All U.S. Domestic Travel – Bulletin 1 and Coronavirus Situation – All International Travel – Bulletin 1 are available on the Delta Professional Travel Agency website.


Summary of Cabin to Cabin, Class to Class and Change Fee definitions for Coronavirus Situation- All U.S. Domestic Travel – Bulletin 1
 
Domestic Travel = Travel solely within the U.S. 50

For Cabin to Cabin Travel (Same O&D) – Waiver Code – Q4Y3F

New travel must originate on or before:                            May 31, 2020

New travel must be rebooked no later than:                    May 31, 2020

Ticket must be reissued on or before:                                May 31, 2020

Rebook permitted as indicated below:

If new travel originates March 17, 2020 through May 31, 2020, book in same class if available. If same class is not available, ok to rebook in the next class available up to and including Y class for main cabin fares, or the highest available class for premium fares/cabins, P class for Premium Economy fares, F class for First Class fares and J class for Delta One® fares (cabin to cabin), if necessary.

  • Fare difference and change fee will be waived provided the ticket is reissued on/before May 31, 2020

  • Reissue as an even exchange

  • PNR must be documented with OSI (where required by GDS)

  • The waiver code must be documented on ticket

Please note: If changing cabins, see “Change Fee – Waiver Code” section below.


For Class to Class Travel (Same O&D) – Waiver Code X2R5W

New travel must originate on or before:                             December 31, 2020

New travel must be rebooked no later than:                      December 31, 2020

Ticket must be reissued on or before:                                 December 31, 2020 or the ticket expiration date
                                                                                                     (whichever is sooner)

 Rebook permitted as indicated below:

If new travel originates June 1 2020 through December 31, 2020, rebook permitted in same class of service as originally ticketed. (class to class).

  • If same class of service is available, any fare differences and change fee will be waived provided the ticket is reissued on/before December 31, 2020

    • Reissue as an even exchange

    • PNR must be documented with OSI (where required by GDS)

    • The waiver code must be documented on ticket
       
  • If same class is not available, rebook in new class of service (higher or lower)

    • If new fare is higher, any fare difference must be collected

    • If new fare is lower, issue an MCO/EMD for residual value

    • Change fee will be waived provided ticket is reissued on/before December 31, 2020

    • PNR must be documented with OSI (where required by GDS)

    • The waiver code must be documented on ticket

Please note: For tickets reissued after December 31, 2020, all fare rules and the change fee will apply.


Change Fee – Waiver Code – Z5H8K

Rebook permitted as indicated below:

  • If new travel originates March 17 – May 31, 2020, and the same Cabin is not available, rebook reservation in the new cabin

    • If new fare is higher, any fare difference must be collected

    • If new fare is lower, issue an MCO/EMD for residual value

    • Change fee will be waived provided ticket is reissued on/before December 31, 2020

    • PNR must be documented with OSI (where required by GDS

    • The waiver code must be documented on ticket
       
  • If new travel originates March 17 – December 31, 2020, changes to Origin / Destination are permitted

    • If new fare is higher, any fare difference must be collected

    • If new fare is lower, issue an MCO/EMD for residual value

    • Change fee will be waived provided ticket is reissued on/before December 31, 2020

    • PNR must be documented with OSI (where required by GDS)

    • The waiver code must be documented on ticket
       
  • Future Travel Rebooking – Reissue on/before December 31, 2020

    • For travel after December 31, 2020:

      • If new fare is higher, any fare difference must be collected

      • If new fare is lower, issue an MCO/EMD for residual value

      • Change fee will be waived provided ticket is reissued on/before December 31, 2020

      • PNR must be documented with OSI (where required by GDS)

      • The waiver code must be documented on ticket

Please note: For tickets reissued after December 31, 2020, all fare rules and the change fee will apply.


Summary of Cabin to Cabin, Class to Class and Change Fee definitions for Coronavirus Situation – All International Travel – Bulletin 1

International Travel = All International Travel (not including travel solely within the U.S. 50)

For Cabin to Cabin Travel (Same O&D) – Waiver Code - N9R8H

New travel must originate on or before:                             May 31, 2020

New travel must be rebooked no later than:                      May 31, 2020

Ticket must be reissued on or before:                                  May 31, 2020

Rebook permitted as indicated below:

If new travel originates February 25, 2020 through May 31, 2020, book in same class if available. If same class is not available, ok to rebook in the next class available up to and including Y class for main cabin fares, or the highest available class for premium fares/cabins, P class for Premium Economy fares, F class for First Class fares and J class for Delta One® fares (cabin to cabin), if necessary.

  • Fare differences and change fee will be waived provided the ticket is reissued on/before May 31, 2020

  • Reissue as an even exchange

  • PNR must be documented with OSI (where required by GDS)

  • The waiver code must be documented on ticket

Please note: If changing cabins, see “Change Fee – Waiver Code” section below.


For Class to Class Travel (Same O&D) – Waiver Code B3Z8F

New travel must originate on or before:                             December 31, 2020

New travel must be rebooked no later than:                      December 31, 2020

Ticket must be reissued on or before:                                 December 31, 2020 or the ticket expiration date
                                                                                                   (whichever is sooner)

 Rebook permitted as indicated below:

If new travel originates June 1, 2020 through December 31, 2020, rebook permitted in same class of service as originally ticketed. (class to class).

  • If same class of service is available, any fare differences and change fee will be waived provided the ticket is reissued on/before December 31, 2020

    • Reissue as an even exchange

    • PNR must be documented with OSI (where required by GDS)

    • The waiver code must be documented on ticket
       
  • If same class is not available, rebook in new class of service (higher or lower)

    • If new fare is higher, any fare difference must be collected

    • If new fare is lower, issue an MCO/EMD for residual value

    • Change fee will be waived provided ticket is reissued on/before December 31, 2020

    • PNR must be documented with OSI (where required by GDS)

    • The waiver code must be documented on ticket

Please note: For tickets reissued after December 31, 2020, all fare rules and the change fee will apply.


Change Fee – Waiver Code – K7M6L

Rebook permitted as indicated below:

  • If new travel originates Februrary 25 – May 31, 2020, and the same Cabin is not available, rebook reservation in the new cabin.

    • If new fare is higher, any fare difference must be collected

    • If new fare is lower, issue an MCO/EMD for residual value

    • Change fee will be waived provided ticket is reissued on/before December 31, 2020

    • PNR must be documented with OSI (where required by GDS)
       
    • The waiver code must be documented on ticket
       
  • If new travel originates February 25 – December 31, 2020, changes to Origin / Destination are permitted

    • If new fare is higher, any fare difference must be collected

    • If new fare is lower, issue an MCO/EMD for residual value

    • Change fee will be waived provided ticket is reissued on/before December 31, 2020

    • PNR must be documented with OSI (where required by GDS)
       
    • The waiver code must be documented on ticket
       
  • Future Travel Rebooking – Reissue on/before December 31, 2020

    • For travel after December 31, 2020:

      • If new fare is higher, any fare difference must be collected

      • If new fare is lower, issue an MCO/EMD for residual value

      • Change fee will be waived provided ticket is reissued on/before December 31, 2020

      • PNR must be documented with OSI (where required by GDS)

      • The waiver code must be documented on ticket

Please note: For tickets reissued after December 31, 2020, all fare rules and the change fee will apply.

 
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