News
For the second year in a row, Delta was named the top U.S. airline in the WSJ's Middle Seat Scorecard ranking of the Best and Worst U.S. Airlines.
Exception Policies
| Date(s) of Impacted travel: | January 19, 2019 through January 20, 2019 |
| Applicable to tickets issued on or before: | January 17, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 18, 2019 through January 19, 2019 |
| Applicable to tickets issued on or before: | January 17, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 15, 2019 through January 18, 2019 |
| Applicable to tickets issued on or before: | January 15, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 15, 2019 |
| Applicable to tickets issued on or before: | January 14, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 15, 2019 |
| Applicable to tickets issued on or before: | January 13, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 15, 2019 |
| Applicable to tickets issued on or before: | January 13, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 13, 2019 |
| Applicable to tickets issued on or before: | January 12, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 13, 2019 |
| Applicable to tickets issued on or before: | January 12, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 11, 2019 through January 12, 2019 |
| Applicable to tickets issued on or before: | January 11, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 11, 2019 |
| Applicable to tickets issued on or before: | January 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 10, 2019 |
| Applicable to tickets issued on or before: | January 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 08, 2019 through January 09, 2019 |
| Applicable to tickets issued on or before: | January 07, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 08, 2019 |
| Applicable to tickets issued on or before: | January 06, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 05, 2019 through January 06, 2019 |
| Applicable to tickets issued on or before: | January 05, 2019 |
| Affected Area(s) to/from/through the following: |
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News
The tram system in Detroit Metropolitan Airport's McNamara Terminal is undergoing upgrades to improve reliability, safety and efficiency of the trams. Phase three of the project will begin on Jan. 8, causing both trams to be out of service until early April.
News
Delta remains leader of the pack in operational performance through 2018.
News
The Department of Homeland Security (DHS) has determined that the Manila (MNL) airport does not maintain and carry out effective security measures consistent with international standards.
Exception Policies
| Date(s) of Impacted travel: | December 26, 2018 through December 27, 2018 |
| Applicable to tickets issued on or before: | December 24, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | December 22, 2018 |
| Applicable to tickets issued on or before: | December 22, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | December 21, 2018 |
| Applicable to tickets issued on or before: | December 21, 2018 |
| Affected Area(s) to/from/through the following: |
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Products & Services
Effective December 17, 2018, Delta will begin offering Basic Economy between Atlanta, Georgia (ATL) and Quito, Ecuador; Bogota and Cartagena, Colombia; and San Salvador, El Salvador.
News
Travel Weekly has announced the winners of its 16th annual Readers Choice Awards, and Delta has topped the charts with wins in the Best Domestic, Best International, Best Sales & Service, and Best Overall airline categories. Additionally, Delta Vacations earned Best Tour Operator Packaged Overall and Best Education Program in the Tour Operators category.
Network Updates
Subject to government approval, Mexico City becomes the third new international flight from MSP announced by Delta in 2018.
Exception Policies
| Date(s) of Impacted travel: | December 15, 2018 through December 17, 2018 |
| Applicable to tickets issued on or before: | December 16, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | December 15, 2018 through December 16, 2018 |
| Applicable to tickets issued on or before: | December 15, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | December 14, 2018 |
| Applicable to tickets issued on or before: | December 12, 2018 |
| Affected Area(s) to/from/through the following: |
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News
Zone boarding, an aviation standard for decades, will soon be a thing of the past for Delta customers as the airline makes a global shift to boarding by branded fare purchased.
Exception Policies
| Date(s) of Impacted travel: | December 11, 2018 |
| Applicable to tickets issued on or before: | December 10, 2018 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta is Boston's fastest-growing carrier by daily departures, and has more than doubled domestic daily departures in the last five years.
News
SkyMiles Members can use industry-leading delta.com function to pay for seat upgrades after booking.
Products & Services
Starting Dec. 6, Delta will expand its popular pre-select meal program to include all outbound and inbound Delta One routes, offering pre-select on flights to customers traveling between the U.S. and Europe, Middle East, Africa, Asia and South America. Pre-select is also available on long-haul domestic routes where Delta One is offered.
Exception Policies
| Date(s) of Impacted travel: | December 09, 2018 through December 10, 2018 |
| Applicable to tickets issued on or before: | December 07, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | December 07, 2018 through December 09, 2018 |
| Applicable to tickets issued on or before: | December 06, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | December 08, 2018 |
| Applicable to tickets issued on or before: | December 06, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | November 30, 2018 through December 04, 2018 |
| Applicable to tickets issued on or before: | November 30, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | November 26, 2018 through November 28, 2018 |
| Applicable to tickets issued on or before: | November 26, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | November 25, 2018 through November 26, 2018 |
| Applicable to tickets issued on or before: | November 24, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | November 25, 2018 through November 26, 2018 |
| Applicable to tickets issued on or before: | November 23, 2018 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta will launch new seasonal Saturday service between New York's LaGuardia Airport and Key West, boosting the carrier's seasonal leisure offerings to destinations in Florida and the Caribbean.
News
Delta continues its realignment of premium cabin classes, for travel on/after January 7, 2019.
Exception Policies
| Date(s) of Impacted travel: | November 19, 2018 through November 20, 2018 |
| Applicable to tickets issued on or before: | November 19, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | November 16, 2018 |
| Applicable to tickets issued on or before: | November 15, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | November 15, 2018 |
| Applicable to tickets issued on or before: | November 14, 2018 |
| Affected Area(s) to/from/through the following: |
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News
Delta will switch its Comfort+ product from the Premium Economy shelf to the Economy shelf for all Transatlantic and Transpacific itineraries where Delta is the marketing carrier, effective for bookings made for travel on/after November 14, 2018. Domestic and Latin America markets will continue to display Comfort+ on the Premium Economy shelf.
News
For a record eighth consecutive year, the corporate travel community has ranked Delta No. 1 among U.S. airlines in the annual Business Travel News Airline Survey. Since BTN first began surveying corporate travel professionals in 1998, no other airline has topped the survey for eight consecutive years.
Exception Policies
| Date(s) of Impacted travel: | November 12, 2018 through November 13, 2018 |
| Applicable to tickets issued on or before: | November 12, 2018 |
| Affected Area(s) to/from/through the following: |
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News
Delta continues to realign premium cabin classes as part of its ongoing effort to more consistently and transparently display fare choices, while better aligning with our joint venture partners.
Network Updates
Delta Air Lines is adding another new international route from Boston, with a daily nonstop flight from Boston Logan International Airport to Edinburgh, Scotland, next summer. The route will be the eighth nonstop trans-Atlantic destination from Boston on Delta and its partners during the summer 2019 season.
Exception Policies
| Date(s) of Impacted travel: | October 26, 2018 through October 31, 2018 |
| Applicable to tickets issued on or before: | October 26, 2018 |
| Affected Area(s) to/from/through the following: |
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1Based on Dec. 2018 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on Oct. 2018 statistics for mishandled bags per 1,000 passengers enplaned as provided in the December 2018 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 1/19
