As your business gets back to travel, our new “Prepare for Takeoff” video series provides you with the latest information to ensure you feel safe, connected, and confident throughout the travel journey. Hear from Delta leaders on the topics that matter most to you and your travelers.
Prepare for Takeoff Series
See videos >
A Carbon-Neutral Future Awaits
Learn more >
Delta’s new brand campaign builds on the commitment first announced in March 2020 to be the first carbon-neutral airline globally.
news & updates
Show Only:
Exception Policies
| Date(s) of Impacted travel: | November 29, 2021 through December 12, 2021 |
| Applicable to tickets issued on or before: | November 29, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | November 28, 2021 through December 12, 2021 |
| Applicable to tickets issued on or before: | November 28, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | November 27, 2021 through December 12, 2021 |
| Applicable to tickets issued on or before: | November 27, 2021 |
| Affected Area(s) to/from/through the following: | Johannesburg, South Africa (JNB) |
Read more >
Exception Policies
| Date(s) of Impacted travel: | November 19, 2021 through November 26, 2021 |
| Applicable to tickets issued on or before: | November 22, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | November 20, 2021 |
| Applicable to tickets issued on or before: | November 20, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | November 16, 2021 through November 21, 2021 |
| Applicable to tickets issued on or before: | November 18, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | November 16, 2021 through November 18, 2021 |
| Applicable to tickets issued on or before: | November 15, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
News
The multi-year, value-based distribution agreement leverages the Amadeus Travel Platform, allowing for more flexibility and choice.
read more >
News
Delta will offer the most trans-Atlantic flights from New York-JFK and Boston, as well as the Delta Premium Select experience on every European flight for the first time.
read more >
News
Delta’s best-in-class service and leading approach to health and safety has recently earned recognition by a number of key trade publications.
read more >
Exception Policies
| Date(s) of Impacted travel: | October 25, 2021 through October 26, 2021 |
| Applicable to tickets issued on or before: | October 25, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | October 24, 2021 |
| Applicable to tickets issued on or before: | October 23, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
News
Integrated digital health credential platform Delta FlyReady will enable customer upload of required COVID-19 test/vaccine documents to support international travel beginning Nov. 8.
read more >
Policy Updates
Delta has extended its interim Schedule Change Reaccommodation policy for Domestic (U.S. 50 and Canada) departures through January 31, 2022.
read more >
News
Delta Air Lines requires the issuance of an eTicket for lap infants on domestic itineraries for flights operated by Delta and Delta Connection®.
read more >
Exception Policies
| Date(s) of Impacted travel: | August 06, 2021 through October 31, 2021 |
| Applicable to tickets issued on or before: | September 29, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
News
Reopening of unrestricted travel will boost economy and employment and reunite friends and families
read more >
News
Natasha Yamaoka, Director – Global Distribution & Digital Strategy International & Enterprise Payments, answers some of the top questions from customers who want to know what to expect ahead of upcoming travel to Europe.
read more >
News
Delta’s new brand campaign builds on the commitment first announced in March 2020 to be the first carbon-neutral airline globally.
read more >
Exception Policies
| Date(s) of Impacted travel: | September 14, 2021 through September 15, 2021 |
| Applicable to tickets issued on or before: | September 13, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | September 02, 2021 through September 12, 2021 |
| Applicable to tickets issued on or before: | September 02, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | September 02, 2021 through September 03, 2021 |
| Applicable to tickets issued on or before: | September 02, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
News
For the fifth year in a row, Delta’s SkyMiles program secured the No. 2 spot overall and outperformed all global airlines in U.S. News & World Report’s annual ranking of airline loyalty programs.
read more >
Exception Policies
| Date(s) of Impacted travel: | August 29, 2021 through September 03, 2021 |
| Applicable to tickets issued on or before: | August 30, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | August 06, 2021 through September 30, 2021 |
| Applicable to tickets issued on or before: | August 27, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | August 29, 2021 through August 31, 2021 |
| Applicable to tickets issued on or before: | August 27, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Products & Services
Delta continues to refresh and upgrade its fleet, adding 30 incremental A321neo aircraft to its existing order book with Airbus. This transaction further positions the airline as a leader in the recovery and beyond.
read more >
Exception Policies
| Date(s) of Impacted travel: | August 23, 2021 through August 25, 2021 |
| Applicable to tickets issued on or before: | August 28, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
News
The customer experience and value-based, multi-year content distribution agreement gives Travelport-connected travel buyers simplified access to Delta’s enriched content through the Travelport+ platform.
read more >
Exception Policies
| Date(s) of Impacted travel: | August 22, 2021 through August 23, 2021 |
| Applicable to tickets issued on or before: | August 20, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | August 18, 2021 through August 19, 2021 |
| Applicable to tickets issued on or before: | August 17, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | August 16, 2021 through August 17, 2021 |
| Applicable to tickets issued on or before: | August 15, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | August 16, 2021 |
| Applicable to tickets issued on or before: | August 14, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | August 15, 2021 |
| Applicable to tickets issued on or before: | August 14, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Policy Updates
Delta has extended its interim Schedule Change Reaccommodation policy for Domestic (U.S. 50 and Canada) departures through November 30, 2021. Previously the policy was extended for travel through October 31, 2021.
read more >
Exception Policies
| Date(s) of Impacted travel: | August 14, 2021 through August 15, 2021 |
| Applicable to tickets issued on or before: | August 12, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | August 06, 2021 through August 31, 2021 |
| Applicable to tickets issued on or before: | August 06, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
News
Delta will restart Seattle and Detroit service to London Heathrow in October, in addition to doubling flights from New York-JFK.
read more >
News
Customers with last-minute changes can stand by for an alternate flight for free starting Aug. 4.
read more >
News
Effective immediately, Delta is waiving the 2021 minimum requirements for active accounts to qualify for 2022 SkyBonus program participation ($5,000 USD spend and five unique employee travelers).
read more >
Network Updates
Delta is adding over 1,000 seats to Canada’s biggest markets in September – a 150% increase in capacity.
read more >
Exception Policies
| Date(s) of Impacted travel: | July 23, 2021 through July 25, 2021 |
| Applicable to tickets issued on or before: | July 23, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | April 05, 2021 through July 30, 2021 |
| Applicable to tickets issued on or before: | July 14, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Policy Updates
Effective July 14, 2021, the CDC has instated a temporary suspension for dogs imported from countries that are considered high risk for dog rabies.
read more >
Policy Updates
On July 6, 2021, the U.S. Department of Transportation (“DOT”) issued an order prohibiting the sale of passenger air transportation between the United States and Belarus.
read more >
Exception Policies
| Date(s) of Impacted travel: | July 06, 2021 through July 07, 2021 |
| Applicable to tickets issued on or before: | July 04, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Exception Policies
| Date(s) of Impacted travel: | June 26, 2021 through June 28, 2021 |
| Applicable to tickets issued on or before: | June 28, 2021 |
| Affected Area(s) to/from/through the following: |
|
Read more >
Policy Updates
Delta has extended its interim Schedule Change Reaccommodation policy for Domestic (U.S. 50 and Canada) departures through October 31, 2021. Previously the policy was extended for travel through August 31, 2021.
read more >
News
Delta and Aeromexico will continue to collect the Tourism Tax (UK Tax) for tickets on DL006 and AM139 ticket stock issued on/after July 1, 2021, for travel that originates from the United States to Mexico. As a reminder, this tax is part of the fare auto-price.
read more >
LOAD MORE
Operational Excellence
COMPLETION FACTOR YTD1
FlightStats (Jan - June 2021)
96.6%
United
96.8%
American
ON-TIME PERFORMANCE YTD1
FlightStats (Jan - June 2021)
66.5%
United
70.4%
American
MISHANDLED BAGS
per 1,000 passengers2 (Jan. - July 2021)
4.15
United
8.27
American
1Based on June 2021 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on June 2021 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the June 2021 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 09/21
.png){kind=logo}
