News
As part of Delta’s overarching effort to deliver an exceptional shopping experience for our customers, Delta Comfort+ will be available as a fare on all 4-product aircraft.
Network Updates
Delta will have a new home at the Louis Armstrong New Orleans International Airport come May 15, when all its operations will begin from Concourse C at the newly built North Terminal.
Exception Policies
| Date(s) of Impacted travel: | March 18, 2019 |
| Applicable to tickets issued on or before: | March 16, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 19, 2019 |
| Applicable to tickets issued on or before: | March 15, 2019 |
| Affected Area(s) to/from/through the following: |
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Products & Services
Basic Economy is now available between Mexico and Europe (Europe Point-of-Sale only at this time). The expansion for trans-Atlantic travel comes as partners Air France-KLM, Alitalia and Virgin Atlantic each introduce a similar basic fare product across the Atlantic.
Exception Policies
| Date(s) of Impacted travel: | March 10, 2019 through March 15, 2019 |
| Applicable to tickets issued on or before: | March 14, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 13, 2019 through March 14, 2019 |
| Applicable to tickets issued on or before: | March 12, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 13, 2019 through March 14, 2019 |
| Applicable to tickets issued on or before: | March 12, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 10, 2019 through March 14, 2019 |
| Applicable to tickets issued on or before: | March 10, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 10, 2019 through March 11, 2019 |
| Applicable to tickets issued on or before: | March 10, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 09, 2019 through March 10, 2019 |
| Applicable to tickets issued on or before: | March 07, 2019 |
| Affected Area(s) to/from/through the following: |
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News
Virgin Atlantic, Air France and KLM have today announced their first codeshare agreement – creating new trans-Atlantic travel options to and from North America, and providing more opportunities to earn frequent flyer miles.
Exception Policies
| Date(s) of Impacted travel: | March 03, 2019 through March 04, 2019 |
| Applicable to tickets issued on or before: | March 03, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 02, 2019 through March 04, 2019 |
| Applicable to tickets issued on or before: | March 03, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 03, 2019 through March 04, 2019 |
| Applicable to tickets issued on or before: | March 02, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 02, 2019 |
| Applicable to tickets issued on or before: | March 01, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 23, 2019 through February 24, 2019 |
| Applicable to tickets issued on or before: | February 22, 2019 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta today filed an application with the U.S. Department of Transportation to launch daily daytime service between Tokyo-Haneda airport and Seattle, Detroit, Atlanta, and Portland, Ore., as well as twice-daily service between Haneda and Honolulu.
News
As part of a planned maintenance from 11:00pm ET on Saturday, February 23rd through Sunday, February 24th at 4:00am ET, SkyMiles Members will not be able to log in to delta.com or the Fly Delta app, redeem miles, visit My Trips or check in for a flight through their SkyMiles account, for about five hours.
News
Delta is one of Fast Company's Most Innovative Companies Worldwide for the second consecutive year – the only airline on the who's who of tech disruptors including Apple, Microsoft, Google and Rocket Lab.
Exception Policies
| Date(s) of Impacted travel: | February 20, 2019 |
| Applicable to tickets issued on or before: | February 19, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 11, 2019 through February 22, 2019 |
| Applicable to tickets issued on or before: | February 11, 2019 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Returning nonstop seasonal service begins Dec. 19, 2019, runs during peak holiday travel and biggest Carnival celebration in the world.
News
As part of an ongoing effort to offer international customers a full menu of Delta fare products, we are reintroducing Delta Comfort+ fares for itineraries that originate in the U.K., effective immediately, after suspending them in February of 2018.
News
Delta recently announced an enhancement for changes to the ticketing process, when using Same Day Travel (SDT). Effective immediately, any changes to a ticket when using SDT will result in the ticket being revalidated instead of being reissued by Delta. This allows Travel Agencies to maintain ownership of their tickets, even after making SDT changes.
Exception Policies
| Date(s) of Impacted travel: | February 11, 2019 through February 12, 2019 |
| Applicable to tickets issued on or before: | February 11, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 11, 2019 through February 15, 2019 |
| Applicable to tickets issued on or before: | February 11, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 11, 2019 through February 12, 2019 |
| Applicable to tickets issued on or before: | February 11, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 08, 2019 through February 12, 2019 |
| Applicable to tickets issued on or before: | February 07, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 12, 2019 through February 13, 2019 |
| Applicable to tickets issued on or before: | February 10, 2019 |
| Affected Area(s) to/from/through the following: |
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News
SkyMiles Members can use industry-leading digital function to pay for seat upgrades after booking on much-loved app.
Exception Policies
| Date(s) of Impacted travel: | February 12, 2019 |
| Applicable to tickets issued on or before: | February 10, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 08, 2019 through February 11, 2019 |
| Applicable to tickets issued on or before: | February 07, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 09, 2019 |
| Applicable to tickets issued on or before: | February 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 08, 2019 through February 09, 2019 |
| Applicable to tickets issued on or before: | February 08, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 13, 2019 |
| Applicable to tickets issued on or before: | February 08, 2019 |
| Affected Area(s) to/from/through the following: |
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News
Effective immediately, DL-marketed/VS-operated Economy Delight fares will now price exit the U.S. The original pricing functionality was suspended in July 2018 due to confusion in the market that a customer was purchasing a VS Premium product.
Exception Policies
| Date(s) of Impacted travel: | February 08, 2019 through February 09, 2019 |
| Applicable to tickets issued on or before: | February 07, 2019 |
| Affected Area(s) to/from/through the following: |
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News
New! Enhancements to Agency On-demand Reports now include additional data and calculations on the Performance tab that drive improved operational decisions. Data views include quarterly year-over-year percentages (or equivalent point change) for all values currently provided at the term, branch, and O&D level.
Exception Policies
| Date(s) of Impacted travel: | February 07, 2019 through February 08, 2019 |
| Applicable to tickets issued on or before: | February 05, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 06, 2019 through February 07, 2019 |
| Applicable to tickets issued on or before: | February 05, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 05, 2019 through February 06, 2019 |
| Applicable to tickets issued on or before: | February 05, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 05, 2019 through February 06, 2019 |
| Applicable to tickets issued on or before: | February 04, 2019 |
| Affected Area(s) to/from/through the following: |
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Products & Services
Delta customers travelling in the First Class cabin will soon have the option to choose their meal days in advance through the airline's popular pre-select meal program. This move follows rave reviews from both customers and flight attendants on Delta One routes where pre-select has been initially offered.
Exception Policies
| Date(s) of Impacted travel: | February 03, 2019 |
| Applicable to tickets issued on or before: | February 03, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 03, 2019 through February 04, 2019 |
| Applicable to tickets issued on or before: | February 01, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 02, 2019 |
| Applicable to tickets issued on or before: | February 02, 2019 |
| Affected Area(s) to/from/through the following: |
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News
Customers travelling on select flights between London-Heathrow, Atlanta, and New York-JFK will receive signature treats from each airline including cocktails, Love Heart sweets, warm cookies and Virgin Atlantic Happy Socks.
Policy Updates
As part of an ongoing effort to make Delta Air Lines “the easiest to do business with” for our Travel Agency partners, Delta has expanded “Group Claim” functionality for all U.S. Point-of-Sale Agencies. This change, effective February 1, 2019, will allow U.S. Point-of-Sale Travel Agencies to claim Delta-created group reservations.
Exception Policies
| Date(s) of Impacted travel: | January 31, 2019 through February 01, 2019 |
| Applicable to tickets issued on or before: | January 31, 2019 |
| Affected Area(s) to/from/through the following: |
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1Based on Feb. 2019 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on Nov. 2018 statistics for mishandled bags per 1,000 passengers enplaned as provided in the January 2019 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 3/19
