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Exception Policies
| Date(s) of Impacted travel: | September 24, 2019 |
| Applicable to tickets issued on or before: | September 21, 2019 |
| Affected Area(s) to/from/through the following: |
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News
For the eighth consecutive year, Delta has been named the Most Admired Airline and Overall Most Admired Supplier in The Beat Readers' Choice Awards.
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Exception Policies
| Date(s) of Impacted travel: | September 17, 2019 through September 20, 2019 |
| Applicable to tickets issued on or before: | September 19, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 18, 2019 through September 21, 2019 |
| Applicable to tickets issued on or before: | September 18, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 17, 2019 through September 19, 2019 |
| Applicable to tickets issued on or before: | September 17, 2019 |
| Affected Area(s) to/from/through the following: |
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News
Commitment will fund exploration for the establishment of a sustainable biofuel refinery in Washington State.
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Exception Policies
| Date(s) of Impacted travel: | September 16, 2019 through September 19, 2019 |
| Applicable to tickets issued on or before: | September 16, 2019 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Flights from seven U.S. cities now available to book as Delta becomes largest U.S. carrier to downtown Tokyo’s closest airport.
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Exception Policies
| Date(s) of Impacted travel: | September 09, 2019 through September 26, 2019 |
| Applicable to tickets issued on or before: | September 26, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 09, 2019 through September 10, 2019 |
| Applicable to tickets issued on or before: | September 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 22, 2019 through December 15, 2019 |
| Applicable to tickets issued on or before: | September 06, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 08, 2019 |
| Applicable to tickets issued on or before: | September 06, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 06, 2019 through September 07, 2019 |
| Applicable to tickets issued on or before: | September 04, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 06, 2019 through September 07, 2019 |
| Applicable to tickets issued on or before: | September 04, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 01, 2019 through September 21, 2019 |
| Applicable to tickets issued on or before: | September 03, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 04, 2019 |
| Applicable to tickets issued on or before: | September 02, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 30, 2019 through September 06, 2019 |
| Applicable to tickets issued on or before: | September 02, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 01, 2019 through September 07, 2019 |
| Applicable to tickets issued on or before: | September 01, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 01, 2019 through September 06, 2019 |
| Applicable to tickets issued on or before: | September 01, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 02, 2019 |
| Applicable to tickets issued on or before: | August 31, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 30, 2019 through September 04, 2019 |
| Applicable to tickets issued on or before: | August 30, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 01, 2019 through September 02, 2019 |
| Applicable to tickets issued on or before: | August 30, 2019 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta will offer more flights to top Caribbean destinations beginning this winter, with additional service between four of its U.S. hubs and San Juan, Puerto Rico; Nassau, Bahamas; and Santo Domingo, Dominican Republic.
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Exception Policies
| Date(s) of Impacted travel: | September 01, 2019 through September 04, 2019 |
| Applicable to tickets issued on or before: | August 30, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 01, 2019 through September 04, 2019 |
| Applicable to tickets issued on or before: | August 29, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 01, 2019 through September 04, 2019 |
| Applicable to tickets issued on or before: | August 29, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 28, 2019 |
| Applicable to tickets issued on or before: | August 27, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 30, 2019 through August 31, 2019 |
| Applicable to tickets issued on or before: | August 27, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 26, 2019 through August 27, 2019 |
| Applicable to tickets issued on or before: | August 26, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 26, 2019 through August 29, 2019 |
| Applicable to tickets issued on or before: | August 26, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 21, 2019 through August 22, 2019 |
| Applicable to tickets issued on or before: | August 21, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 21, 2019 |
| Applicable to tickets issued on or before: | August 20, 2019 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta introduces its first daylight trans-Atlantic flight, and airlines join forces at London’s Gatwick Airport for first time.
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Exception Policies
| Date(s) of Impacted travel: | August 14, 2019 through August 15, 2019 |
| Applicable to tickets issued on or before: | August 13, 2019 |
| Affected Area(s) to/from/through the following: |
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News
Information about Delta’s daily operational outlook will now be available to customers with the launch of SkyWatch Daily Outlook – a customer-facing version of Delta’s operational outlook – on delta.com and the Fly Delta app.
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Exception Policies
| Date(s) of Impacted travel: | August 13, 2019 |
| Applicable to tickets issued on or before: | August 12, 2019 |
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Exception Policies
| Date(s) of Impacted travel: | August 10, 2019 |
| Applicable to tickets issued on or before: | August 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Under a final decision announced by the U.S. Department of Transportation today, Delta will become the largest U.S. carrier serving Haneda, with seven daily flights between Haneda and Seattle, Detroit, Atlanta, Honolulu, Minneapolis, Los Angeles and Portland, Ore.
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Exception Policies
| Date(s) of Impacted travel: | August 09, 2019 through August 10, 2019 |
| Applicable to tickets issued on or before: | August 09, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 07, 2019 through August 08, 2019 |
| Applicable to tickets issued on or before: | August 07, 2019 |
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News
For the third year in a row, Delta SkyMiles loyalty program achieved the No. 2 rank among airline award programs by U.S. News & World Report for its Best Travel Rewards Program for 2019-2020.
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News
Delta and its joint venture partners Air France, KLM and Virgin Atlantic will carbon-offset more than 1,800 metric tons of emissions covering more than 15,000 customer flight segments to and from Chicago from Aug. 3 – 10.
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Exception Policies
| Date(s) of Impacted travel: | August 05, 2019 through August 06, 2019 |
| Applicable to tickets issued on or before: | August 02, 2019 |
| Affected Area(s) to/from/through the following: |
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News
One year after becoming the first U.S. global airline to align benefits globally for its corporate customers with Air France and KLM, Delta is further extending better business traveler benefits for these customers when they fly Virgin Atlantic and Aeromexico.
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Exception Policies
| Date(s) of Impacted travel: | July 31, 2019 |
| Applicable to tickets issued on or before: | July 29, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 24, 2019 through July 25, 2019 |
| Applicable to tickets issued on or before: | July 24, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 24, 2019 |
| Applicable to tickets issued on or before: | July 24, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 22, 2019 |
| Applicable to tickets issued on or before: | July 22, 2019 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 26, 2019 through July 27, 2019 |
| Applicable to tickets issued on or before: | July 20, 2019 |
| Affected Area(s) to/from/through the following: |
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operational excellence
COMPLETION FACTOR1
FlightStats (August 2019)
96.5%
United
96.2%
American
ON-TIME PERFORMANCE1
FlightStats (August 2019)
63.2%
United
61.1%
American
MISHANDLED BAGS
per 1,000 passengers2 (June 2019)
8.39
United
10.06
American
1Based on August 2019 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on June 2019 statistics for mishandled bags per 1,000 passengers enplaned as provided in the August 2019 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 9/19
