As your business gets back to travel, our new “Prepare for Takeoff” video series provides you with the latest information to ensure you feel safe, connected, and confident throughout the travel journey. Hear from Delta leaders on the topics that matter most to you and your travelers.
Prepare for Takeoff Series
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Flight to Net Zero
Delta is investing $1 billion through the end of 2030 toward airline carbon neutrality.
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Exception Policies
| Date(s) of Impacted travel: | June 29, 2022 through July 06, 2022 |
| Applicable to tickets issued on or before: | June 29, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | July 01, 2022 through July 04, 2022 |
| Applicable to tickets issued on or before: | June 28, 2022 |
| Affected Area(s) to/from/through the following: |
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News
We've created more flexibility to make it easier than ever for your travelers to book and adjust their reservations on the go.
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Exception Policies
| Date(s) of Impacted travel: | June 27, 2022 |
| Applicable to tickets issued on or before: | June 26, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | May 30, 2022 through July 03, 2022 |
| Applicable to tickets issued on or before: | June 24, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | June 22, 2022 |
| Applicable to tickets issued on or before: | June 21, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | June 20, 2022 through June 26, 2022 |
| Applicable to tickets issued on or before: | June 20, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | June 21, 2022 through June 26, 2022 |
| Applicable to tickets issued on or before: | June 20, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | May 30, 2022 through June 26, 2022 |
| Applicable to tickets issued on or before: | June 09, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | June 20, 2022 |
| Applicable to tickets issued on or before: | June 15, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | June 16, 2022 |
| Applicable to tickets issued on or before: | June 14, 2022 |
| Affected Area(s) to/from/through the following: |
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News
Delta is prepared to welcome international travelers to the United States this summer following the lifting of pre-entry testing requirements by the U.S. government.
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Exception Policies
| Date(s) of Impacted travel: | May 30, 2022 through June 17, 2022 |
| Applicable to tickets issued on or before: | June 10, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | June 08, 2022 through June 09, 2022 |
| Applicable to tickets issued on or before: | June 07, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | June 03, 2022 through June 04, 2022 | |
| Applicable to tickets issued on or before: | June 02, 2022 | |
| Affected Area(s) to/from/through the following: |
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News
In recent months, we’ve made a number of adjustments to minimize disruptions and bounce back faster when challenges occur. And that’s why we’ll be taking additional steps in the coming days and weeks to strategically decrease our flight schedule this summer.
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Exception Policies
| Date(s) of Impacted travel: | May 30, 2022 through June 10, 2022 |
| Applicable to tickets issued on or before: | June 02, 2022 |
| Affected Area(s) to/from/through the following: |
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News
Starting in June, Delta and Air France will partner to offer hourly flights daily departing from New York-JFK to Paris-CDG and Paris-ORY.
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Exception Policies
| Date(s) of Impacted travel: | May 30, 2022 through June 06, 2022 |
| Applicable to tickets issued on or before: | May 30, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | May 25, 2022 through June 01, 2022 |
| Applicable to tickets issued on or before: | June 06, 2022 |
| Affected Area(s) to/from/through the following: | Amsterdam, NL (AMS) |
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Exception Policies
| Date(s) of Impacted travel: | May 26, 2022 through May 28, 2022 | |
| Applicable to tickets issued on or before: | May 25, 2022 | |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | May 23, 2022 through May 24, 2022 |
| Applicable to tickets issued on or before: | May 23, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | May 21, 2022 through May 22, 2022 | |
| Applicable to tickets issued on or before: | May 20, 2022 | |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Delta is making changes to its current Schedule Change Policy to provide additional flexibility for reaccommodating our customers, effective for travel on/after May 13, 2022.
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Exception Policies
| Date(s) of Impacted travel: | May 12, 2022 through May 13, 2022 |
| Applicable to tickets issued on or before: | May 12, 2022 |
| Affected Area(s) to/from/through the following: |
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News
Agencies can rebook and reissue qualifying unused tickets via their GDS through year-end 2023
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Exception Policies
| Date(s) of Impacted travel: | May 07, 2022 |
| Applicable to tickets issued on or before: | May 06, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | May 06, 2022 |
| Applicable to tickets issued on or before: | May 05, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | May 06, 2022 through May 08, 2022 |
| Applicable to tickets issued on or before: | May 03, 2022 |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Delta has extended its interim Schedule Change Reaccommodation policy for Domestic (U.S. 50 and Canada) departures through May 31, 2022. Previously the policy was extended for travel through April 30, 2022.
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Exception Policies
| Date(s) of Impacted travel: | April 30, 2022 through May 01, 2022 |
| Applicable to tickets issued on or before: | April 28, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | April 23, 2022 through April 25, 2022 |
| Applicable to tickets issued on or before: | April 23, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | April 23, 2022 through April 24, 2022 |
| Applicable to tickets issued on or before: | April 22, 2022 |
| Affected Area(s) to/from/through the following: |
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News
Effective May 31, 2022, Travel Agencies using Amadeus will have the ability to issue separate infant eTickets for domestic and international travel.
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Exception Policies
| Date(s) of Impacted travel: | April 23, 2022 |
| Applicable to tickets issued on or before: | April 21, 2022 |
| Affected Area(s) to/from/through the following: | Amsterdam, NL (AMS) |
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News
How digital tools are making travel prep easier for Delta, Air France, KLM, and Virgin Atlantic customers.
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Exception Policies
| Date(s) of Impacted travel: | March 28, 2022 through April 30, 2022 |
| Applicable to tickets issued on or before: | March 28, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 28, 2022 through April 30, 2022 |
| Applicable to tickets issued on or before: | March 28, 2022 |
| Affected Area(s) to/from/through the following: |
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News
Earth Day is the global moment for the world to reflect on how we can all act more responsibly and innovate toward a more sustainable future. At Delta, however, that isn’t something we do on just one day – it’s a mindset that informs every decision we make.
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Exception Policies
| Date(s) of Impacted travel: | March 28, 2022 through April 14, 2022 |
| Applicable to tickets issued on or before: | April 05, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | April 05, 2022 through April 06, 2022 |
| Applicable to tickets issued on or before: | February 28, 2022 |
| Affected Area(s) to/from/through the following: |
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Policy Updates
Delta has extended its interim Schedule Change Reaccommodation policy for Domestic (U.S. 50 and Canada) departures through April 30, 2022. Previously the policy was extended for travel through March 31, 2022.
read more >
Exception Policies
| Date(s) of Impacted travel: | March 28, 2022 through April 06, 2022 |
| Applicable to tickets issued on or before: | March 28, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 20, 2022 |
| Applicable to tickets issued on or before: | March 19, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 19, 2022 |
| Applicable to tickets issued on or before: | March 18, 2022 |
| Affected Area(s) to/from/through the following: |
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News
Delta has been closely engaged with the Port of Seattle on the construction of the International Arrivals Facility at Seattle-Tacoma International Airport.
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News
Enjoy an elevated customer experience from Delta partnerships with leading consumer brands, such as Impossible Foods, Black Sheep Foods, Instacart, Peloton, and Spotify.
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Exception Policies
| Date(s) of Impacted travel: | March 12, 2022 |
| Applicable to tickets issued on or before: | March 10, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 09, 2022 |
| Applicable to tickets issued on or before: | March 08, 2022 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 09, 2022 |
| Applicable to tickets issued on or before: | March 08, 2022 |
| Affected Area(s) to/from/through the following: |
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Operational Excellence
COMPLETION FACTOR YTD1
FlightStats (Jan. - March 2022)
94.6%
United
94.4%
American
ON-TIME PERFORMANCE YTD1
FlightStats (Jan. - March 2022)
65.1%
United
67.7%
American
MISHANDLED BAGS
per 1,000 passengers2 (Jan. 2022)
8.99
United
10.81
American
1Based on March 2022 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on January 2022 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the March 2022 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 4/13/2022
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