News
As Delta prepares for the upcoming construction of the Delta Sky Way at LAX, security screening in Terminal 3 has been relocated to level one. There is no change to the security screening process in Terminal 2.
Products & Services
Delta continues to expand its popular pre-select meal program, giving even more customers the ability to choose their meal days in advance of their flight. The program earned rave reviews in the select markets where it was initially offered and has since expanded to more than 100 markets around the globe.
Exception Policies
| Date(s) of Impacted travel: | September 24, 2018 through September 25, 2018 |
| Applicable to tickets issued on or before: | September 23, 2018 |
| Affected Area(s) to/from/through the following: |
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News
Delta Air Lines, in partnership with U.S. Customs and Border Protection (CBP), Hartsfield-Jackson Atlanta International Airport (ATL) and the Transportation Security Administration (TSA), is launching the first biometric terminal in the United States at Maynard H. Jackson International Terminal (Terminal F) in Atlanta.
Products & Services
Effective September 19, 2018, Delta will begin offering Basic Economy between Atlanta, Georgia (ATL) and Panama City, Panama (PTY).
Products & Services
Effective September 19, 2018, Delta will begin offering Basic Economy between Atlanta, Georgia (ATL) and Panama City, Panama (PTY).
Exception Policies
| Date(s) of Impacted travel: | September 21, 2018 |
| Applicable to tickets issued on or before: | September 20, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 19, 2018 |
| Applicable to tickets issued on or before: | September 18, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 17, 2018 through September 19, 2018 |
| Applicable to tickets issued on or before: | September 16, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 15, 2018 through September 17, 2018 |
| Applicable to tickets issued on or before: | September 14, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 11, 2018 through September 17, 2018 |
| Applicable to tickets issued on or before: | September 12, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 03, 2018 through September 20, 2018 |
| Applicable to tickets issued on or before: | September 12, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 11, 2018 through September 16, 2018 |
| Applicable to tickets issued on or before: | September 11, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 13, 2018 through September 16, 2018 |
| Applicable to tickets issued on or before: | September 11, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 13, 2018 through September 14, 2018 |
| Applicable to tickets issued on or before: | September 11, 2018 |
| Affected Area(s) to/from/through the following: |
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News
A general strike that started today in Costa Rica is expected to continue until the end of the week and may cause traffic delays reaching the San Jose (SJO) and Liberia (LIR) airports. Costa Rican authorities request that customers arrive at least three hours ahead of their scheduled departure time to avoid delays.
Exception Policies
| Date(s) of Impacted travel: | September 13, 2018 through September 16, 2018 |
| Applicable to tickets issued on or before: | September 10, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 11, 2018 through September 12, 2018 |
| Applicable to tickets issued on or before: | September 10, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 03, 2018 through September 15, 2018 |
| Applicable to tickets issued on or before: | September 08, 2018 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta is launching nonstop service from Atlanta to Antigua, Grenada and St. Kitts this winter. Flights are now available for purchase with service starting to Antigua on Nov. 17 and service to Grenada and St. Kitts starting on Dec. 22.
Exception Policies
| Date(s) of Impacted travel: | September 03, 2018 through September 11, 2018 |
| Applicable to tickets issued on or before: | September 05, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 04, 2018 through September 05, 2018 |
| Applicable to tickets issued on or before: | September 03, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 03, 2018 through September 05, 2018 |
| Applicable to tickets issued on or before: | September 02, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | September 03, 2018 through September 05, 2018 |
| Applicable to tickets issued on or before: | September 01, 2018 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Effective for travel on/after September 5, 2018, Delta is suspending its Wednesday service between Atlanta (ATL) and Managua, Nicaragua (MGA). Delta will continue to service MGA on Saturdays only.
Network Updates
Delta is expanding its trans-Atlantic network for summer 2019 with new routes plus additional frequencies. The airline will launch its first nonstop flight from Tampa Bay, Fla., to Amsterdam, Netherlands.
Network Updates
Customers flying out of Boston Logan International Airport have five more ways to relax during winter with seasonal routes to Caribbean destinations now available for sale: Punta Cana, Nassau, Turks and Caicos, Aruba and Montego Bay.
Exception Policies
| Date(s) of Impacted travel: | August 24, 2018 through August 27, 2018 |
| Applicable to tickets issued on or before: | August 24, 2018 |
| Affected Area(s) to/from/through the following: |
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News
A planned work stoppage beginning August 23, 2018, by Panamanian, government-employed veterinarians, responsible for inspecting animals that come into the country, requires that Delta issue an embargo for all animals scheduled to travel to Panama City, Panama (PTY).
Exception Policies
| Date(s) of Impacted travel: | August 23, 2018 through August 26, 2018 |
| Applicable to tickets issued on or before: | August 22, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 23, 2018 through August 24, 2018 |
| Applicable to tickets issued on or before: | August 21, 2018 |
| Affected Area(s) to/from/through the following: |
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News
Delta Air Lines and Incheon International Airport Corporation (IIAC) are partnering to create a leading hub in Northeast Asia. The partnership agreement allows the two parties to exchange information regarding the design of Terminal 2 at the Incheon International Airport (ICN), collaborate on initiatives enhancing customer experience and operational performance, explore deployment of new technologies and jointly market and promote the ICN hub.
Network Updates
Winter is coming and with a new second daily frequency connecting New York’s John F. Kennedy International Airport to Nassau starting this October, Delta customers have more options to discover Caribbean culture and enjoy its warmth. Delta’s recent Caribbean schedule additions, available for sale now, include flights to Kingston, Antigua and Port-Au-Prince.
Exception Policies
| Date(s) of Impacted travel: | August 23, 2018 through August 24, 2018 |
| Applicable to tickets issued on or before: | August 21, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 23, 2018 through August 24, 2018 |
| Applicable to tickets issued on or before: | August 21, 2018 |
| Affected Area(s) to/from/through the following: |
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News
Virgin Atlantic and Delta Air Lines are on track to become the first global airline partnership to achieve Level 3 Certification on the International Air Transport Association’s (IATA) New Distribution Capability (NDC), standard 18.1. Virgin has already achieved Level 3 Certification, and Delta expects to do the same in the next month. This will allow the airlines to facilitate the distribution of industry-leading products that give customers more choice and a richer shopping experience.
Exception Policies
| Date(s) of Impacted travel: | August 17, 2018 |
| Applicable to tickets issued on or before: | August 15, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 12, 2018 through August 14, 2018 |
| Applicable to tickets issued on or before: | August 13, 2018 |
| Affected Area(s) to/from/through the following: |
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News
Delta and its joint venture partner Air France-KLM are launching an industry-first program of aligned benefits for corporate customers to enhance their travel experience, including better seats and priority boarding.
Exception Policies
| Date(s) of Impacted travel: | August 12, 2018 through August 13, 2018 |
| Applicable to tickets issued on or before: | August 10, 2018 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | August 09, 2018 through August 10, 2018 |
| Applicable to tickets issued on or before: | August 09, 2018 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta is adding new nonstop service three times daily between Raleigh-Durham International Airport and Chicago O’Hare International Airport beginning April 1, 2019 with a convenient schedule designed for the business and leisure traveler.
Network Updates
In April 2019, Delta will commence service from Seoul-Incheon to Minneapolis/St. Paul, using the airline’s newly refurbished 777 fleet. Available for sale now, this new flight — in cooperation with Delta’s joint venture partner Korean Air — offers among the best connections between the Midwest and Asia and complements the airline’s existing nonstop service to Seoul from Atlanta, Seattle and Detroit.
Exception Policies
| Date(s) of Impacted travel: | August 08, 2018 through August 09, 2018 |
| Applicable to tickets issued on or before: | August 05, 2018 |
| Affected Area(s) to/from/through the following: |
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News
Progress continues on Delta’s $3.9 billion new terminal at New York’s LaGuardia airport, also known as The Delta Sky Way at LGA, with construction of the new terminal around the existing Terminal C and D picking up pace.
Exception Policies
| Date(s) of Impacted travel: | July 31, 2018 through August 03, 2018 |
| Applicable to tickets issued on or before: | August 01, 2018 |
| Affected Area(s) to/from/through the following: |
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News
Delta SkyMiles was named a Best Travel Rewards Program for 2018-2019 by U.S. News & World Report, securing the No. 2 overall spot for airline reward programs for the second year running.
Exception Policies
| Date(s) of Impacted travel: | July 20, 2018 through August 30, 2018 |
| Applicable to tickets issued on or before: | July 31, 2018 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta will debut year-round service linking Silicon Valley and the Motor City on Nov. 15. This route will provide the only nonstop service between Detroit Wayne County Metropolitan Airport and Norman Y. Mineta San Jose International Airport.
Products & Services
More flights across the Pacific with more Delta One suites and Delta Premium Select seating are coming in 2019, bringing more luxury, comfort and choice to more Delta customers transiting the U.S., Japan and Australia.
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1Based on July 2018 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on June 2018 statistics for mishandled bags per 1,000 passengers enplaned as provided in the August 2018 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 8/18
