News
Delta SkyMiles Medallion Members will enjoy the same loyalty benefits throughout 2021 as they have in 2020.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | April 03, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta is extending flight credits even further, making eligible tickets redeemable through May 31, 2022.
Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | April 03, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Effective March 20, Air France and KLM introduced changes to their refund policy process. The process for GDS refunds is no longer an option and refund requests require a form submission on AgentConnect.biz.
Exception Policies
| Date(s) of Impacted travel: | March 17, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 21, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 17, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 17, 2020 through April 30, 2020 |
| Applicable to tickets issued on or before: | March 17, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 12, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 15, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 15, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 15, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 12, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 15, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 14, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 14, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 14, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Starting Monday, Delta will operate one daily flight between the U.S. and select cities in Europe. Delta will also temporarily suspend service between New York-JFK and Mumbai starting Tuesday, March 17.
News
Delta will operate a nearly full schedule of flights from continental Europe to multiple U.S. gateways through Sunday, March 15, to ensure eligible customers can return to the United States as the airline responds to a new U.S. government travel directive.
Exception Policies
| Date(s) of Impacted travel: | March 12, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 13, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 12, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 12, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta continues to work closely with U.S. authorities this morning following President Trump’s directive on travel between Europe and the United States.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 11, 2020 |
| Affected Area(s) to/from/through the following: |
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News
The U.S. government has announced a 30-day Europe travel ban, excluding the U.K. . Delta will continue to quickly make adjustments to service, as needed, in response to government travel directives.
News
Global Sales Support at Delta strives to serve our Travel Agency Partners as quickly as possible. On peak call volume days, please remember that Delta offers additional self-service waivers available on Delta Professional for qualifying Travel Agencies with a log-in.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 09, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 24, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 09, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through April 30, 2020 |
| Applicable to tickets issued on or before: | March 09, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 06, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 24, 2020 through May 31, 2020 |
| Applicable to tickets issued on or before: | March 06, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta will reduce its weekly flying schedule to Japan through April 30 and suspend summer seasonal service between Seattle and Osaka for 2020 in response to reduced demand due to COVID-19 (coronavirus).
Exception Policies
| Date(s) of Impacted travel: | March 05, 2020 through March 08, 2020 |
| Applicable to tickets issued on or before: | March 03, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through March 31, 2020 |
| Applicable to tickets issued on or before: | March 03, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | March 01, 2020 through March 31, 2020 |
| Applicable to tickets issued on or before: | March 03, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta will waive change fees for all flights booked between March 1-31 to any international destination the airline serves.
News
We have adjusted travel schedules, waived change fees for affected destinations and are working with customers to adjust travel plans, using relationships with other airlines when needed.
News
Delta’s last JFK-MXP flight departs Monday, March 2, and its last MXP-JFK flight on Tuesday, March 3. Services to resume on May 1 and 2, respectively.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through April 30, 2020 |
| Applicable to tickets issued on or before: | March 01, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta and LATAM have reached agreement to launch frequent flyer reciprocity across the carriers’ broad networks and the carriers continue to expand codesharing across more flights throughout the region, adding additional connectivity for customers.
Network Updates
From March 28 through June 16, 2020, Delta’s nonstop service between Atlanta (ATL) and Stuttgart (STR), Germany will be suspended due to runway construction at STR.
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through March 15, 2020 |
| Applicable to tickets issued on or before: | February 27, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through March 15, 2020 |
| Applicable to tickets issued on or before: | February 26, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta is temporarily reducing the number of weekly flights it operates between the U.S. and Seoul-Incheon, South Korea (ICN) due to global health concerns related to Coronavirus (COVID-19).
Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through March 02, 2020 |
| Applicable to tickets issued on or before: | February 25, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 27, 2020 |
| Applicable to tickets issued on or before: | February 25, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | January 24, 2020 through April 30, 2020 |
| Applicable to tickets issued on or before: | February 24, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 25, 2020 through February 26, 2020 |
| Applicable to tickets issued on or before: | February 23, 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | February 24, 2020 |
| Applicable to tickets issued on or before: | February 20, 2020 |
| Affected Area(s) to/from/through the following: |
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News
Effective July 1, Virgin Atlantic will no longer offer complimentary ground transfers as part of their Upper Class services.
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1Based on February 2020 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on December 2019 statistics for mishandled bags per 1,000 passengers enplaned as provided in the February 2020 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 03/20
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