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View an archive of previously issued weather and event travel exception policies.
DL and AM establish a transborder alliance between Mexico and the US.
RDU Sky Club has nearly doubled the seating capacity and added a new food and beverage area.
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Network Updates

Delta will begin to relocate to Terminals 2 and 3 (T2 and T3), as part of its $1.9 billion investment at Los Angeles International Airport (LAX). The massive project will fully relocate Delta’s operations from Terminals 5 and 6 (T5 and T6) to T2 and T3 by 2023.

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Exception Policies

Dates of Impacted Travel: January 23, 2017
Applicable to tickets issued on or before: January 20, 2017
Affected Area(s) to/from/through the following: Newburgh, NY (SWF) Newark, NJ (EWR) New York, NY - Kennedy (JFK) New York, NY - La Guardia (LGA) White Plains, NY (HPN)
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News

Delta is starting the New Year focused on listening to and acting on feedback from our travel partners to deliver the products and services our travelers value most.

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Exception Policies

Dates of Impacted Travel: January 19, 2017 through January 20, 2017
Applicable to tickets issued on or before: January 18, 2017
Affected Area(s) to/from/through the following: Toulouse, France (TLS)
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Exception Policies

Dates of Impacted Travel: January 19, 2017 through January 20, 2017
Applicable to tickets issued on or before: January 18, 2017
Affected Area(s) to/from/through the following: Toulouse, France (TLS)
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Network Updates

Delta is adding seven nonstop destinations from Seattle, making 2017 its fifth consecutive year of growth at its Pacific Northwest hub.

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Exception Policies

Dates of Impacted Travel: January 18, 2017 through January 20, 2017
Applicable to tickets issued on or before: January 16. 2017
Affected Area(s) to/from/through the following: Eugene, OR (EUG) Fresno, CA (FAT) Lewiston, ID (LWS) Medford, OR (MFR) Oakland, CA (OAK) Pasco, WA (PSC) Portland, OR (PDX) Redmond, OR (RDM) Reno, NV (RNO) Sacramento, CA (SMF) San Francisco, CA (SFO) San Jose, CA (SJC) Seattle, WA (SEA) Spokane, WA (GEG) Vancouver BC, Canada (YVR) Victoria BC, Canada (YYJ)
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Exception Policies

Dates of Impacted Travel: January 15, 2017 through January 16, 2017
Applicable to tickets issued on or before: January 15, 2017
Affected Area(s) to/from/through the following: • Alpena, MI (APN) • Cedar Rapids, IA (CID) • Chicago – Midway (MDW) • Chicago - O’Hare, IL (ORD) • Des Moines, IA (DSM) • Detroit, MI (DTW)• Duluth, MN (DLH) • Green Bay, WI (GRB) • Iron Mountain – Kingsford, MI (IMT) • Kansas City, MO (MCI) • La Crosse, WI (LSE) • Lincoln, NE (LNK) • Madison, WI (MSN) • Milwaukee, WI (MKE) • Minneapolis, MN (MSP) • Moline, IL (MLI) • Omaha, NE (OMA) • Pellston, MI (PLN) • Rhinelander, WI (RHI) • Rochester, MN (RST) • Saginaw, MI (MBS) • Sioux Falls, SD (FSD) • St. Louis, MO (STL) • Traverse City, MI (TVC) • Wausau, WI (CWA) • Wichita, KS (ICT)
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Policy Updates

Effective January 10, 2017, Delta will allow an itinerary with all Virgin Atlantic (VS) flight segments to be issued using Delta 006 ticket stock.

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Exception Policies

Dates of Impacted Travel: January 15, 2017 through January 16, 2017
Applicable to tickets issued on or before: January 13, 2017
Affected Area(s) to/from/through the following: • Alpena, MI (APN) • Cedar Rapids, IA (CID) • Chicago – Midway (MDW) • Chicago - O’Hare, IL (ORD) • Des Moines, IA (DSM) • Duluth, MN (DLH) • Green Bay, WI (GRB) • Iron Mountain – Kingsford, MI (IMT) • Kansas City, MO (MCI) • La Crosse, WI (LSE) • Lincoln, NE (LNK) • Madison, WI (MSN) • Milwaukee, WI (MKE) • Minneapolis, MN (MSP) • Moline, IL (MLI) • Omaha, NE (OMA) • Pellston, MI (PLN) • Rhinelander, WI (RHI) • Rochester, MN (RST) • Saginaw, MI (MBS) • Sioux Falls, SD (FSD) • St. Louis, MO (STL) • Traverse City, MI (TVC) • Wausau, WI (CWA) • Wichita, KS (ICT)
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Exception Policies

Dates of Impacted Travel: January 13, 2017
Applicable to tickets issued on or before: January 12, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
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Exception Policies

Dates of Impacted Travel: January 12, 2017
Applicable to tickets issued on or before: January 11, 2017
Affected Area(s) to/from/through the following: London-Heathrow, GB (LHR)
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Exception Policies

Dates of Impacted Travel: January 13, 2017 – January 14, 2017
Applicable to tickets issued on or before: January 11, 2017
Affected Area(s) to/from/through the following: Baltimore, MD (BWI) • Bloomington, IL (BMI) • Charleston, WV (CRW) • Cincinnati, OH (CVG) • Columbus, OH (CMH) • Dayton, OH (DAY) • Indianapolis, IN (IND) • Kansas City, MO (MCI) • Oklahoma City, OK (OKC) • Peoria, IL (PIA) • Philadelphia, PA (PHL) • Springfield, MO (SGF) • St. Louis, MO (STL) • Tulsa, OK (TUL) • Washington Dulles, DC (IAD) • Washington Reagan, DC (DCA) • Wichita, KS (ICT)
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Exception Policies

Dates of Impacted Travel: January 9, 2017 through January 12, 2017
Applicable to tickets issued on or before: January 11, 2017
Affected Area(s) to/from/through the following: Eugene, OR (EUG) • Fresno, CA (FAT) • Medford, OR (MFR) • Oakland, CA (OAK) • Portland, OR (PDX) • Redmond, OR (RDM) • Reno, NV (RNO) • Sacramento, CA (SMF) • San Francisco, CA (SFO) • San Jose, CA (SJC)
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News

For 241 days last year, Delta didn’t cancel a mainline flight anywhere in the world, beating an industry record it set last year by 80 days. More perspective: the 2016 mark doubled the record the airline set in 2014 and tripled the number of cancel-free days it had in 2013.

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Exception Policies

Dates of Impacted Travel: January 11, 2017
Applicable to tickets issued on or before: January 10, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
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Exception Policies

Dates of Impacted Travel: January 9, 2017 through January 11, 2017
Applicable to tickets issued on or before: January 10, 2017
Affected Area(s) to/from/through the following: Pacific Coast region of the United States
All Exception Policies >

News

Normal baggage operations at Terminal 2 at the Fort Lauderdale-Hollywood International Airport resumed Monday afternoon, following the an active shooter incident that occurred Friday. It is one of the final major steps toward operational normalcy and follows a resumption of a full flight schedule at the airport on Sunday.

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Exception Policies

Dates of Impacted Travel: January 9, 2017 through January 10, 2017
Applicable to tickets issued on or before: January 8, 2017
Affected Area(s) to/from/through the following: Eugene, OR (EUG); Fresno, CA (FAT); Medford, OR (MFR); Oakland, CA (OAK); Portland, OR (PDX); Redmond, OR (RDM); Reno, NV (RNO); Sacramento, CA (SMF); San Francisco, CA (SFO); San Jose, CA (SJC)
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News

Delta resumed full flight operations Sunday at Fort Lauderdale-Hollywood International airport (FLL), following the tragic shootings there Friday.

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Exception Policies

Dates of Impacted Travel: January 9, 2017
Applicable to tickets issued on or before: January 8, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
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News

Delta resumed flying in the mid-afternoon Saturday at Ft. Lauderdale-Hollywood International airport (FLL), following the tragic shootings there Friday.

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Exception Policies

Dates of Impacted Travel: January 7, 2017 through January 8, 2017
Applicable to tickets issued on or before: January 7, 2017
Affected Area(s) to/from/through the following: Bangor, ME (BGR) • Boston, MA (BOS) • Hartford, CT (BDL) • Manchester, NH (MHT) • Newburgh, NY (SWF) • New York Kennedy, NY (JFK, John F Kennedy) • New York, NY (LGA, LaGuardia) • Newark, NJ (EWR) • Portland, ME (PWM) • Providence, RI (PVD) • White Plains, NY (HPN)
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Exception Policies

Dates of Impacted Travel: January 7, 2017 through January 8, 2017
Applicable to tickets issued on or before: January 7, 2017
Affected Area(s) to/from/through the following: Eugene, OR (EUG) • Portland, OR (PDX) • Seattle, WA (SEA) • Vancouver, BC, Canada (YVR) • Victoria, BC, Canada (YYJ)
All Exception Policies >

News

Whether you’re a customer ticketed to or from Ft. Lauderdale, or your flight has been affected by the winter storm making its way across the Southeastern U.S., here’s what you need to know if you’re flying with Delta Saturday.

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News

Delta has taken action to minimize the storm’s impact on flights and customers, ahead of a winter storm expected to bring up to four inches of snowfall to the Atlanta Airport. Safety is the airline’s top priority.

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News

Delta expects continued disruption to Fort Lauderdale flying for the rest of the day, following reports of a shooting in the baggage claim area in Terminal 2 where Delta operates. Earlier today, Delta CEO Ed Bastian extended his condolences to the people of Fort Lauderdale and Broward County.

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News

Delta CEO Ed Bastian extends condolences following reports of a shooting at the Fort Lauderdale International Airport in the baggage claim area in Terminal 2, where Delta operates.

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Exception Policies

Dates of Impacted Travel: January 6, 2017 through January 7, 2017
Applicable to tickets issued on or before: January 6, 2017
Affected Area(s) to/from/through the following: Fort Lauderdale, FL (FLL) • Miami, FL (MIA)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: January 7, 2016
Applicable to tickets issued on or before: January 6, 2017
Affected Area(s) to/from/through the following: Amsterdam, Netherlands (AMS)
All Exception Policies >

Policy Updates

Effective January 6, 2017, Delta will begin converting all existing ‘S’ class bookings to ‘H’ class, via a ticket revalidation process, for flights departing January 24, 2017 and beyond.

All Policy Updates >

Exception Policies

Dates of Impacted Travel: January 6, 2017 through January 7, 2017
Applicable to tickets issued on or before: January 4, 2017
Affected Area(s) to/from/through the following: Asheville, NC (AVL) • Atlanta, GA (ATL) • Birmingham, AL (BHM) • Charlotte, NC (CLT) • Chattanooga, TN (CHA) • Columbia, SC (CAE) • Fayetteville, NC (FAY) • Greensboro, NC (GSO) • Greenville Spartanburg, SC (GSP) • Huntsville, AL (HSV) • Jacksonville, NC (OAJ) • Knoxville, TN (TYS) • Nashville, TN (BNA) New Bern, NC (EWN) • Newport News, VA (PHF) • Norfolk, VA (ORF) • Raleigh-Durham, NC (RDU) • Richmond, VA (RIC) • Tri-Cities, TN (TRI) • Wilmington, NC (ILM)
All Exception Policies >

News

Due to forecasted winter weather in Atlanta (ATL), Unaccompanied Minors (UMNR) should not be booked with a connecting flight through ATL from Friday, January 6, 2017 through Saturday, January 7, 2017.

All News >

News

From January 25, 2017, Virgin Atlantic is moving all their operations at London-Gatwick (LGW) from the South to North Terminal. The change will make the customer experience of flying with Virgin Atlantic to and from Gatwick better than ever.

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Exception Policies

Dates of Impacted Travel: January 6, 2017 through January 7, 2017
Applicable to tickets issued on or before: January 4, 2017
Affected Area(s) to/from/through the following: Asheville, NC (AVL) • Atlanta, GA (ATL) • Birmingham, AL (BHM) • Charlotte, NC (CLT) • Chattanooga, TN (CHA) • Columbia, SC (CAE) • Fayetteville, NC (FAY) • Greensboro, NC (GSO) • Greenville Spartanburg, SC (GSP) • Huntsville, AL (HSV) • Jacksonville, NC (OAJ) • Knoxville, TN (TYS) • Nashville, TN (BNA) • New Bern, NC (EWN) • Newport News, VA (PHF) • Norfolk, VA (ORF) • Raleigh-Durham, NC (RDU) • Tri-Cities, TN (TRI) • Wilmington, NC (ILM)
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Exception Policies

Dates of Impacted Travel: January 6, 2017
Applicable to tickets issued on or before: January 4, 2017
Affected Area(s) to/from/through the following: Columbus, MS (GTR) • Dallas/Love Field, TX (DAL) • Dallas/Fort Worth, TX (DFW) • Little Rock, AR (LIT) • Memphis, TN (MEM) • Oklahoma City, OK (OKC)
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Exception Policies

Dates of Impacted Travel: January 4, 2017 through January 5, 2017
Applicable to tickets issued on or before: January 4, 2017
Affected Area(s) to/from/through the following: Aspen, CO (ASE) • Colorado Springs, CO (COS) • Denver, CO (DEN) • Grand Junction, CO (GJT) • Hayden/Steamboat Springs, CO (HDN) • Montrose, CO (MTJ) • Reno, NV (RNO) • Salt Lake City, UT (SLC) • Vail, CO (EGE)
All Exception Policies >

Products & Services

For travel beginning December 22, 2016 and beyond, SkyMiles Members can now earn miles on all Jet Airways flights across the carrier’s entire network.

All Products & Services >

Exception Policies

Dates of Impacted Travel: December 28 - December 30, 2016
Applicable to tickets issued on or before: December 29, 2016
Affected Area(s) to/from/through the following: Amsterdam, The Netherlands
All Exception Policies >

Exception Policies

Dates of Impacted Travel: December 28-29 2016
Applicable to tickets issued on or before: December 28, 2016.
Affected Area(s) to/from/through the following: • Amsterdam, The Netherlands (AMS)
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Exception Policies

Dates of Impacted Travel: December 29 - 30, 2016
Applicable to tickets issued on or before: December 28, 2016
Affected Area(s) to/from/through the following: Akron/Canton, OH (CAK); Albany, NY (ALB); Allenton, PA (ABE); Bangor, ME (BGR); Binghamton, NY (BGM); Buffalo, NY (BUF); Burlington, VT (BTV); Cleveland, OH (CLE); Elmira, NY (ELM); Erie, PA (ERI); Harrisburg, PA (MDT); Ithaca, NY (ITH); Manchester, NH (MHT); Montreal, Canada (YUL); Pittsburgh, PA (PIT); Portland, ME (PWM); Rochester, NY (ROC); Scranton, PA (AVP); State College, PA (SCE); Syracuse, NY (SYR); Toronto, Canada (YYZ)
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Products & Services

Delta is offering a hotline, for customers requesting wheelchair assistance for immediate support prior to, during and after their trip.

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Exception Policies

Dates of Impacted Travel: December 25 – December 28, 2016
Applicable to tickets issued on or before: December 22, 2016
Affected Area(s) to/from/through the following: Aberdeen, SD (ABR); Bismarck, ND (BIS); Fargo, ND (FAR); Grand Forks, ND (GFK); Minot, ND (MOT); Rapid City, SD (RAP); Sioux Falls, SD (FSD); Williston, ND (ISN)
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Exception Policies

Dates of Impacted Travel: December 25 – December 26, 2016
Applicable to tickets issued on or before: December 22, 2016
Affected Area(s) to/from/through the following: Aberdeen, SD (ABR); Bismarck, ND (BIS); Fargo, ND (FAR); Grand Forks, ND (GFK); Minot, ND (MOT); Rapid City, SD (RAP); Sioux Falls, SD (FSD); Williston, ND (ISN)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: December 25-26, 2016
Applicable to tickets issued on or before: December 23, 2016
Affected Area(s) to/from/through the following: Appleton, WI (ATW); Bemidji, MN (BJI); Brainerd, MN (BRD): Duluth, MN (DLH); Green Bay, WI (GRB); Hibbing/Chisholm, MN (HIB); La Crosse, WI (LSE); International Falls, MN (INL); Madison, WI (MSN); Milwaukee, WI (MKE); Minneapolis/St Paul, MN (MSP); Rhinelander, WI (RHI); Rochester, MN (RST); Wausau, WI (CWA); Winnipeg, Canada (YWG)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: December 25, 2016
Applicable to tickets issued on or before: December 23, 2016
Affected Area(s) to/from/through the following: • Appleton, WI (ATW) • Bemidji, MN (BJI) • Brainerd, MN (BRD) • Duluth, MN (DLH) • Green Bay, WI (GRB) • Hibbing/Chisholm, MN (HIB) • La Crosse, WI (LSE) • International Falls, MN (INL) • Madison, WI (MSN) • Milwaukee, WI (MKE) • Minneapolis/St Paul, MN (MSP) • Rhinelander, WI (RHI) • Rochester, MN (RST) • Wausau, WI (CWA)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: December 26, 2016 through December 27, 2016
Applicable to tickets issued on or before: December 23, 2016
Affected Area(s) to/from/through the following: • Manila, Philippines (MNL)
All Exception Policies >

Exception Policies

Dates of Impacted Travel: December 25, 2016
Applicable to tickets issued on or before: December 22, 2016
Affected Area(s) to/from/through the following: Aberdeen, SD (ABR) Bismarck, ND (BIS) Fargo, ND (FAR) Grand Forks, ND (GFK) Minot, ND (MOT) Rapid City, SD (RAP) Sioux Falls, SD (FSD) Williston, ND (ISN)
All Exception Policies >

News

Delta Air Lines and Aeroméxico have accepted the final order issued by the U.S. Department of Transportation granting them antitrust immunity and allowing the airlines to establish a joint cooperation agreement. This historic agreement will establish the largest transborder alliance between Mexico and the United States, expand competition and benefit customers of both airlines.

All News >

News

Travel Weekly readers recently voted Delta Air Lines Best Domestic Airline, Top Airline Overall and Best Sales and Service. The awards recognize Delta’s investment in product, technology and world-class corporate sales initiatives. Delta Vacations received awards for Best Tour Operator, Domestic as well as Overall.

All News >
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