A Helpful Reminder for Unaccompanied Minors Traveling This Summer
In order to provide a safe and dependable experience for children who are traveling alone during the busy summer season, Delta would like to remind travel professionals to review Delta’s Unaccompanied Minor policy (UMNR) before making a reservation for a minor traveling alone. Unaccompanied Minor policy guidelines include, but are not limited to, the age of a child, flight and operating carrier selections, time of day traveling, as well as other requirements.
- Delta only accepts unaccompanied minors on itineraries operated by Delta, Delta Connection, Air France or KLM.
- Delta will only accept or transfer an unaccompanied minor making a connection on another Delta, Delta Connection, Air France or KLM operated flight. Delta will not make any exceptions to this rule for unaccompanied minor travel.
- Delta will not accept an unaccompanied minor on an itinerary that includes Other Airline (OA) flights (exception: Air France or KLM).
- The unaccompanied minor must be identified in the PNR prior to departure. If a passenger’s Secure Flight Passenger Data (SFPD) indicates, by the date of birth, that the traveler is a minor, and the minor is traveling alone, Delta requires additional UMNR information be entered in the PNR.
- A parent or guardian must create a four-digit PIN for all UMNR reservations; the PIN must be provided anytime the customer adds or modifies Drop Off or Pick Up information in an UMNR reservation. The parent or guardian may contact Delta Reservations directly to setup the PIN.
- Delta’s dedicated Unaccompanied Minor phone number, 800-325-8847 (valid in The U.S./Canada/Guam/Puerto Rico/U.S. Virgin Islands) or all other locations, may be used by travel agents who need assistance in entering UMNR information or for customers who have questions or need assistance regarding Delta’s UMNR program.