New Interline Revalidation Program – Delta and Virgin Atlantic
Effective November 13, 2019, a new interline revalidation program was activated between Delta (DL) and Virgin Atlantic (VS). This new process applies to revalidation transactions that occurred on/after November 13.
What does this mean?
- For DL 006 tickets that include segments operated by VS; if VS revalidates the VS-operated coupon in their system, the revalidation message will be sent to DL and the VS coupon on the DL 006 ticket will be updated to match the revalidation data sent from VS.
- For VS 932 tickets that include segments operated by DL; if DL revalidates the DL-operated coupon in our system, the revalidation message will be sent to VS and the DL coupon on the VS 932 ticket will be updated to match the revalidation data sent from DL.
Prior to this change, if a revalidation occurred, e.g. schedule changes, irregular operations, etc., the ticket would not have been updated in the validating carrier’s system. Since the itinerary and ticket did not match, the travel agency was forced to reissue the ticket. The new interline revalidation program will update the master ticket record in the validating carrier’s system, ensuring that the travel agency-issued ticket will now match the itinerary for the impacted coupon(s), resulting in no reissue required. Travel agents can easily verify the update by displaying the Electronic Ticket Record (ETR) to make sure it matches the itinerary in the PNR.
Air France and KLM are targeted for activation for the interline revalidation program in early 2020.