Evolving The Global Safety Standard

Delta and our partner airlines across the globe remain committed to the health and safety of our customers and employees.

 

FLYING WITH A DELTA PARTNER

 

Nothing is more important to Delta and our partner airlines across the globe than the health and safety of our customers and employees. We continue to work closely to align and evolve our flexible booking policies and safety measures for every step of the travel process, so that our customers can feel confident about reserving a trip and about their well-being when traveling with us. 

Just as Delta has introduced measures with a focus on providing booking flexibility, transforming the industry standard of aircraft cleanliness and providing timely information, our partners have also introduced measures to ensure that customers enjoy a hassle-free, seamless and safe experience from start to finish, with regular updates posted on their websites as service returns.

 

Flexibility

When booking with Delta, customers have greater flexibility when traveling on our partners.  Each airline has detailed information about this on their website, as well as any flight schedule changes or route updates. 

 

Cleaning

All of our partners have complemented existing high standards of maintenance and cleaning procedures by introducing additional measures to ensure hygienic conditions on board.  Below you will find are some of the things the airlines are doing to ensure your travelers safety throughout their journey. 

 

Information

Each partner airline is regularly updating their website with the latest information. Visit our partner airlines websites for the latest information linked in the resource box.

For upcoming travel plans, we're committed to providing the information travelers need to be prepared, safe and secure upon arrival. Please see Delta's travel requirements information updated regularly.

 

OUR SHARED COMMITMENT

A message from Steve Sear, International and EVP Global Sales
 
OUR SHARED STANDARDS

BOOK WITH CONFIDENCE

All partners have introduced measures to provide greater booking flexibility so customers can make changes when their travel plans change.

  

CREATING SAFER ENVIRONMENTS

All partners have added layers of protection by installing plexiglass and/or using PPE and have made modifications to onboard meal offerings to reduce customer touchpoints. 

  

SANITATION MEASURES

All partners have strict hygiene measures in place with thorough cleaning of all contact surfaces and supply hand sanitizer to travelers.

SAFETY EXPECTATIONS

All partners are sharing measures pre-flight to increase traveler confidence in a safe flight experience and share updates on websites and mobile apps.

  

AIRCRAFT CLEANING

All partners have HEPA filters onboard and disinfect cabins with electrostatic spraying or enhanced cleaning procedures. Aircrafts are cleaned using high-grade disinfectants. 

  

TEMPERATURE CHECKS

All partners, based on specific country requirements, are rolling out temperature check procedures as an additional safety screening method.

FACE COVERINGS

All partners, currently flying international routes, require customers and employees to wear masks on board and encourage wear in the airport.

  

WELLBEING AIDS

All partners are conducting announcements in the gate area and during the flight for added traveler guidance on space and as always employees can help answer questions.

  

HEALTH DECLARATIONS

All partners are following government guidelines on passenger completion of health declarations, where required. Implementation varies by country.

*Information above applicable to strategic alliance partners (Aeromexico, Air France, China Eastern, KLM, Korean Air, LATAM, WestJet, Virgin Atlantic, and Virgin Australia). Partner policies vary and are subject to change, see each partner airline website for detailed information.

 

Experience Safer Travel
 
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