Beijing Daxing International Airport (PKX)

Delta Air Lines will move from the Beijing Capital International Airport (PEK) to the Beijing Daxing International Airport (PKX) in March 2020. Delta’s relocation is in partnership with China Eastern Airlines, also moving services to Daxing Airport, which will ensure smooth and convenient connections for customers from both airlines. Delta’s nonstop service to Beijing will feature its leading suite of onboard products including Delta One Suites, and provide an industry leading on-the-ground customer experiences at the new state-of-the-art airport facility.

China Eastern is expected to publish a full schedule of Beijing-Daxing services for Summer 2020 in the first quarter of 2020 at which time Delta will provide additional instructions on reaccommodation.

Please scroll down for important information resources on this page:

Important Schedule Change and Reaccommodation Information for Agency Partners
Corporate Traveler Messaging Options for Travel Manager

Below are links to Information Resources to external resourses:

Move Highlights:

Delta’s nonstop daily services between Detroit and Seattle and Beijing will move to the new Daxing International Airport
Customers will have access to over 30 cities across China through codeshare flights with China Eastern
China Eastern’s new international and domestic VIP lounges at Daxing Airport will be open to Delta One customers and SkyMiles® Diamond, Platinum or Gold Medallion members
Detroit- Beijing daily flights are now served by the airline’s flagship long-haul aircraft, the Airbus A350
Seattle- Beijing daily flights will be serviced by the new Airbus A330-900neo aircraft, starting Spring 2020
Improved departure and arrival times
More convenient baggage delivery
Faster security check, customs, and boarding/arrival procedures

Daxing International Airport Highlights:

One of the world's largest, the airport covers a terminal area of 700,000 square meters
Expected to handle 72 million passenger trips a year by 2025
Situated around 50 kilometers to the south of the Beijing city center
Accessible via the new subway Daxing Airport Express, a high-speed rail and an intercity rail

Connecting Flights:

For passengers connecting in Beijing to our partner airlines China Eastern and China Southern, Delta is not asking them to transfer between Beijing Daxing International Airport (PKX) and Beijing Capital International Airport (PEK).

Our partner airlines will eventually move most of their connecting flights to the new Beijing Daxing International Airport (PKX), where Delta will begin operations on March 29, 2020. However, traveler itineraries may still indicate a short inter-airport connection transfer from Beijing Capital International Airport (PEK) to PKX until China Eastern and China Southern load their final PKX schedules into the system. Once those schedules are loaded into the system, itineraries will be updated to reflect a same airport transfer at PKX.

In case there are any itinerary changes, Delta Reservations will contact travelers via telephone to book them onto a new connecting flight from PKX or process a refund.

Connecting to the City:

Travel between Beijing Daxing International Airport and Beijing’s city center is fast and convenient

From Beijing City Center (46km)
From Beijing Capital International Airport (67km)
From Langfang City Center (26km)
From Tianjin (81km)

With 4 transport options available

Daxing Airport Taxi
Daxing Airport Shuttle Bus
Beijing-Xiong’an Intercity Railway (upcoming)
New Airport Metro Line

The fastest way to reach the city center is via the New Airport Metro Line, which will get travelers to Caoqiao Station in only 19 minutes. Caoqiao Station is conveniently located in the south third ring road of Beijing, a stone’s throw away from the city center. The line will eventually extend to Liza Business District Station.

Reaccommodation Instructions:

Important Schedule Change and Reaccommodation Information for Agency Partners (Downloadable)

Delta (DL) will run a schedule change on December 14, 2019, to replace flights scheduled to/from Capital Airport (PEK) to the new Daxing International Airport (PKX).

For Customers Traveling to/from Beijing Only

Once the schedule change occurs, Travel Agency PNRs will receive a UN message to cancel the flight into/out of PEK and a new flight segment will be added into/out of PKX.

Travel Agencies will be required to:

Accept the new flight segment(s) into/out of PKX
Document the PNR with the Required Documentation for Reissue
Reissue the ticket as an even exchange using the new airport code PKX
Contact customers to advise of the airport change from PEK to PKX

Customers who wish to travel to the PEK airport rather than the PKX airport in Beijing will need to be rebooked with a connection through an alternate city. Travel Agencies will need to contact Global Sales Support or Delta Reservations for assistance with the connecting itinerary.

Required Documentation for Reissue

Document the PNR with the following OSI message:
- OSI DL REISSUE DUE TO DL SKED CHG
Enter the following documentation in the endorsement box denoting the affected flight number and the date of flight.
- Example: SKD CHG DL1234 25JAN20XX

If all requirements are followed as listed above, no waiver code is needed

For Customers Traveling Beyond Beijing

Our partner airlines China Eastern (MU), China Southern (CZ) and Shanghai Air (FM) will eventually move most of their connecting flights from the Capital Airport (PEK) to the new Daxing International Airport (PKX), in Beijing. Until the partner airline schedules for PXX airport are loaded, customers’ itineraries may indicate a short inter-airport connection transfer from Beijing Capital Airport (PEK) to Beijing Daxing International Airport (PKX).

Once the partner airline schedule changes occur, the partner airline flights are expected to operate out of Daxing International Airport (PKX) at a similar time as scheduled out of the Capital Airport (PEK) but will not include the new PKX airport code until the schedule change for PKX occurs in 1Q2020. Once those schedules are loaded into the system, customers itineraries will be updated to reflect a same airport transfer at PKX.

Example Itineraries

1. Original schedule for customer into Capital Airport (PEK) connecting to Guangzhou (CAN) airport:

DL1189 Y 20FEB DTWPEK HK1 222P – 500P

DL6788 Y 21FEB PEKCAN HK1 730P – 1055P

2. New itinerary after the Delta schedule change in December 2019:

DL1189 Y 20FEB DTWPKX HK1 222P – 500P

DL6788 Y 21FEB PEKCAN HK1 730P – 1055P

3. New itinerary after China Eastern schedule change expected in 1Q2020

DL1189 Y 20FEB DTWPKX HK1 222P – 500P

DL6788 Y 21FEB PKXCAN HK1 730P – 1055P

Beyond PKX Reaccommodation Options:

Delta is offering the following options for reaccommodations for customers traveling on connecting flights beyond Beijing (PKX):

Option #1 - Wait to confirm reaccommodations beyond PKX, until the partner airline schedule change for PKX is in effect. This is expected to occur sometime 1Q2020. Once the new schedules are loaded:

Accept the new flight segment(s) into/out of PKX
Accept the new partner airline flight segments
If the partner airline flight segment is not acceptable to the customer, use the schedule change guidelines in effect for the partner airline to rebook a new flight segment that is acceptable to the customer.
Reissue the ticket as an even exchange using the new airport code PKX.
Document the PNR using the Required Documentation for Reissue information below.
Contact customers to advise of the airport change from PEK to PKX and any beyond PKX flight changes.

Option #2 - Use an alternate routing through a city that is applicable on the routing of the fare rule for the original fare purchased on the original ticket.

Rebook any DL space and connections on Other Airlines (OA) through alternate cities in the correct class of service required for the original fare, based on the fare rule
If the correct class of service is not available, Travel Agencies must contact Global Sales Support or Delta Reservations for assistance.
Reissued as an even exchange using the new routing
Document the PNR using the Required Documentation for Reissue information below.
Contact customers to advise of the new itinerary changes.

Required Documentation for Reissue:

Document the PNR with the following OSI message:
- OSI DL REISSUE DUE TO DL SKED CHG
Enter the following documentation in the endorsement box denoting the affected flight number and the date of flight.
- Example: SKD CHG DL1234 25JAN20XX

If all requirements are followed as listed above, no waiver code is needed

Option #3 – Contact Global Sales Support or Delta Reservations for reaccommodation where:

The class of service booked and ticketed on the original ticket is not available
or
For connections through a city that is not available on the routing of the original fare purchased, or
For connections through Shanghai, Pudong (PVG) or Seoul, Incheon (ICN) airports

Option #4 - Request a refund for the unused ticket and document the PNR with the following:

Required Documentation for Refund:

Document the PNR with the following OSI entry:
OSI DL REFUNDED PER UNACCEPTABLE SKED CHG/ DATE (impacted flight date)

Use normal ARC or BSP procedures to process the refund.

Questions

For any additional questions, travel agents may contact Global Sales Support or Delta Reservations for assistance.

Corporate Travel Messaing Options (Downloadable)

As of Dec. 14, 2019, Delta has loaded the new PKX operations schedule into GDSs which reflect the airport move while our partner airlines China Eastern and China Southern must wait for Chinese government approval to load the same schedule changes into GDSs.

Due to this delay in China Eastern and China Southern schedule change, Delta passengers connecting in Beijing prior to March 29, 2020, may have itineraries that indicate a short inter-airport connection transfer from PKX to PEK. Please note: This information is unintentionally misleading. Delta is not asking travelers to transfer between those two airports.

For travelers whose itineraries reflect this PKX to PEK transfer in Beijing, for travel between Dec. 9, 2019 and March 26, 2020, please note that they will be transferring at PEK.

Once our partner airline schedules are loaded into the system, your travelers’ itineraries will be automatically updated to reflect a transfer in Beijing only at PKX. If your travelers would prefer not to wait for the China Eastern and China Southern schedule change to occur, Delta has other re-accommodation options available to get them to their destination. If this is the case, your travelers can call Delta Reservations or your TMC to access their rebooking options.

If you would like to message to your travelers who may be booking travel which connects in Beijing between Dec. 14, 2019 and March 26, 2020 we have created OBT messaging options which address potential bookers concerns.

OBT Messaging Options:

Option #1:

Banners:

Traveler Update for Connecting Passengers

§ Download leaderboard banner

§ Download medium rectangle banner

PKX Airport Move Awareness for Travelers Terminating Travel at PKX

§ Download leaderboard banner

§ Download medium rectangle banner

Please note: Banners should be programmed to drive to the PKX Move Traveler Information page on delta.com at this URL https://delta.com/global/en/airports/asia/beijing-daxing-overview

Option #2:

In-line OBT messaging (i.e., text only messaging): Please use the below messaging as inline OBT messaging for connecting passengers:

TRAVELER UPDATE: BEIJING DAXING AIRPORT (PKX)

Delta will be relocating from PEK with its partner China Eastern. Your itinerary may indicate a short inter-airport connection transfer from Beijing Capital International Airport (PEK) to PKX until China Eastern loads their final PKX schedule into the system. Once their schedule is loaded into the system, your itinerary will be updated to reflect a same airport transfer at PKX. You will not be required to transfer between PKX and Beijing Capital International Airport (PEK).

OBT Messaging Instructions:

To assist in programing your OBT please click here to access instructions on placing the PKX messaging. If you have any questions, please contact your Delta Sales Account executive.

Additional PKX Corporate Traveler communication options:

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