Trusted Traveler Programs   

The Department of Homeland Security (DHS) offers several Trusted Traveler programs, which expedite traveler screening through TSA security checkpoints. 

 These programs include:

  • TSA Pre✓® Application Program
  •  Global Entry
  • Service Members or DoD Civilians

For a comparison of program benefits, see Trusted Traveler Programs Comparison Chart.

TSA Pre✓ saves you time and stress. With your membership, you can speed through security and don’t need to remove your:

  • Light jackets
  • Shoes
  • Belts
  • Laptops
  • 3-1-1 Liquids

TSA uses unpredictable security measures, both seen and unseen, throughout the airport. All travelers will be screened, and no individual is guaranteed expedited screening.

How it works:
  • Once approved for a Trusted Traveler program, members receive a TSA Pre✓ number - also known as a Known Traveler Number (KTN). Customers may save their KTN in agency, airline frequent flyer, or Defense Travel System profiles or enter the KTN into the Known Traveler field when making a reservation. Agencies provide the KTN in the SSRDOCO.

  • The KTN membership number enables the Transportation Security Administration (TSA) Secure Flight System to verify that you are eligible to participate in TSA Pre✓

  • Travelers cannot present their TSA approval letter, CBP Trusted Traveler card, or CAC (military common access card) at the security lane for expedited screening; the TSA Pre✓ selection is embedded in the traveler’s boarding pass.

    • Service members or DoD Federal Civilians may enter their DoD Number (from the back of CAC) as a Known Number. They can supply their Known Number to a travel agent just like a Global Entry member.

    • DoD federal civilian employees must opt-in to TSA Pre✓® by visiting the milConnect website. After selecting the “My Profile” and the “CIV” menu tab when logged into the website, users will be guided through the opt-in process for TSA Pre✓. Civilian employees need to opt-in only once. Members of the U.S. Armed Forces do not need to opt-in.
  • Participating airlines print a TSA Pre✓ indicator (such as TSAPRECHK, TSA PRE, or TSA Pre✓) on boarding passes to help you recognize when you are eligible for TSA Pre✓ on your flight.
TSA Pre✓

TSA Pre✓ selection is under the control of Transportation Security Administration (TSA); airlines do not grant passenger access to TSA Pre✓ expedited screening. 

  • The TSA Pre✓ Application Program is offered by the TSA.

  • This option is recommended for customers desiring the benefits of TSA Pre✓ and who travel primarily domestically.

  • Eligibility is available to U.S. citizens, dual citizens and lawful permanent residents.

  • Enrollment requires completion of an online application, a background check, in-person visit to an enrollment center and a fee.

  • For more information, see  TSA Pre✓ Application Program

  • TSA contact information:

    • Application phone contact: 855-347-8371

    • Customer service: 866-289-9673

    • Twitter: @AskTSA

    • Facebook:

TSA Participating Airlines and Airports

 View a list of TSA Participating Airlines and Airports.

Global Entry, NEXUS and SENTRI: Trusted Traveler

  • Global Entry, NEXUS and SENTRI are offered by U.S. Customs and Border Protection (CBP).

  • These programs are recommended for customers who travel internationally as well as domestically. They offer expedited customs clearance upon arrival in the U.S. and include TSA Pre✓ expedited screening.

  • Customers are required to have a passport.

  • Enrollment requires completing an online application, a background check, in-person visit to an enrollment center and a fee.

  • For more information, see CBP Trusted Traveler Programs.

  • Effective October 1, 2017, the U.S. Customs and Border Protection launched its newest cloud based website, the Trusted Traveler Programs (TTP) System, which replaced the Global Online Enrollment System (GOES). The migration to the new TTP website will not impact your membership or current applications for Global Entry, SENTRI, and NEXUS.

  • Enrollment on Arrival is a program operated by U.S. Customs and Border Protection (CBP) to allow Global Entry applicants who are conditionally approved to complete their interviews upon arrival into the United States.

  • Contact information:

  • Get Help On-line

Possible Trusted Traveler Non-Selection Scenarios

Customers who are part of a Trusted Traveler program may inquire why they were not selected for modified screening. Some potential reasons for non-selection are listed below. Additional information can be found on the PreCheck web page or the  TSA Pre✓ website.

Common Reasons a Customer is not Selected for Modified Screening 

Reason for Non-Selection

Suggestions for Future Travel




The correct Known Traveler number (e.g., TSA Pre✓, Global Entry, NEXUS or SENTRI) may not have been provided in the Known Traveler Number (KTN) field for an individual reservation.

  • See PreCheck sample form for assistance with locating the PASS ID (Known Traveler Number) on the customer's Global Entry card.

  • Customers must update their Secure Flight Passenger Data (SFPD) and Known Traveler Number on in  My Delta; My Profile as well as in any travel agency profiles.

  • Customer on in My Delta;  View My Profile; and Basic Info. In the field: TSA Pre√™/KNOWN TRAVELER/REDRESS field and select: ENTER INFO or SAVED. When data not previously saved; must click on Edit.




Customer's Secure Flight Passenger Data (SFPD) may not match exactly the full name and date of birth provided to CBP on the Global Entry application or TSA on the TSA Pre✓ application.

  • Customer's Secure Flight Passenger Data (SFPD) must match exactly the information provided to CBP or TSA.

  • Customers must update their SFPD information on in  My Delta; My Profile as well as in any travel agency profiles.

  • Customers can contact their travel agency to ensure accurate SFPD information is stored in their travel agency Profile.



FAQs: Trusted Traveler

Q: Can foreign citizens participate in TSA Pre✓?

A: Foreign citizens must meet specific citizenship/residency requirements. CBP has entered into arrangements with partner countries to facilitate travel. Additional information regarding these arrangements are available on the CBP website.

Q: Does the name on a customer's airline reservation have to match the name on their application?

A: Yes. The Secure Flight name submitted in a customer's airline reservation must be an exact match to the name they provided on their application. If they use a frequent flyer account or online travel profile, they must ensure their name is properly saved.

Q: A customer's personal information has changed. How can they update their information so they can continue to receive TSA Pre✓?

A: Members of the TSA Pre✓ Application Program can call 855-347-8371 weekdays, between 8 a.m. and 10 p.m. ET, for assistance with a service or to make changes to their name, address, or other information contained in their records. They may also submit an inquiry online for general inquiries only.

Members of Global Entry, NEXUS or SENTRI can visit the online information center.

Phone contact for NEXUS: (866) 639-8726.

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