Delta's Response to Directive on U.S.-Europe Travel   

Delta continues to work closely with U.S. authorities this morning following President Trump’s directive on travel between Europe and the United States.

Under the directive, foreign nationals with 14-day prior travel within any of the 26 Schengen-area countries will not be eligible to enter the United States. U.S. citizens and Legal Permanent Residents and certain of their family members (and other limited exceptions) will be allowed to enter the U.S. through one of 11 CDC-approved airports:*

·       Atlanta (ATL)

-       Boston (BOS)

·       Dallas-Fort Worth (DFW)

·       Detroit (DTW)

·       Newark (EWR)

·       Honolulu (HNL)

·       New York-JFK (JFK)

·       Los Angeles (LAX)

-       Miami (MIA)

·       Chicago-O’Hare (ORD)

·       Seattle (SEA)

·       San Francisco (SFO)

·       Washington-Dulles (IAD)

 

As a result, the following flights will operate today, Thursday, will return Friday, and then will be temporarily suspended.

·      Cincinnati-Paris

·      Indianapolis-Paris

·      Orlando-Amsterdam

·      Portland-Amsterdam

·      Raleigh/Durham-Paris

·      Salt Lake City-Amsterdam

·      Salt Lake City-Paris

·      Salt Lake City-London Heathrow

 

Delta continues to evaluate additional schedule adjustments based on customer demand. More details will be shared as soon as possible.

Delta is also capping fares for travel to Europe.

The U.S. State Department also issued updated guidance Wednesday recommending that Americans “Reconsider Travel Abroad” due to COVID-19. 

Delta has waived change fees for customers traveling to, from or through Europe and the U.K. through May 31. Details are available on delta.com.

Delta will continue to take care of customers who may be affected by these travel restrictions. The safety and health of our customers and employees is always our highest priority.

Comprehensive information on Delta's response to the COVID-19 virus is available here.

As a reminder, on days with peak call volume, Delta offers additional self-service waivers available on Delta Professional for qualifying Travel Agencies with a log-in. For Travel Agencies that do not have a log-in, Delta offers self-service waivers such as Cancel Fare and Fare Increase, Main Cabin Fares to Premium Fare Ticket Exchanges, Minor Name Corrections and Duplicate Tickets on the Policy Library tab.

In addition, the complete list of our published Travel Exception Policies related to Coronavirus (COVID-19) are available by selecting the “View All” link in the “Exception Policies” image on the Homepage, or by selecting the “News” tab to find the applicable “Travel Exception Policy” link in the “Exception Policies” section. 

 
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