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FEATURED

View an archive of previously issued weather and event travel exception policies.
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Exception Policies
Dates of Impacted Travel: July 3, 2015, through July 4, 2015
Applicable to tickets issued on or before: July 1, 2015
Affected Area(s) to/from/through the following: Guam, Guam (GUM), Saipan, Mariana Islands (SPN)
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Policy Updates

Effective June 30, 2015, to comply with the European Union (EU) Regulation 1/2005 and to ensure the best possible experience for customers traveling with pets, Delta will no longer accept live animals for transport on its Boeing 757 (B-757) aircraft to or from Europe.

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News

Beginning June 30, 2015, Delta is the launch partner with Sabre on enabling branded fares; broadening the availability of Delta’s new travel experiences to Sabre subscribers.

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Exception Policies
Dates of Impacted Travel: June 26, 2015 through July 12, 2015
Applicable to tickets issued on or before: June 26, 2015
Affected Area(s) to/from/through the following: Tunis, Tunisia (TUN)
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Exception Policies
Dates of Impacted Travel: June 13, 2015, through July 11, 2015
Applicable to tickets issued on or before: June 26, 2015
Affected Area(s) to/from/through the following: Rome, Italy (FCO)
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Exception Policies
Dates of Impacted Travel: June 24, 2015, through June 26, 2015
Applicable to tickets issued on or before: June 25, 2015
Affected Area(s) to/from/through the following: Biarritz, France (BIQ), Bordeaux, France (BOD), Lyon, France (LYS), Marseille, France (MRS), Montpellier, France (MPL), Nantes, France (NTE), Nice, France (NCE), Paris, France—Charles de Gaulle (CDG), Paris, France—Orly (ORY), Strasbourg, France (SXB), Toulouse, France (TLS)
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Exception Policies
Dates of Impacted Travel: June 24, 2015 through June 25, 2015
Applicable to tickets issued on or before: June 24, 2015
Affected Area(s) to/from/through the following: Biarritz, France (BIQ); Bordeaux, France (BOD); Lyon, France (LYS); Marseille, France (MRS); Montpellier, France (MPL); Nantes, France (NTE); Nice, France (NCE); Paris, France—Charles de Gaulle (CDG); Paris, France—Orly (ORY); Strasbourg, France (SXB); Toulouse, France (TLS)
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Exception Policies
Dates of Impacted Travel: June 13, 2015, through June 26, 2015
Applicable to tickets issued on or before: June 24, 2015
Affected Area(s) to/from/through the following: Rome, Italy (FCO)
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Exception Policies
Dates of Impacted Travel: June 21, 2015
Applicable to tickets issued on or before: June 19, 2015
Affected Area(s) to/from/through the following: Connecticut, District of Columbia, Indiana, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia
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Network Updates

Starting in November, Delta will expand cross-country service from New York-JFK with an additional LAX frequency and upgraded service between New York-JFK and San Francisco.

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Exception Policies
Dates of Impacted Travel: June 13, 2015 through June 24, 2015
Applicable to tickets issued on or before: June 18, 2015
Affected Area(s) to/from/through the following: Rome, Italy (FCO)
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Exception Policies
Dates of Impacted Travel: June 16, 2015 through June 17, 2015
Applicable to tickets issued on or before: June 16, 2015
Affected Area(s) to/from/through the following: Austin, TX (AUS); Houston, TX – George Bush Intercontinental Airport (IAH); Houston, TX – Hobby Airport (HOU); San Antonio, TX (SAT)
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Exception Policies
Dates of Impacted Travel: June 13, 2015, through June 19, 2015
Applicable to tickets issued on or before: June 15, 2015
Affected Area(s) to/from/through the following: Rome, Italy (FCO)
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Exception Policies
Dates of Impacted Travel: June 13, 2015, through June 16, 2015
Applicable to tickets issued on or before: June 22, 2015
Affected Area(s) to/from/through the following: Rome, Italy (FCO)
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Products & Services

All Delta One™ and Virgin Atlantic Upper Class passengers receive complimentary access to the Upper Class Wing at London-Heathrow Terminal 3.

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Exception Policies
Dates of Impacted Travel: June 12, 2015 through June 15, 2015
Applicable to tickets issued on or before: June 11, 2015
Affected Area(s) to/from/through the following: Rome, Italy (FCO)
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Network Updates

Delta will enter into an aircraft acquisition deal with The Boeing Co. for 20 Embraer E190 aircraft and 40 additional new 737-900ERs upon ratification of a tentative agreement covering more than 12,000 Delta pilots.

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News

Effective June 11, 2015, and until further notice, Alitalia has relocated check-in operations to Terminal 1 at Rome Fiumicino Airport.

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Network Updates

Delta Air Lines unveils the completion of a three-year terminal-wide refurbishment, including the airline's first private check-in lounge, Delta ONE at LAX.

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Policy Updates

Effective June 5, 2015, Delta will no longer collect a second checked bag fee for Main Cabin travel between Amman, Jordan (AMM) and the United States, Canada and Mexico.

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Exception Policies
Dates of Impacted Travel: June 6 through June 8, 2015
Applicable to tickets issued on or before: June 5, 2015
Affected Area(s) to/from/through the following: Cabo San Lucas, Mexico (SJD)
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Exception Policies
Dates of Impacted Travel: May 29, 2015 through May 31, 2015
Applicable to tickets issued on or before: May 29, 2015
Affected Area(s) to/from/through the following: Houston, Texas - George Bush Intercontinental (IAH) / Hobby Airport (HOU)X
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News

Delta's new experiences - Delta One™, First Class, Delta Comfort+™, Main Cabin and Basic Economy - are now available through the convenient Travelport Smartpoint desktop application.

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Policy Updates

Effective May 27, 2015 for travel on or after August 15, 2015, Delta will no longer collect a first checked bag fee for Main Cabin travel between Kingston, Jamaica (KIN) and the United States, Canada, Mexico, Central America, or the Caribbean.

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Exception Policies
Dates of Impacted Travel: May 26, 2015
Applicable to tickets issued on or before: May 26, 2015
Affected Area(s) to/from/through the following: Houston, Texas - George Bush Intercontinental (IAH) / Hobby Airport (HOU)
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Policy Updates

Alitalia offers a reminder of their mandatory infant seat rule.

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Exception Policies

Alitalia has issued a reprotection policy due to the Alitalia Crew ANPAC strike which has been confirmed for Monday, May 25, 2015.

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Exception Policies
Dates of Impacted Travel: Between January 12, 2016 and February 28, 2016
Applicable to tickets issued on or before: May 20, 2015
Affected Area(s) to/from/through the following: AZ Flight 650 and AZ Flight 651 Between Rome and Toronto
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Exception Policies
Dates of Impacted Travel: May 19, 2015
Applicable to tickets issued on or before: May 19, 2015
Affected Area(s) to/from/through the following: London City, United Kingdom (LCY)
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News

To assist Amtrak customers ticketed for travel between May 15, 2015 and May 19, 2015, Delta will be honoring Amtrak tickets for use on Delta and or Delta Connection operated flights. For assistance with booking Delta flights as noted above, please contact Delta Sales Support or Delta Reservations.

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