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View an archive of previously issued weather and event travel exception policies.
Delta and Virgin Atlantic will offer two new routes across the pond.
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Exception Policies
Dates of Impacted Travel: August 29, 2015, through August 30, 2015
Applicable to tickets issued on or before: August 28, 2015
Affected Area(s) to/from/through the following: Freeport, Bahamas (FPO), Georgetown, Bahamas (GGT), Nassau, Bahamas (NAS), Port Au Prince, Haiti (PAP), Providenciales, Turks and Caicos (PLS), Punta Cana, Dominican Republic (PUJ) Santiago, Dominican Republic (STI), Santo Domingo, Dominican Republic (SDQ)
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News

This Friday, August 28, from 12-1 p.m. ET, Delta will be co-hosting TravelSkills' Weekly Chat with travel experts Chris McGinnis and Johnny Jet.

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Exception Policies
Dates of Impacted Travel: August 29, 2015 through August 30, 2015
Applicable to tickets issued on or before: August 27, 2015
Affected Area(s) to/from/through the following: Freeport, Bahamas (FPO), Georgetown, Bahamas (GGT), Nassau, Bahamas (NAS), Providenciales, Turks and Caicos (PLS), Punta Cana, Dominican Republic (PUJ), Santiago, Dominican Republic (STI)
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Policy Updates

Effective for tickets issued on or after August 26, 2015, Delta has amended the overweight checked bag fee for travel to, from and within Latin America and to, from and within Asia.

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Network Updates

Delta Air Lines and Virgin Atlantic Airways will offer customers two new routes across the pond with the introduction of Delta's nonstop service from Salt Lake City to London Heathrow and New York-JFK to Edinburgh, Scotland, beginning in May 2016.

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Exception Policies
Dates of Impacted Travel: August 26, 2015 through August 28, 2015
Applicable to tickets issued on or before: August 25, 2015
Affected Area(s) to/from/through the following: San Juan, PR (SJU), st. Maarten, SX (SXM), St. Thomas, VI (STT)
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Exception Policies
Dates of Impacted Travel: August 24, 2015 through August 26, 2015
Applicable to tickets issued on or before: August 31, 2015
Affected Area(s) to/from/through the following: Port-au-Prince, HT (PAP); Punta Cana, DR (PUJ); San Juan, PR (SJU); Santiago, DR (STI); Santo Domingo, DR (SDQ); St. Maarten, SX (SXM); St. Thomas, VI (STT)
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News

At the midpoint of each year, I like to connect with you to reinforce the advances Delta continues to make in investing in your business and how we remain focused as we continue to build our business around the needs of yours.

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News

At Delta, we understand that today’s currency is time, so we’re focused on making sure our customers are able to keep their commitments by delivering reliable operations and on-time performance.

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News

At Delta, we are focused on listening and delivering the products and services that you and your travelers value most.

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Exception Policies
Dates of Impacted Travel: August 15, 2015 through August 16, 2015
Applicable to tickets issued on or before: August 15, 2015
Affected Area(s) to/from/through the following: Guam (GUM)
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Exception Policies
Dates of Impacted Travel: August 15, 2015 through August 17, 2015
Applicable to tickets issued on or before: August 14, 2015
Affected Area(s) to/from/through the following: Saipan, Mariana Islands (SPN)
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Products & Services

Delta is adding additional requirements to further enhance the security for Unaccompanied Minor (UMNR) travel. Beginning August 14, 2015, parents or guardians making reservations for these young travelers will be asked set up a security Personal Identification Number (PIN) for each UMNR reservation, regardless of the destination. In addition, they will be required to provide an emergency contact for the minor.

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News

Per Brazilian legislation, Brazilian citizens under the age of 18 and traveling without both parents are required to present additional documentation in order to depart Brazil.

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News

Delta issued a statement regarding changes to acceptance policies for big game animal trophies.

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Exception Policies
Dates of Impacted Travel: August 7, 2015 through August 8, 2015
Applicable to tickets issued on or before: August 4, 2015
Affected Area(s) to/from/through the following: Taipei, Taiwan (TPE)
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Exception Policies
Dates of Impacted Travel: August 6, 2015, through August 8, 2015
Applicable to tickets issued on or before: August 4, 2015
Affected Area(s) to/from/through the following: Saipan, Mariana Islands (SPN)
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Exception Policies
Dates of Impacted Travel: August 3, 2015 through August 5, 2015
Applicable to tickets issued on or before: August 3, 2015
Affected Area(s) to/from/through the following: Saipan, Mariana Islands (SPN)
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News

China Eastern Airlines and Delta Air Lines signed an agreement to expand their partnership and better connect Delta's global network with China Eastern, one of the leading airlines in China.

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Exception Policies
Dates of Impacted Travel: July 26, 2015
Applicable to tickets issued on or before: July 26, 2015
Affected Area(s) to/from/through the following: Amsterdam, the Netherlands (AMS)
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Exception Policies
Dates of Impacted Travel: July 25, 2015
Applicable to tickets issued on or before: July 24, 2015
Affected Area(s) to/from/through the following: Amsterdam, the Netherlands (AMS)
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Exception Policies
Dates of Impacted Travel: July 24, 2015, through July 25, 2015
Applicable to tickets issued on or before: July 24, 2015
Affected Area(s) to/from/through the following: New York, NY – LaGuardia (LGA), New York, NY – Kennedy (JFK), Newark, NJ (EWR), Newburgh, NY (SWF)., White Plains, NY (HPN)
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News

Delta Air Lines is pleased to announce, beginning July 23, 2015, Delta Comfort+ is available for sale by travel agency partners in the U.S. and Canada who use the Amadeus GDS.

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Policy Updates

Delta is offering travel partners a reminder to review several Delta policies to assist customers during the busy summer travel season.

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Policy Updates

Effective for tickets issued on or after July 15, 2015, customers who are ticketed in the First Class cabin and traveling within the United States, between the U.S. and Canada or traveling between the U.S. or Canada and the U.S. Virgin Islands or Puerto Rico, will now receive two complimentary checked bags weighing up to 70 lbs. each.

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Exception Policies
Dates of Impacted Travel: July 16, 2015 through July 17, 2015
Applicable to tickets issued on or before: July 14, 2015
Affected Area(s) to/from/through the following: Fukuoka, Japan (FUK), Osaka Kansai, Japan (KIX), Nagoya, Japan (NGO)
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Products & Services

Delta is updating the SkyMiles program by introducing new earning and redemption changes.

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Exception Policies
Dates of Impacted Travel: July 10, 2015 through July 11, 2015
Applicable to tickets issued on or before: July 10, 2015
Affected Area(s) to/from/through the following: Shanghai, China (PVG)
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Exception Policies
Dates of Impacted Travel: July 10, 2015 through July 23, 2015
Applicable to tickets issued on or before: July 10, 2015
Affected Area(s) to/from/through the following: Tunis, Tunisia (TUN)
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Exception Policies
Dates of Impacted Travel: July 9, 2015 through July 10, 2015
Applicable to tickets issued on or before: July 8, 2015
Affected Area(s) to/from/through the following: Saipan, Mariana Islands (SPN)
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