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View an archive of previously issued weather and event travel exception policies.
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Exception Policies
Dates of Impacted Travel: March 31, 2015
Applicable to tickets issued on or before: April 3, 2015
Affected Area(s) to/from/through the following: Argentina
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Exception Policies
Dates of Impacted Travel: March 29, 2015 through April 1, 2015
Applicable to tickets issued on or before: April 7, 2015
Affected Area(s) to/from/through the following: Amsterdam, the Netherlands (AMS)
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Exception Policies

Delta experienced some technical issues between approximately 1:00 p.m. and 3:30 p.m. EDT on Friday, March 27, 2015, which may have affected the ability for travel agencies to issue tickets via some GDSs with respect to certain reservations made on either March 26, 2015 or March 27, 2015.

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Network Updates

Starting March 29, 2015, Delta-operated flights from London Heathrow to Atlanta and Seattle will operate from Terminal 4 (rather than Terminal 3), joining Delta flights to Detroit, Minneapolis-St. Paul and Philadelphia. Delta-operated flights to New York-JFK, Newark, Boston and Los Angeles will continue to operate from Terminal 3 with Virgin Atlantic.

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Exception Policies
Dates of Impacted Travel: March 27, 2015
Applicable to tickets issued on or before: March 31, 2015
Affected Area(s) to/from/through the following: Amsterdam, the Netherlands (AMS)
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Network Updates

Delta and Virgin Atlantic are celebrating a significant expansion of their trans-Atlantic partnership with the introduction of six new daily services.

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News

KLM Royal Dutch Airlines announced that the new Edmonton-Amsterdam route has been delayed and the inaugural flight is now planned for May 19th.

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Exception Policies
Dates of Impacted Travel: March 20, 2015
Applicable to tickets issued on or before: March 18, 2015
Affected Area(s) to/from/through the following: Allentown, PA (ABE), Baltimore, MD (BWI), Harrisburg, PA (MDT), Philadelphia, PA (PHL), Scranton, PA (AVP), Washington, DC – Dulles (IAD), Washington, DCA – Reagan National (DCA)
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Exception Policies
Dates of Impacted Travel: March 19, 2015 through March 20, 2015
Applicable to tickets issued on or before: March 18, 2015
Affected Area(s) to/from/through the following: Italy
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Exception Policies
Dates of Impacted Travel: March 20, 2015
Applicable to tickets issued on or before: March 18, 2015
Affected Area(s) to/from/through the following: New York, NY—Kennedy (JFK), New York, NY—LaGuardia (LGA), Newark, NJ (EWR), Newburgh, NY (SWF), White Plains, NY (HPN)
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Products & Services

Delta is updating the SkyMiles program with several changes to improve the program as members earn status and redeem miles for Award tickets.

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Network Updates

Effective March 9, 2015, Shuttle flights between Boston and New York-LGA will depart Boston from Gates A7 and A8.

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Exception Policies
Dates of Impacted Travel: March 6, 2015
Applicable to tickets issued on or before: March 5, 2015
Affected Area(s) to/from/through the following: Baltimore, MD (BWI), New York, NY – Kennedy (JFK), New York, NY – LaGuardia (LGA), Newark, NJ (EWR), Washington, DC – Dulles (IAD), Washington, DC—Reagan National (DCA), Newburgh, NY (SWF), White Plains, NY (HPN)
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Network Updates

Virgin Atlantic will add a second daily service between San Francisco and London-Heathrow, beginning October 24, 2015.

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Network Updates

Delta has revised the schedules for its flights between Accra’s Kotoka International Airport and New York’s John F. Kennedy International Airport to offer customers improved flight connections to destinations across the United States, Latin America and the Caribbean.

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Network Updates

Delta will boost travel options for customers between Italy and New York’s John F. Kennedy International Airport next month, by restarting services to the Big Apple from Rome’s Leonardo da Vinci-Fiumicino and Venice’s Marco Polo airports.

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Products & Services

Delta will upgrade the in-flight Wi-Fi service its customers experience with updated broadband speeds and expanded coverage. The upgrades will extend Wi-Fi access beyond the shores of North America for customers traveling between the U. S. and Latin America or the Caribbean.

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News

Delta employees, including volunteers of the Delta Care Team in and en route to New York, are assisting passengers of Delta flight 1086. Aircraft maintenance technicians, investigators and other Delta specialists also will arrive in New York shortly to assist with the investigation.

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News

Delta Air Lines Flight 1086, a MD-88 en route from Atlanta to New York-LGA, exited Runway 13 during landing. The incident occurred at approximately 11 a.m. local time Thursday.

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News

Delta Air Lines flight 1086, an MD-88 from Atlanta to New York-LaGuardia, exited Runway 13 Thursday morning during landing.

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News

Effective March 4, 2015, the Venezuelan Government now requires that all U.S. citizens planning travel to Venezuela must possess a visa.

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Exception Policies
Dates of Impacted Travel: March 4, 2015 through March 5, 2015
Applicable to tickets issued on or before: March 4, 2015
Affected Area(s) to/from/through the following: Alexandria, LA (AEX), Asheville, NC (AVL), Charleston, WV (CRW), Chattanooga, TN (CHA), Columbus, MS (GTR), Dallas-Ft Worth, TX (DFW), Dallas-Love Field, TX (DAL), Fayetteville, AR (XNA), Fort Smith, AR (FSM), Huntsville, AL (HSV), Greensboro, NC (GSO), Jackson, MS (JAN), Knoxville, TN (TYS), Lexington, KY (LEX), Little Rock, AR (LIT), Louisville, KY (SDF), Memphis, TN (MEM), Monroe, LA (MLU), Nashville, TN (BNA), Oklahoma City, OK (OKC), Raleigh-Durham, NC (RDU), Shreveport, LA (SHV), Springfield, MO (SGF),Tri-City, TN (TRI), Tulsa, OK (TUL)
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Exception Policies
Dates of Impacted Travel: March 5, 2015
Applicable to tickets issued on or before: March 4, 2015
Affected Area(s) to/from/through the following: Connecticut, District of Columbia, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia
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Policy Updates

Effective March 3, 2015, Delta will revise its Unaccompanied Minor fee from $100 USD/CAD/EUR each way to $150 USD/CAD/EUR each way (CAD/EUR currency is used when departing Canada and Europe, respectively). This fee applies to both Domestic and International travel (nonstop and/or connecting). These changes apply to all tickets purchased on or after March 3, 2015.

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Exception Policies
Dates of Impacted Travel: March 3, 2015 through March 4, 2015
Applicable to tickets issued on or before: March 2, 2015
Affected Area(s) to/from/through the following: Connecticut, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Nebraska, New Hampshire. New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia
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Exception Policies
Dates of Impacted Travel: March 1, 2015
Applicable to tickets issued on or before: March 5, 2015
Affected Area(s) to/from/through the following: Akron, OH (CAK), Allentown, PA (ABE), Baltimore, MD (BWI), Boston, MA (BOS), Cincinnati, OH (CVG), Cleveland, OH (CLE), Columbus, OH (CMH) Dayton, OH (DAY) Erie, PA (ERI), Fort Wayne, IN (IND), Harrisburg, PA (MDT), Hartford, CT (BDL), Indianapolis, IN (IND), Manchester, NH (MHT), Newark, NJ (EWR), Newburgh, NY (SWF), New York City, NY (JFK), New York City, NY (LGA), Philadelphia, PA (PHL), Pittsburgh, PA (PIT), Providence, RI (PVD), Scranton, PA (AVP), Washington, D.C. (DCA), Washington, D.C. (IAD), White Plains, NY (HPN)
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News

Starting March 1, 2015, travelers will benefit from a renewed suite of Delta experiences that represent billions of dollars of investment and further elevate the customer experience through differentiated service offerings.

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Exception Policies
Dates of Impacted Travel: March 1, 2015
Applicable to tickets issued on or before: March 5, 2015
Affected Area(s) to/from/through the following: Akron-Canton, OH (CAK), Cincinnati, OH (CVG), Cleveland, OH (CLE), Columbus, OH (CMH), Dayton, OH (DAY), Evansville, IN (EVV), Fort Wayne, IN (FWA), Indianapolis, IN (IND), Pittsburgh, PA (PIT), Springfield, MO (SGF), St. Louis, MO (STL)
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Exception Policies
Dates of Impacted Travel: February 25, 2015 through February 26, 2015
Applicable to tickets issued on or before: February 24, 2015
Affected Area(s) to/from/through the following: Asheville, NC (AVL), Atlanta, GA (ATL), Birmingham, AL (BHM), Charleston, WV (CRW), Charlotte, NC (CLT), Charlottesville, VA (CHO), Chattanooga, TN (CHA), Golden Triangle, MS (GTR), Greensboro, NC (GSO), Greenville/Spartanburg, SC (GSP), Huntsville, AL (HSV), Knoxville, TN (TYS), Memphis, TN (MEM), Nashville, TN (BNA), Newport News, VA (PHF), Norfolk, VA (ORF), Raleigh/Durham, NC (RDU), Richmond, VA (RIC), Roanoke, VA (ROA), Tri City, TN (TRI)
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Exception Policies
Dates of Impacted Travel: February 21, 2015 through February 22, 2015
Applicable to tickets issued on or before: February 20, 2015
Affected Area(s) to/from/through the following: Albany, NY (ALB), Allentown, PA (ABE), Baltimore, MD (BWI), Bangor, ME (BGR), Boston, MA (BOS), Charleston, WV (CRW), Charlottesville, VA (CHO), Cincinnati, OH (CVG), Columbus, OH (CMH), Dayton, OH (DAY), Fort Wayne, IN (FWA), Harrisburg, PA (MDT), Indianapolis, IN (IND), Lexington, VA (LEX), Manchester, NH (MHT), Newark, NJ (EWR), Newburgh, NY (SWF), New York City, NY (JFK), New York City, NY (LGA), Philadelphia, PA (PHL), Pittsburgh, PA (PIT), Portland, ME (PWM), Richmond, VA (RIC), Roanoke, VA (ROA), Rochester, NY (ROC), Scranton, PA (AVP), Syracuse, NY (SYR), Washington, DC (DCA), Washington, DC (IAD), White Plains, NY (HPN)
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