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Exception Policies

Italy Industrial Action - Bulletin 1
Date(s) of Impacted travel: 21 May 2019
Applicable to tickets issued on or before: 20 May 2019
Affected Area(s) to/from/through the following:
  • Bologna, Italy (BLQ)
  • Catania, Italy (CTA)
  • Florence, Italy (FLR)
  • Genoa, Italy (GOA)
  • Milan - Linate, Italy (LIN)
  • Milan - Malpensa, Italy (MXP)
  • Naples, Italy (NAP)
  • Rome, Italy (FCO)
  • Turin, Italy (TRN)
  • Venice, Italy (VCE)
Read more >

Exception Policies

Buenos Aires Industrial Action - Bulletin 1
Date(s) of Impacted travel: 29 April 2019 through 30 April 2019
Applicable to tickets issued on or before: 26 April 2019
Affected Area(s) to/from/through the following:
  • Buenos Aires, Argentina (EZE)
Read more >

Exception Policies

New York City Area Weather - Bulletin 1
Date(s) of Impacted travel: 26 April 2019
Applicable to tickets issued on or before: 25 April 2019
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Jet Airways Operational Disruption - Bulletin 2
Date(s) of Impacted travel: 16 April 2019 through 30 November 2019
Applicable to tickets issued on or before: 17 April 2019
Affected Area(s) to/from/through the following:
  • Bengaluru, India (BLR)
  • Chennai, India (MAA)
  • Delhi, India (DEL)
  • Mumbai, India (BOM)
Read more >

Exception Policies

Jet Airways Operational Disruption - Bulletin 1
Date(s) of Impacted travel: 16 April 2019 through 30 April 2019
Applicable to tickets issued on or before: 16 April 2019
Affected Area(s) to/from/through the following:
  • Bengaluru, India (BLR)
  • Chennai, India (MAA)
  • Delhi, India (DEL)
  • Mumbai, India (BOM)
Read more >

Exception Policies

Northeast Weather - Bulletin 1
Date(s) of Impacted travel: 19 April 2019
Applicable to tickets issued on or before: 17 April 2019
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Philadelphia, PA (PHL)
  • Washington DC - Dulles (IAD)
  • Washington DC - Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Upper Midwest Winter Weather - Bulletin 2
Date(s) of Impacted travel: 10 April 2019 through 11 April 2019
Applicable to tickets issued on or before: 09 April 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Appleton, WI (ATW)
  • Brainerd, MN (BRD)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • Iron Mountain, MI (IMT)
  • Marquette, MI (MQT)
  • Minneapolis, MN (MSP)
  • Rapid City, SD (RAP)
  • Rhinelander, WI (RHI)
  • Sioux Falls, SD (FSD)
  • Wausau, WI (CWA)
Read more >

Exception Policies

Colorado Winter Weather - Bulletin 1
Date(s) of Impacted travel: 10 April 2019 through 11 April 2019
Applicable to tickets issued on or before: 09 April 2019
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Grand Junction, CO (GJT)
Read more >

Exception Policies

Upper Midwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: 10 April 2019 through 11 April 2019
Applicable to tickets issued on or before: 09 April 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Appleton, WI (ATW)
  • Brainerd, MN (BRD)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • Iron Mountain, MI (IMT)
  • Marquette, MI (MQT)
  • Minneapolis, MN (MSP)
  • Rhinelander, WI (RHI)
  • Sioux Falls, SD (FSD)
  • Wausau, WI (CWA)
Read more >

News

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News

Korean Air Passenger Service System Outage on March 27

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Exception Policies

Amsterdam Winds - Bulletin 1
Date(s) of Impacted travel: 25 March 2019
Applicable to tickets issued on or before: 25 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Nice Airport Operations - Bulletin 1
Date(s) of Impacted travel: 24 March 2019 through 25 March 2019
Applicable to tickets issued on or before: 24 March 2019
Affected Area(s) to/from/through the following:
  • All short-haul flights departing from Nice, France (NCE)
Read more >

Exception Policies

Amsterdam Weather - Bulletin 1
Date(s) of Impacted travel: 22 March 2019
Applicable to tickets issued on or before: 22 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Netherlands Industrial Action - Bulletin 1
Date(s) of Impacted travel: 18 March 2019
Applicable to tickets issued on or before: 16 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Industrial Action in France - Bulletin 1
Date(s) of Impacted travel: 19 March 2019
Applicable to tickets issued on or before: 15 March 2019
Affected Area(s) to/from/through the following:
  • All short-haul flights operated by Air France and HOP
Read more >

Exception Policies

Amsterdam Strong Winds - Bulletin 3
Date(s) of Impacted travel: 10 March 2019 through 15 March 2019
Applicable to tickets issued on or before: 14 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Rocky Mtns/Dakotas Weather - Bulletin 2
Date(s) of Impacted travel: 13 March 2019 through 14 March 2019
Applicable to tickets issued on or before: 12 March 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Aspen, CO (ASE)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Brainerd, MN (BRD)
  • Casper, WY (CPR)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Duluth, MN (DLH)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Grand Junction, CO (GJT)
  • Hayden, CO (HDN)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Montrose, CO (MTJ)
  • Rapid City, SD (RAP)
  • Vail, CO (EGE)
Read more >

Exception Policies

Rocky Mtns/Dakotas Weather - Bulletin 1
Date(s) of Impacted travel: 13 March 2019 through 14 March 2019
Applicable to tickets issued on or before: 12 March 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Aspen, CO (ASE)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Brainerd, MN (BRD)
  • Casper, WY (CPR)
  • Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Duluth, MN (DLH)
  • Grand Forks, ND (GFK)
  • Grand Junction, CO (GJT)
  • Hayden, CO (HDN)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Montrose, CO (MTJ)
  • Rapid City, SD (RAP)
  • Vail, CO (EGE)
Read more >

Exception Policies

Amsterdam Strong Winds - Bulletin 2
Date(s) of Impacted travel: 10 March 2019 through 14 March 2019
Applicable to tickets issued on or before: 10 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Amsterdam Strong Winds - Bulletin 1
Date(s) of Impacted travel: 10 March 2019 through 11 March 2019
Applicable to tickets issued on or before: 10 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Upper Midwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: 09 March 2019 through 10 March 2019
Applicable to tickets issued on or before: 07 March 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Brainerd, MN (BRD)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • Iron Mountain, MI (IMT)
  • La Crosse, WI (LSE)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Pellston, MI (PLN)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Ste Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • Traverse City, MI (TVC)
  • Wausau, WI (CWA)
Read more >

Exception Policies

New York City Winter Weather - Bulletin 1
Date(s) of Impacted travel: 03 March 2019 through 04 March 2019
Applicable to tickets issued on or before: 03 March 2019
Affected Area(s) to/from/through the following:
  • New York - Kennedy, NY (JFK)
  • New York - LaGuardia, NY (LGA)
  • Newark, NJ  (EWR)
  • Newburgh, NY (SWF)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Boston Winter Weather - Bulletin 2
Date(s) of Impacted travel: 02 March 2019 through 04 March 2019
Applicable to tickets issued on or before: 03 March 2019
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
Read more >

Exception Policies

Amsterdam Operations - Bulletin 1
Date(s) of Impacted travel: 03 March 2019 through 04 March 2019
Applicable to tickets issued on or before: 02 March 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Boston Winter Weather - Bulletin 1
Date(s) of Impacted travel: 02 March 2019
Applicable to tickets issued on or before: 01 March 2019
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
Read more >

Exception Policies

Midwestern US Winter Weather - Bulletin 1
Date(s) of Impacted travel: 23 February 2019 through 24 February 2019
Applicable to tickets issued on or before: 22 February 2019
Affected Area(s) to/from/through the following:
  • Appleton, WI (ATW)
  • Brainerd, MN (BRD)
  • Des Moines, IA (DSM)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • La Crosse, WI (LSE)
  • Lincoln, NE (LNK)
  • Marquette, MI (MQT)
  • Minneapolis/St. Paul, MN (MSP)
  • Omaha, NE (OMA)
  • Pellston, MI (PLN)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Sault Ste Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • Wausau, WI (CWA)
Read more >

Exception Policies

Northeast Winter Weather - Bulletin 1
Date(s) of Impacted travel: 20 February 2019
Applicable to tickets issued on or before: 19 February 2019
Affected Area(s) to/from/through the following:
  • Baltimore, MD (BWI)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Philadelphia, PA (PHL)
  • Washington DC - Dulles (IAD)
  • Washington DC - Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Haiti Civil Unrest - Bulletin 2
Date(s) of Impacted travel: 11 February 2019 through 22 February 2019
Applicable to tickets issued on or before: 11 February 2019
Affected Area(s) to/from/through the following:
  • Port Au Prince, Haiti (PAP)
Read more >

News

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Exception Policies

Upper Midwest Winter Weather - Bulletin 2
Date(s) of Impacted travel: 11 February 2019 through 12 February 2019
Applicable to tickets issued on or before: 11 February 2019
Affected Area(s) to/from/through the following:
  • Akron, OH (CAK)
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bemidji, MN (BJI)
  • Brainerd, MN (BRD)
  • Cedar Rapids, IA (CID)
  • Central Wisconsin, WI (CWA)
  • Chicago Midway, IL (MDW)
  • Chicago O’Hare, IL (ORD)
  • Detroit, MI (DTW)
  • Duluth, MN (DLH)
  • Fargo, ND (FAR)
  • Flint, MI (FNT)
  • Grand Forks, ND (GFK)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Moline, IL (MLI)
  • Pellston, MI (PLN)
  • Peoria. IL (PIA)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Ste. Marie, MI (CIU)
  • South Bend, IN (SBN)
  • Traverse City, MI (TVC)
  • Cleveland, OH (CLE)
Read more >

Exception Policies

Haiti Civil Unrest - Bulletin 1
Date(s) of Impacted travel: 11 February 2019 through 15 February 2019
Applicable to tickets issued on or before: 11 February 2019
Affected Area(s) to/from/through the following:
  • Port Au Prince, Haiti (PAP)
Read more >

Exception Policies

Upper Midwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: 11 February 2019 through 12 February 2019
Applicable to tickets issued on or before: 11 February 2019
Affected Area(s) to/from/through the following:
  • Akron, OH (CAK)
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bemidji, MN (BJI)
  • Brainerd, MN (BRD)
  • Cedar Rapids, IA (CID)
  • Central Wisconsin, WI (CWA)
  • Chicago Midway, IL (MDW)
  • Detroit, MI (DTW)
  • Duluth, MN (DLH)
  • Fargo, ND (FAR)
  • Flint, MI (FNT)
  • Grand Forks, ND (GFK)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • La Crosse, WI (LSE)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Minneapolis/St. Paul, MN (MSP)
  • Moline, IL (MLI)
  • Pellston, MI (PLN)
  • Peoria. IL (PIA)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Saginaw, MI (MBS)
  • Sault Ste. Marie, MI (CIU)
  • South Bend, IN (SBN)
  • Traverse City, MI (TVC)
  • Cleveland, OH (CLE)
Read more >

Exception Policies

Pacific Northwest Winter Weather - Bulletin 3
Date(s) of Impacted travel: 09 February 2019 through 13 February 2019
Applicable to tickets issued on or before: 07 February 2019
Affected Area(s) to/from/through the following:
  • Eugene, OR (EUG)
  • Medford, OR (MFR)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Seattle, WA (SEA)
  • Vancouver, BC, Canada (YVR)
Read more >

Exception Policies

Northeast US Weather - Bulletin 2
Date(s) of Impacted travel: 12 February 2019 through 13 February 2019
Applicable to tickets issued on or before: 10 February 2019
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Elmira, NY (ELM)
  • Erie, PA (ERI)
  • Hartford, CT (BDL)
  • Harrisburg, PA (MDT)
  • Ithaca, NY (ITH)
  • Manchester, NH (MHT)
  • Montreal, QC Canada (YUL)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Ottawa, ON Canada (YOW)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Rochester, NY (ROC)
  • Scranton, PA (AVP)
  • State College, PA (SCE)
  • Syracuse, NY (SYR)
  • Toronto, ON Canada (YYZ)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Northeast US Weather - Bulletin 1
Date(s) of Impacted travel: 12 February 2019
Applicable to tickets issued on or before: 10 February 2019
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Boston, MA (BOS)
  • Hartford, CT (BDL)
  • Manchester, NH (MHT)
  • New York-Kennedy, NY (JFK)
  • New York-La Guardia, NY (LGA)
  • Newark, NJ (EWR)
  • Newburgh, NY (SWF)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Pacific Northwest Winter Weather - Bulletin 2
Date(s) of Impacted travel: 08 February 2019 through 11 February 2019
Applicable to tickets issued on or before: 07 February 2019
Affected Area(s) to/from/through the following:
  • Eugene, OR (EUG)
  • Medford, OR (MFR)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Seattle, WA (SEA)
  • Vancouver, BC, Canada (YVR)
Read more >

Exception Policies

Amsterdam Winds - Bulletin 1
Date(s) of Impacted travel: 09 February 2019
Applicable to tickets issued on or before: 09 February 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Tokyo Winter Weather - Bulletin 1
Date(s) of Impacted travel: 08 February 2019 through 09 February 2019
Applicable to tickets issued on or before: 08 February 2019
Affected Area(s) to/from/through the following:
  • Tokyo-Haneda, Japan (HND)
  • Tokyo-Narita, Japan (NRT)
Read more >

Exception Policies

Brussels Industrial Action - Bulletin 1
Date(s) of Impacted travel: 13 February 2019
Applicable to tickets issued on or before: 08 February 2019
Affected Area(s) to/from/through the following:
  • Brussels, Belgium (BRU)
  • Brussels, Belgium-Midi Station (ZYR)
  • Antwerp, Belgium-Central Station (ZWE)
Read more >

Exception Policies

Pacific Northwest Winter Weather - Bulletin 1
Date(s) of Impacted travel: 08 February 2019 through 09 February 2019
Applicable to tickets issued on or before: 07 February 2019
Affected Area(s) to/from/through the following:
  • Eugene, OR (EUG)
  • Medford, OR (MFR)
  • Portland, OR (PDX)
  • Redmond, OR (RDM)
  • Seattle, WA (SEA)
  • Vancouver, BC, Canada (YVR)
Read more >

News

Delta Enjoys 6th Straight Year Ranked Among World’s Most Admired

Delta has again landed prominently among the world's leading brands after being named today as one of Fortune magazine's Top 50 Most Admired Companies for the sixth consecutive year.

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Exception Policies

Northern Plains Winter Weather - Bulletin 1
Date(s) of Impacted travel: 07 February 2019 through 08 February 2019
Applicable to tickets issued on or before: 05 February 2019
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bemidji, MN (BJI)
  • Brainerd, MN (BRD)
  • Cedar Rapids, IA (CID)
  • Central Wisconsin, WI (CWA)
  • Des Moines, IA (DSM)
  • Duluth, MN (DLH)
  • Escanaba, MI (ESC)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Green Bay, WI (GRB)
  • Hibbing, MN (HIB)
  • International Falls, MN (INL)
  • Iron Mountain, MI (IMT)
  • La Crosse, WI (LSE)
  • Marquette, MI (MQT)
  • Minneapolis/St. Paul, MN (MSP)
  • Pellston, MI (PLN)
  • Rapid City, SD (RAP)
  • Rhinelander, WI (RHI)
  • Rochester, MN (RST)
  • Sault Ste. Marie, MI (CIU)
  • Sioux Falls, SD (FSD)
  • Traverse City, MI (TVC)
Read more >

Exception Policies

Northeast Region Winter Weather - Bulletin 1
Date(s) of Impacted travel: 06 February 2019 through 07 February 2019
Applicable to tickets issued on or before: 05 February 2019
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Burlington, VT (BTV)
  • Elmira, NY (ELM)
  • Erie, PA (ERI)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • Manchester, NH (MHT)
  • Montreal, QC Canada (YUL)
  • Ottawa, ON Canada (YOW)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
  • Toronto, ON Canada (YYZ)
Read more >

Exception Policies

Great Lakes Winter Weather - Bulletin 2
Date(s) of Impacted travel: 05 February 2019 through 06 February 2019
Applicable to tickets issued on or before: 05 February 2019
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Appleton, WI (ATW)
  • Bloomington, IL (BMI)
  • Cedar Rapids, IA (CID)
  • Central Wisconsin, WI (CWA)
  • Chicago Midway, IL (MDW)
  • Chicago O'Hare, IL (ORD)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Escanaba, MI (ESC)
  • Flint, MI (FNT)
  • Grand Rapids, MI (GRR)
  • Green Bay, WI (GRB)
  • Iron Mountain, MI (IMT)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Marquette, MI (MQT)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Pellston, MI (PLN)
  • Peoria, IL (PIA)
  • Rhinelander, WI (RHI)
  • Saginaw, MI (MBS)
  • Sault Ste. Marie, MI (CIU)
  • South Bend, IN (SBN)
  • Traverse City, MI (TVC)
Read more >

Exception Policies

Great Lakes Winter Weather - Bulletin 1
Date(s) of Impacted travel: 05 February 2019 through 06 February 2019
Applicable to tickets issued on or before: 04 February 2019
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Detroit, MI (DTW)
  • Flint, MI (FNT)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Lansing, MI (LAN)
  • Pellston, MI (PLN)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • Traverse City, MI (TVC)
Read more >

Exception Policies

Munich Winter Weather - Bulletin 1
Date(s) of Impacted travel: 03 February 2019
Applicable to tickets issued on or before: 03 February 2019
Affected Area(s) to/from/through the following:
  • Munich, Germany (MUC)
Read more >

Exception Policies

Amsterdam Weather Conditions - Bulletin 1
Date(s) of Impacted travel: 02 February 2019
Applicable to tickets issued on or before: 02 February 2019
Affected Area(s) to/from/through the following:

Amsterdam, Netherlands (AMS)
Read more >

Exception Policies

Minneapolis and St Paul Winter Weather - Bulletin 1
Date(s) of Impacted travel: 03 February 2019 through 04 February 2019
Applicable to tickets issued on or before: 01 February 2019
Affected Area(s) to/from/through the following:
  • Minneapolis/St. Paul, MN (MSP)
Read more >

Exception Policies

Amsterdam Winter Weather - Bulletin 1
Date(s) of Impacted travel: 31 January 2019 through 01 February 2019
Applicable to tickets issued on or before: 31 January 2019
Affected Area(s) to/from/through the following:
  • Amsterdam, Netherlands (AMS)
Read more >
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operational excellence
COMPLETION FACTOR1
FlightStats (Jan. 2019)
98.2%
Delta Air Lines
94.4%
United
95.9%
American
ON-TIME PERFORMANCE1
FlightStats (Jan. 2019)
71.3%
Delta Air Lines
62.3%
United
64.3%
American
MISHANDLED BAGS
per 1,000 passengers2 (Oct. 2018)
1.30
Delta Air Lines
1.96
United
3.34
American

1Based on May 2018 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on April 2018 statistics for mishandled bags per 1,000 passengers enplaned as provided in the June 2018 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 5/18

 
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