News
Effective March 29, Delta has consolidated its Tokyo flights at Haneda Airport as part of a planned transfer of services from Narita Airport announced in 2019. The consolidation is part of Delta’s long-term Asia-Pacific network strategy and will provide customers with improved access to Haneda, Tokyo’s closest and most convenient airport.
News
As demand for medical supplies continues to grow in the U.S., vital supply lines are getting a boost today as Delta restarts regularly scheduled operations from China with the launch of cargo-only flights between Shanghai and Detroit.
News
The Fly Delta app gives you the power to book, change or cancel flights, access your boarding pass, and get the latest flight notifications in the palm of your hand – no matter where your ticket was booked. The Fly Delta app is also a helpful tool for customers stay in the know about flight and network changes – providing customers with all COVID-19 (coronavirus) updates.
Exception Policies
| Date(s) of Impacted travel: | 17 March 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 21 March 2020 |
| Affected Area(s) to/from/through the following: |
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News
Taking care of customers is at the center of everything we do. That’s why we’re making it even easier for customers to cancel, change or rebook travel that’s been impacted by coronavirus.
Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 17 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 17 March 2020 through 30 April 2020 |
| Applicable to tickets issued on or before: | 17 March 2020 |
| Affected Area(s) to/from/through the following: |
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News
Following restrictions issued by the Australian government, Delta is temporarily suspending service from Los Angeles to Sydney beginning March 18 through April 11.
Exception Policies
| Date(s) of Impacted travel: | 12 March 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 15 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 15 March 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 15 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 March 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 15 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 14 March 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 14 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 14 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 March 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 13 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 12 March 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 12 March 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta's 10 global partners are working diligently with their respective government agencies, health officials and aviation authorities to offer regular updates as this situation evolves.
Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 11 March 2020 |
| Affected Area(s) to/from/through the following: |
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Network Updates
Delta is adjusting its domestic and international flying to align with expected demand trends during the COVID-19 (coronavirus) outbreak, as announced earlier this week.
News
In addition to the significant efforts under way to protect the health and safety of its customers and employees, Delta Air Lines is announcing additional steps to address the financial impact of the COVID-19 (coronavirus) outbreak.
Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 09 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 24 January 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 09 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 01 March 2020 through 30 April 2020 |
| Applicable to tickets issued on or before: | 09 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 06 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 24 January 2020 through 31 May 2020 |
| Applicable to tickets issued on or before: | 06 March 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta will reduce its weekly flying schedule to Japan through April 30 and suspend summer seasonal service between Seattle and Osaka for 2020 in response to reduced demand due to COVID-19 (coronavirus).
Exception Policies
| Date(s) of Impacted travel: | 05 March 2020 through 08 March 2020 |
| Applicable to tickets issued on or before: | 03 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 01 March 2020 through 31 March 2020 |
| Applicable to tickets issued on or before: | 03 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 01 March 2020 through 31 March 2020 |
| Applicable to tickets issued on or before: | 03 March 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta will waive change fees for all flights booked between March 1-31 to any international destination the airline serves.
Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 30 April 2020 |
| Applicable to tickets issued on or before: | 01 March 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 15 March 2020 |
| Applicable to tickets issued on or before: | 27 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 15 March 2020 |
| Applicable to tickets issued on or before: | 26 February 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta is temporarily reducing the number of weekly flights it operates between the U.S. and Seoul-Incheon, South Korea (ICN) due to global health concerns related to Coronavirus (COVID-19).
Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 02 March 2020 |
| Applicable to tickets issued on or before: | 25 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 27 February 2020 |
| Applicable to tickets issued on or before: | 25 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 24 January 2020 through 30 April 2020 |
| Applicable to tickets issued on or before: | 24 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 25 February 2020 through 26 February 2020 |
| Applicable to tickets issued on or before: | 23 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 24 February 2020 |
| Applicable to tickets issued on or before: | 20 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 20 February 2020 |
| Applicable to tickets issued on or before: | 18 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 10 February 2020 through 11 February 2020 |
| Applicable to tickets issued on or before: | 10 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 09 February 2020 through 10 February 2020 |
| Applicable to tickets issued on or before: | 09 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 09 February 2020 |
| Applicable to tickets issued on or before: | 08 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 09 February 2020 |
| Applicable to tickets issued on or before: | 08 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 09 February 2020 through 11 February 2020 |
| Applicable to tickets issued on or before: | 07 February 2020 |
| Affected Area(s) to/from/through the following: |
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Exception Policies
| Date(s) of Impacted travel: | 07 February 2020 through 08 February 2020 |
| Applicable to tickets issued on or before: | 06 February 2020 |
| Affected Area(s) to/from/through the following: |
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News
Delta was named one of Fortune magazine’s Top 50 Most Admired Companies for the seventh consecutive year due to its leadership in social responsibility, innovation, culture and more.
Exception Policies
| Date(s) of Impacted travel: | 06 February 2020 through 07 February 2020 |
| Applicable to tickets issued on or before: | 04 February 2020 |
| Affected Area(s) to/from/through the following: |
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1Based on December 2019 statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on October 2019 statistics for mishandled bags per 1,000 passengers enplaned as provided in the December 2019 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 01/20
