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Exception Policies

Political Unrest in Ecuador – Bulletin 1
Date(s) of Impacted travel: 29 June 2022 through 06 July 2022
Applicable to tickets issued on or before: 29 June 2022
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
Read more >

Exception Policies

July 4th Holiday Travel – Bulletin 1
Date(s) of Impacted travel: 01 July 2022 through 04 July 2022
Applicable to tickets issued on or before: 28 June 2022
Affected Area(s) to/from/through the following:
  • Systemwide - all cities where Delta flies
Read more >

Exception Policies

Northeast U.S. Severe Weather – Bulletin 1
Date(s) of Impacted travel: 27 June 2022
Applicable to tickets issued on or before: 26 June 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Washington – Dulles, D.C. (IAD)
  • Washington – Reagan, D.C. (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 5
Date(s) of Impacted travel: 30 May 2022 through 03 July 2022
Applicable to tickets issued on or before: 24 June 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

New York City Area Severe Weather – Bulletin 1
Date(s) of Impacted travel: 22 June 2022
Applicable to tickets issued on or before: 21 June 2022
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Political Unrest in Ecuador – Bulletin 1
Date(s) of Impacted travel: 20 June 2022 through 26 June 2022
Applicable to tickets issued on or before: 20 June 2022
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
Read more >

Exception Policies

London Railway Industrial Action – Bulletin 1
Date(s) of Impacted travel: 21 June 2022 through 26 June 2022
Applicable to tickets issued on or before: 20 June 2022
Affected Area(s) to/from/through the following:
  • London Heathrow, UK (LHR)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 4
Date(s) of Impacted travel: 30 May 2022 through 26 June 2022
Applicable to tickets issued on or before: 09 June 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Industrial Action in Belgium - Bulletin 1
Date(s) of Impacted travel: 20 June 2022
Applicable to tickets issued on or before: 15 June 2022
Affected Area(s) to/from/through the following:
  • Brussels, BE (BRU)
Read more >

Exception Policies

Industrial Action in Paris - Bulletin 1
Date(s) of Impacted travel: 16 June 2022 through 16 June 2022
Applicable to tickets issued on or before: 14 June 2022
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 3
Date(s) of Impacted travel: 30 May 2022 through 17 June 2022
Applicable to tickets issued on or before: 10 June 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Paris Operational Constraints – Bulletin 1
Date(s) of Impacted travel: 08 June 2022 through 09 June 2022
Applicable to tickets issued on or before: 07 June 2022
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
Read more >

Exception Policies

Florida Tropical Depression – Bulletin 1
Date(s) of Impacted travel: 03 June 2022 through 04 June 2022
Applicable to tickets issued on or before: 02 June 2022
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Fort Lauderdale, FL (FLL)
  • Key West, FL (EYW)
  • Miami, FL (MIA)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
  • West Palm Beach FL, (PBI)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 2
Date(s) of Impacted travel: 30 May 2022 through 10 June 2022
Applicable to tickets issued on or before: 02 June 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 1
Date(s) of Impacted travel: 30 May 2022 through 06 June 2022
Applicable to tickets issued on or before: 30 May 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Amsterdam Operational Disruptions – Bulletin 1
Date(s) of Impacted travel: 25 May 2022 through 01 June 2022
Applicable to tickets issued on or before: 06 June 2022
Affected Area(s) to/from/through the following:

Amsterdam, NL (AMS)
Read more >

Exception Policies

Southeast and Northeast US Weather – Bulletin 1
Date(s) of Impacted travel: 26 May 2022 through 28 May 2022
Applicable to tickets issued on or before: 25 May 2022
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Detroit, MI (DTW)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Amsterdam Operational Disruptions – Bulletin 1
Date(s) of Impacted travel: 23 May 2022 through 24 May 2022
Applicable to tickets issued on or before: 23 May 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Southern and Northeastern US Spring Weather – Bulletin 1
Date(s) of Impacted travel: 21 May 2022 through 22 May 2022
Applicable to tickets issued on or before: 20 May 2022
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Detroit, MI (DTW)
  • Fort Lauderdale, FL (FLL)
  • Miami, FL (MIA)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Orlando, FL, (MCO)
  • Tampa, FL (TPA)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
  • West Palm Beach FL, (PBI)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Air Traffic Service Disruptions in Jamaica – Bulletin 1
Date(s) of Impacted travel: 12 May 2022 through 13 May 2022
Applicable to tickets issued on or before: 12 May 2022
Affected Area(s) to/from/through the following:
  • Kingston, JM (KIN)
  • Montego Bay, JM (MBJ)
Read more >

Exception Policies

New York City Area Weather – Bulletin 1
Date(s) of Impacted travel: 07 May 2022
Applicable to tickets issued on or before: 06 May 2022
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Southern and Northeastern US Spring Weather – Bulletin 1
Date(s) of Impacted travel: 06 May 2022
Applicable to tickets issued on or before: 05 May 2022
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
  • Detroit, MI (DTW)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Amsterdam Operational Constraints – Bulletin 1
Date(s) of Impacted travel: 06 May 2022 through 08 May 2022
Applicable to tickets issued on or before: 03 May 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Operational Disruptions in Amsterdam - Bulletin 1
Date(s) of Impacted travel: 30 April 2022 through 01 May 2022
Applicable to tickets issued on or before: 28 April 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Amsterdam Operational Disruptions – Bulletin 1
Date(s) of Impacted travel: 23 April 2022 through 25 April 2022
Applicable to tickets issued on or before: 23 April 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Northern Plains Winter Weather – Bulletin 1
Date(s) of Impacted travel: 23 April 2022 through 24 April 2022
Applicable to tickets issued on or before: 22 April 2022
Affected Area(s) to/from/through the following:
  • Bismarck, ND (BIS)
  • Minot, ND (MOT)
  • Williston, ND (XWA)
Read more >

Exception Policies

Amsterdam Weather – Bulletin 1
Date(s) of Impacted travel: 23 April 2022
Applicable to tickets issued on or before: 21 April 2022
Affected Area(s) to/from/through the following:

Amsterdam, NL (AMS)
Read more >

Exception Policies

Shanghai Airport Transportation Restrictions - Bulletin 4
Date(s) of Impacted travel: 28 March 2022 through 30 April 2022
Applicable to tickets issued on or before: 28 March 2022
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
Read more >

Exception Policies

Shanghai Airport Transportation Restrictions - Bulletin 3
Date(s) of Impacted travel: 28 March 2022 through 30 April 2022
Applicable to tickets issued on or before: 28 March 2022
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
Read more >

Exception Policies

Shanghai Airport Transportation Restrictions - Bulletin 2
Date(s) of Impacted travel: 28 March 2022 through 14 April 2022
Applicable to tickets issued on or before: 05 April 2022
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
Read more >

Exception Policies

Industrial Action by Greek Air Traffic Controllers – Bulletin 1
Date(s) of Impacted travel: 05 April 2022 through 06 April 2022
Applicable to tickets issued on or before: 28 February 2022
Affected Area(s) to/from/through the following:
  • Greece, GR
Read more >

Exception Policies

Shanghai Airport Transportation Restrictions - Bulletin 1
Date(s) of Impacted travel: 28 March 2022 through 06 April 2022
Applicable to tickets issued on or before: 28 March 2022
Affected Area(s) to/from/through the following:
  • Shanghai, China (PVG)
Read more >

Exception Policies

Salt Lake City Winter Weather – Bulletin 1
Date(s) of Impacted travel: 20 March 2022
Applicable to tickets issued on or before: 19 March 2022
Affected Area(s) to/from/through the following:
  • Salt Lake City, UT (SLC)
Read more >

Exception Policies

Metro New York City Area and Boston Weather – Bulletin 1
Date(s) of Impacted travel: 19 March 2022
Applicable to tickets issued on or before: 18 March 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Metro New York City Area and New England Winter Weather – Bulletin 1
Date(s) of Impacted travel: 12 March 2022
Applicable to tickets issued on or before: 10 March 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Providence, RI (PVD)
  • White Plains, NY (HPN)
Read more >

Exception Policies

New York City Area and Boston Winter Weather – Bulletin 1
Date(s) of Impacted travel: 09 March 2022
Applicable to tickets issued on or before: 08 March 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Rocky Mountains Winter Weather – Bulletin 1
Date(s) of Impacted travel: 09 March 2022
Applicable to tickets issued on or before: 08 March 2022
Affected Area(s) to/from/through the following:
  • Aspen, CO (ASE)
  • ·Colorado Springs, CO (COS)
  • Denver, CO (DEN)
  • Hayden, CO (HDN)
  • Salt Lake City, UT (SLC)
  • Vail, CO (EGE)
Read more >

Exception Policies

Northeastern U.S. and Canada Winter Weather – Bulletin 1
Date(s) of Impacted travel: 24 February 2022 through 25 February 2022
Applicable to tickets issued on or before: 22 February 2022
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Allentown, PA (ABE)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Burlington, VT (BVT)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Elmira, NY (ELM)
  • Erie, PA (ERI)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • Montreal, QC (YUL)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Rochester NY, (ROC)
  • State College, PA (SCE)
  • Syracuse, NY (SYR)
  • Toronto, ON (YYZ)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Midwest and Ohio Valley Winter Weather – Bulletin 1
Date(s) of Impacted travel: 24 February 2022 through 25 February 2022
Applicable to tickets issued on or before: 22 February 2022
Affected Area(s) to/from/through the following:
  • Bloomington, IL (BMI)
  • Chicago – Midway, IL (MDW)
  • Chicago – O’Hare, IL (ORD)
  • Cincinnati, OH (CVG)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Detroit, MI (DTW)
  • Evansville, IN (EVV)
  • Fort Wayne, IN (FWA)
  • Indianapolis, IN (IND)
  • Kalamazoo, MI (AZO)
  • Lexington, KY (LEX)
  • Louisville, KY (SDF)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
Read more >

Exception Policies

South Central Plains Winter Weather – Bulletin 1
Date(s) of Impacted travel: 23 February 2022 through 24 February 2022
Applicable to tickets issued on or before: 22 February 2022
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas - Fort Worth, TX (DFW)
  • Dallas - Love Field, TX (DAL)
  • Fayetteville, AR (XNA)
  • Fort Smith, AR (FSM)
  • Little Rock, AR (LIT)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Springfield, MO (SGF)
  • Tulsa, OK (TUL)
Read more >

Exception Policies

Salt Lake City Winter Weather – Bulletin 1
Date(s) of Impacted travel: 19 February 2022
Applicable to tickets issued on or before: 19 February 2022
Affected Area(s) to/from/through the following:
  • Salt Lake City, UT (SLC)
Read more >

Exception Policies

Minneapolis / St. Paul Winter Weather – Bulletin 1
Date(s) of Impacted travel: 21 February 2022 through 22 February 2022
Applicable to tickets issued on or before: 19 February 2022
Affected Area(s) to/from/through the following:

Minneapolis / St. Paul, UT (SLC)
Read more >

Exception Policies

Midwest and Southern Plains Weather – Bulletin 3
Date(s) of Impacted travel: 17 February 2022 through 18 February 2022
Applicable to tickets issued on or before: 16 February 2022
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Bloomington, IN (BMI)
  • Cedar Rapids, IA (CID)
  • Cincinnati, OH (CVG)
  • Chicago – Midway, IL (MDW)
  • Chicago – O’Hare, IL (ORD)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Flint, MI (FNT)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Kansas City, MO (MCI)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Oklahoma City, OK (OKC)
  • Omaha, NE (OMA)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Northeastern U.S. and Canada Weather – Bulletin 2
Date(s) of Impacted travel: 17 February 2022 through 18 February 2022
Applicable to tickets issued on or before: 16 February 2022
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Erie, PA (ERI)
  • Montreal, QC (YUL)
  • Rochester, NY (ROC)
  • Toronto, ON (YYZ)
Read more >

Exception Policies

Midwest and Southern Plains Weather – Bulletin 2
Date(s) of Impacted travel: 17 February 2022 through 17 February 2022
Applicable to tickets issued on or before: 16 February 2022
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Bloomington, IN (BMI)
  • Cedar Rapids, IA (CID)
  • Cincinnati, OH (CVG)
  • Chicago – Midway, IL (MDW)
  • Chicago – O’Hare, IL (ORD)
  • Cleveland, OH (CLE)
  • Columbus, OH (CMH)
  • Dayton, OH (DAY)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Flint, MI (FNT)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Kansas City, MO (MCI)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Oklahoma City, OK (OKC)
  • Omaha, NE (OMA)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Northeastern U.S. and Canada Weather – Bulletin 1
Date(s) of Impacted travel: 17 February 2022 through 17 February 2022
Applicable to tickets issued on or before: 15 February 2022
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Erie, PA (ERI)
  • Montreal, QC (YUL)
  • Rochester, NY (ROC)
  • Toronto, ON (YYZ)
Read more >

Exception Policies

Midwest and Southern Plains Weather - Bulletin 1
Date(s) of Impacted travel: 17 February 2022 through 17 February 2022
Applicable to tickets issued on or before: 15 February 2022
Affected Area(s) to/from/through the following:
  • Alpena, MI (APN)
  • Bloomington, IN (BMI)
  • Cedar Rapids, IA (CID)
  • Chicago – Midway, IL (MDW)
  • Chicago – O’Hare, IL (ORD)
  • Cleveland, OH (CLE)
  • Des Moines, IA (DSM)
  • Detroit, MI (DTW)
  • Flint, MI (FNT)
  • Fort Wayne, IN (FWA)
  • Grand Rapids, MI (GRR)
  • Kalamazoo, MI (AZO)
  • Kansas City, MO (MCI)
  • Lansing, MI (LAN)
  • Madison, WI (MSN)
  • Milwaukee, WI (MKE)
  • Moline, IL (MLI)
  • Oklahoma City, OK (OKC)
  • Omaha, NE (OMA)
  • Saginaw, MI (MBS)
  • South Bend, IN (SBN)
  • St. Louis, MO (STL)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
Read more >

Exception Policies

South Central Plains and Texas Winter Weather - Bulletin 2
Date(s) of Impacted travel: 02 February 2022 through 04 February 2022
Applicable to tickets issued on or before: 03 February 2022
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Columbus, MS (GTR)
  • Dallas - Fort Worth, TX (DFW)
  • Dallas - Love Field, TX (DAL)
  • Fayetteville, AR (XNA)
  • Fort Smith, AR (FSM)
  • Jackson, MS (JAN)
  • Kansas City, MO (MCI)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Springfield, MO (SGF)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
Read more >

Exception Policies

Northeast Winter Weather – Bulletin 2
Date(s) of Impacted travel: 02 February 2022 through 04 February 2022
Applicable to tickets issued on or before: 01 February 2022
Affected Area(s) to/from/through the following:
  • Albany, NY (ALB)
  • Baltimore, MD (BWI)
  • Bangor, ME (BGR)
  • Binghamton, NY (BGM)
  • Boston, MA (BOS)
  • Buffalo, NY (BUF)
  • Burlington, VT (BTV)
  • Charleston, WV (CRW)
  • Charlottesville, VA (CHO)
  • Elmira, NY (ELM)
  • Erie, PA (ERI)
  • Harrisburg, PA (MDT)
  • Hartford, CT (BDL)
  • Ithaca, NY (ITH)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Pittsburgh, PA (PIT)
  • Portland, ME (PWM)
  • Providence, RI (PVD)
  • Rochester, NY (ROC)
  • State College, PA (SCE)
  • Syracuse, NY (SYR)
  • Toronto, ON (YYZ)
  • Washington D.C. – Dulles (IAD)
  • Washington D.C. – Reagan (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

South Central Plains and Texas Winter Weather - Bulletin 1
Date(s) of Impacted travel: 02 February 2022 through 03 February 2022
Applicable to tickets issued on or before: 01 February 2022
Affected Area(s) to/from/through the following:
  • Austin, TX (AUS)
  • Dallas - Fort Worth, TX (DFW)
  • Dallas - Love Field, TX (DAL)
  • Fayetteville, AR (XNA)
  • Fort Smith, AR (FSM)
  • Kansas City, MO (MCI)
  • Little Rock, AR (LIT)
  • Memphis, TN (MEM)
  • Oklahoma City, OK (OKC)
  • San Antonio, TX (SAT)
  • Springfield, MO (SGF)
  • Tulsa, OK (TUL)
  • Wichita, KS (ICT)
Read more >
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operational excellence
COMPLETION FACTOR YTD1
FlightStats (Jan - Dec 2020)
95.7%
Delta Air Lines
93.8%
United
92.4%
American
ON-TIME PERFORMANCE ytd1
FlightStats (Jan -Dec 2020)
79.4%
Delta Air Lines
78.7%
United
74.6%
American
MISHANDLED BAGS
per 1,000 passengers2 (Jan - Oct 2020)
3.85
Delta Air Lines
4.75
United
6.37
American

1Based on December 2020 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2 DOMESTIC MAINLINE PERFORMANCE: Based on October 2020 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the December 2020 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 01/21

 
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