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Exception Policies

French Rail Industrial Action - Bulletin 1
Date(s) of Impacted travel: 03 December 2022 through 05 December 2022
Applicable to tickets issued on or before: 03 December 2022
Affected Area(s) to/from/through the following:
  • All flights from or to a French Airport 
Read more >

Exception Policies

Upper Great Lakes Winter Weather Bulletin 1
Date(s) of Impacted travel: 17 November 2022 through 18 November 2022
Applicable to tickets issued on or before: 17 November 2022
Affected Area(s) to/from/through the following:
  • Buffalo, NY (BUF)
  • Rochester, NY (ROC)
  • Syracuse, NY (SYR)
Read more >

Exception Policies

Northern Plains - Bulletin 1
Date(s) of Impacted travel: 10 November 2022 through 11 November 2022
Applicable to tickets issued on or before: 09 November 2022
Affected Area(s) to/from/through the following:
  • Aberdeen, SD (ABR)
  • Bemidji, MN (BJI)
  • Bismarck, ND (BIS)
  • Fargo, ND (FAR)
  • Grand Forks, ND (GFK)
  • Hibbing, MN (HIB)
  • Minneapolis, MN (MSP)
  • Minot, ND (MOT)
  • Williston, ND (XWA)
  • Winnipeg, CA (YWG)
Read more >

Exception Policies

Tropical Storm Nicole - Bulletin 2
Date(s) of Impacted travel: 08 November 2022 through 13 November 2022
Applicable to tickets issued on or before: 09 November 2022
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Gainesville, FL (GNV)
  • Georgetown, Bahamas (GGT)
  • Jacksonville, FL (JAX)
  • Marsh Harbour, Bahamas (MHH)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Nassau, Bahamas (NAS)
  • North Eleuthera, Bahamas (ELH)
  • Orlando, FL (MCO)
  • Providenciales, Turks and Caicos (PLS)
  • Sarasota, FL (SRQ)
  • Savannah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • West Palm Beach, FL (PBI)
Read more >

News

Delta named Best Airline in 2022 Stella Awards

Delta continues to earn accolades from its travel partners across the industry and around the world. The airline was recently recognized with a Gold-level honors for Best Airline in the Stella Awards, Delta’s fourth consecutive year of receiving this award.

read more >

Exception Policies

Tropical Storm Nicole - Bulletin 1
Date(s) of Impacted travel: 08 November 2022 through 13 November 2022
Applicable to tickets issued on or before: 08 November 2022
Affected Area(s) to/from/through the following:
  • Daytona Beach, Florida (DAB)
  • Fort Lauderdale, Florida (FLL)
  • Gainesville, Florida (GNV)
  • Georgetown, Bahamas (GGT)
  • Jacksonville, Florida (JAX)
  • Marsh Harbour, Bahamas (MHH)
  • Melbourne, Florida (MLB)
  • Miami, Florida (MIA)
  • Nassau, Bahamas (NAS)
  • North Eleuthera, Bahamas (ELH)
  • Orlando, Florida (MCO)
  • Providenciales, Turks Caicos (PLS)
  • Savannah, Georgia (SAV)
  • Tallahassee, Florida (TLH)
  • West Palm Beach, Florida (PBI)
Read more >

Exception Policies

Amsterdam Operational Disruptions - Bulletin 1
Date(s) of Impacted travel: 05 November 2022
Applicable to tickets issued on or before: 04 November 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Civil Unrest in Brazil – Bulletin 1
Date(s) of Impacted travel: 01 November 2022 through 04 November 2022
Applicable to tickets issued on or before: 01 November 2022
Affected Area(s) to/from/through the following:
  • Sao Paulo, Brazil (GRU)
Read more >

Exception Policies

Tropical Storm Lisa - Bulletin 1
Date(s) of Impacted travel: 02 November 2022 through 04 November 2022
Applicable to tickets issued on or before: 01 November 2022
Affected Area(s) to/from/through the following:
  • Belize City, Belize (BZE)
  • Guatemala City, Guatemala (GUA)
  • San Salvador, El Salvador (SAL)
  • San Pedro Sula, Honduras (SAP)
Read more >

Exception Policies

Fort Myers Infrastructure - Bulletin 1
Date(s) of Impacted travel: 30 September 2022 through 08 October 2022
Applicable to tickets issued on or before: 30 September 2022
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
Read more >

Exception Policies

Hurricane Ian - Bulletin 3
Date(s) of Impacted travel: 25 September 2022 through 03 October 2022
Applicable to tickets issued on or before: 29 September 2022
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savanah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
Read more >

Exception Policies

Tropical Storm Ian – The Carolinas and Georgia - Bulletin 1
Date(s) of Impacted travel: 30 September 2022 through 03 October 2022
Applicable to tickets issued on or before: 29 September 2022
Affected Area(s) to/from/through the following:
  • Asheville, NC (AVL)
  • Augusta, GA (AGS)
  • Charleston, SC (CHS)
  • Charlotte, NC (CLT)
  • Columbia, SC (CAE)
  • Fayetteville, NC (FAY)
  • Greensboro, NC (GSO)
  • Greenville Spartanburg, SC (GSP)
  • Jacksonville, NC (OAJ)
  • Myrtle Beach, SC (MYR)
  • Raleigh Durham, NC (RDU)
  • Wilmington, NC (ILM)
Read more >

Exception Policies

Hurricane Ian - Bulletin 2
Date(s) of Impacted travel: 25 September 2022 through 30 September 2022
Applicable to tickets issued on or before: 27 September 2022
Affected Area(s) to/from/through the following:
  • Brunswick, GA (BQK)
  • Columbus, GA (CSG)
  • Daytona Beach, FL (DAB)
  • Fort Lauderdale, FL (FLL)
  • Fort Myers, FL (RSW)
  • Fort Walton Beach, FL (VPS)
  • Gainesville, FL (GNV)
  • Hilton Head Island, SC (HHH)
  • Jacksonville, FL (JAX)
  • Key West, FL (EYW)
  • Melbourne, FL (MLB)
  • Miami, FL (MIA)
  • Orlando, FL (MCO)
  • Panama City, FL (ECP)
  • Pensacola, FL (PNS)
  • Sarasota, FL (SRQ)
  • Savanah, GA (SAV)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Valdosta, GA (VLD)
  • West Palm Beach, FL (PBI)
Read more >

Exception Policies

Tropical Storm Ian - Bulletin 1
Date(s) of Impacted travel: 25 September 2022 through 30 September 2022
Applicable to tickets issued on or before: 25 September 2022
Affected Area(s) to/from/through the following:
  • Daytona Beach, FL (DAB)
  • Panama City, FL (ECP)
  • Key West, FL (EYW)
  • Fort Lauderdale, FL (FLL)
  • Gainesville, FL (GNV)
  • Jacksonville, FL (JAX)
  • Orlando, FL (MCO)
  • Miami, FL (MIA)
  • Melbourne, FL (MLB)
  • West Palm Beach, FL (PBI)
  • Pensacola, FL (PNS)
  • Fort Myers, FL (RSW)
  • Sarasota, FL (SRQ)
  • Tallahassee, FL (TLH)
  • Tampa, FL (TPA)
  • Fort Walton Beach, FL (VPS)
Read more >

Exception Policies

Industrial Action in West Africa - Bulletin 1
Date(s) of Impacted travel: 23 September 2022 through 25 September 2022
Applicable to tickets issued on or before: 23 September 2022
Affected Area(s) to/from/through the following:
  • Accra, GH (ACC)
  • Dakar, SN (DSS)
  • Lagos, NG (LOS)
Read more >

Exception Policies

Tropical Depression Nine - Grand Cayman – Bulletin 1
Date(s) of Impacted travel: 26 September 2022 through 27 September 2022
Applicable to tickets issued on or before: 23 September 2022
Affected Area(s) to/from/through the following:
  • Grand Cayman, KY (GCM)
Read more >

Exception Policies

Hurricane Fiona - Bermuda – Bulletin 1
Date(s) of Impacted travel: 22 September 2022 through 23 September 2022
Applicable to tickets issued on or before: 21 September 2022
Affected Area(s) to/from/through the following:
  • Bermuda, BM (BDA)
Read more >

Exception Policies

Tropical Storm Fiona - North Central Caribbean - Bulletin 2
Date(s) of Impacted travel: 17 September 2022 through 20 September 2022
Applicable to tickets issued on or before: 17 September 2022
Affected Area(s) to/from/through the following:
  • Georgetown, BS (GGT)
  • Marsh Harbour, BS (MHH)
  • North Eleuthera, BS (ELH)
  • Nassau, BS (NAS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
  • Turks and Caicos Islands, TC (PLS)
Read more >

Exception Policies

Tropical Storm Fiona - North Central Caribbean - Bulletin 1
Date(s) of Impacted travel: 17 September 2022 through 18 September 2022
Applicable to tickets issued on or before: 16 September 2022
Affected Area(s) to/from/through the following:
  • Nassau, BS (NAS)
  • Punta Cana, DO (PUJ)
  • Santiago, DO (STI)
  • Santo Domingo, DO (SDQ)
  • Turks and Caicos Islands, TC (PLS)
Read more >

Exception Policies

Tropical Storm Fiona - Caribbean Islands - Bulletin 1
Date(s) of Impacted travel: 17 September 2022
Applicable to tickets issued on or before: 15 September 2022
Affected Area(s) to/from/through the following:
  • San Juan, Puerto Rico (SJU)
  • ST Croix, Virgin Islands (STX)
  • ST Maarten, ST Maarten (SXM)
  • ST Thomas, Virgin Islands (STT)
Read more >

Exception Policies

Industrial Action in France - Bulletin 1
Date(s) of Impacted travel: 16 September 2022
Applicable to tickets issued on or before: 14 September 2022
Affected Area(s) to/from/through the following:
  • All flights from or to a French Airport
Read more >

Exception Policies

Typhoon Muifa - Bulletin 1
Date(s) of Impacted travel: 13 September 2022 through 14 September 2022
Applicable to tickets issued on or before: 12 September 2022
Affected Area(s) to/from/through the following:
  • Shanghai – China (PVG)
Read more >

Exception Policies

Hurricane Kay - Bulletin 1
Date(s) of Impacted travel: 07 September 2022
Applicable to tickets issued on or before: 06 September 2022
Affected Area(s) to/from/through the following:
  • Los Cabos/San Jose del Cabo, Mexico (SJD) 
Read more >

Exception Policies

Hurricane Earl - Bulletin 1
Date(s) of Impacted travel: 08 September 2022
Applicable to tickets issued on or before: 06 September 2022
Affected Area(s) to/from/through the following:
  • Bermuda BM – (BDA)
Read more >

Exception Policies

New York City Area Severe Weather - Bulletin 1
Date(s) of Impacted travel: 22 August 2022
Applicable to tickets issued on or before: 21 August 2022
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 10
Date(s) of Impacted travel: 30 May 2022 through 20 August 2022
Applicable to tickets issued on or before: 05 August 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 9
Date(s) of Impacted travel: 30 May 2022 through 06 August 2022
Applicable to tickets issued on or before: 30 July 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

London Heathrow Airport Restrictions - Bulletin 1
Date(s) of Impacted travel: 25 July 2022 through 10 August 2022
Applicable to tickets issued on or before: 22 July 2022
Affected Area(s) to/from/through the following:
  • London Heathrow, UK (LHR)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 8
Date(s) of Impacted travel: 30 May 2022 through 30 July 2022
Applicable to tickets issued on or before: 21 July 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Northeast U.S. Severe Weather – Bulletin 1
Date(s) of Impacted travel: 12 July 2022
Applicable to tickets issued on or before: 11 July 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Philadelphia, PA (PHL)
  • Washington – Dulles, D.C. (IAD)
  • Washington – Reagan, D.C. (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 7
Date(s) of Impacted travel: 30 May 2022 through 23 July 2022
Applicable to tickets issued on or before: 08 July 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 6
Date(s) of Impacted travel: 30 May 2022 through 10 July 2022
Applicable to tickets issued on or before: 30 May 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Political Unrest in Ecuador – Bulletin 1
Date(s) of Impacted travel: 29 June 2022 through 06 July 2022
Applicable to tickets issued on or before: 29 June 2022
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
Read more >

Exception Policies

July 4th Holiday Travel – Bulletin 1
Date(s) of Impacted travel: 01 July 2022 through 04 July 2022
Applicable to tickets issued on or before: 28 June 2022
Affected Area(s) to/from/through the following:
  • Systemwide - all cities where Delta flies
Read more >

Exception Policies

Northeast U.S. Severe Weather – Bulletin 1
Date(s) of Impacted travel: 27 June 2022
Applicable to tickets issued on or before: 26 June 2022
Affected Area(s) to/from/through the following:
  • Boston, MA (BOS)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Washington – Dulles, D.C. (IAD)
  • Washington – Reagan, D.C. (DCA)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 5
Date(s) of Impacted travel: 30 May 2022 through 03 July 2022
Applicable to tickets issued on or before: 24 June 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

New York City Area Severe Weather – Bulletin 1
Date(s) of Impacted travel: 22 June 2022
Applicable to tickets issued on or before: 21 June 2022
Affected Area(s) to/from/through the following:
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • White Plains, NY (HPN)
Read more >

Exception Policies

Political Unrest in Ecuador – Bulletin 1
Date(s) of Impacted travel: 20 June 2022 through 26 June 2022
Applicable to tickets issued on or before: 20 June 2022
Affected Area(s) to/from/through the following:
  • Quito, Ecuador (UIO)
Read more >

Exception Policies

London Railway Industrial Action – Bulletin 1
Date(s) of Impacted travel: 21 June 2022 through 26 June 2022
Applicable to tickets issued on or before: 20 June 2022
Affected Area(s) to/from/through the following:
  • London Heathrow, UK (LHR)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 4
Date(s) of Impacted travel: 30 May 2022 through 26 June 2022
Applicable to tickets issued on or before: 09 June 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Industrial Action in Belgium - Bulletin 1
Date(s) of Impacted travel: 20 June 2022
Applicable to tickets issued on or before: 15 June 2022
Affected Area(s) to/from/through the following:
  • Brussels, BE (BRU)
Read more >

Exception Policies

Industrial Action in Paris - Bulletin 1
Date(s) of Impacted travel: 16 June 2022 through 16 June 2022
Applicable to tickets issued on or before: 14 June 2022
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 3
Date(s) of Impacted travel: 30 May 2022 through 17 June 2022
Applicable to tickets issued on or before: 10 June 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Paris Operational Constraints – Bulletin 1
Date(s) of Impacted travel: 08 June 2022 through 09 June 2022
Applicable to tickets issued on or before: 07 June 2022
Affected Area(s) to/from/through the following:
  • Paris - Charles De Gaulle, FR (CDG)
Read more >

Exception Policies

Florida Tropical Depression – Bulletin 1
Date(s) of Impacted travel: 03 June 2022 through 04 June 2022
Applicable to tickets issued on or before: 02 June 2022
Affected Area(s) to/from/through the following:
  • Fort Myers, FL (RSW)
  • Fort Lauderdale, FL (FLL)
  • Key West, FL (EYW)
  • Miami, FL (MIA)
  • Sarasota, FL (SRQ)
  • Tampa, FL (TPA)
  • West Palm Beach FL, (PBI)
Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 2
Date(s) of Impacted travel: 30 May 2022 through 10 June 2022
Applicable to tickets issued on or before: 02 June 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

At Delta's Seattle hub, a new experience for international travelers

At Delta's Seattle hub, a new experience for international travelers

Read more >

Exception Policies

Amsterdam Operational Constraints - Bulletin 1
Date(s) of Impacted travel: 30 May 2022 through 06 June 2022
Applicable to tickets issued on or before: 30 May 2022
Affected Area(s) to/from/through the following:
  • Amsterdam, NL (AMS)
Read more >

Exception Policies

Amsterdam Operational Disruptions – Bulletin 1
Date(s) of Impacted travel: 25 May 2022 through 01 June 2022
Applicable to tickets issued on or before: 06 June 2022
Affected Area(s) to/from/through the following:

Amsterdam, NL (AMS)
Read more >

Exception Policies

Southeast and Northeast US Weather – Bulletin 1
Date(s) of Impacted travel: 26 May 2022 through 28 May 2022
Applicable to tickets issued on or before: 25 May 2022
Affected Area(s) to/from/through the following:
  • Atlanta, GA (ATL)
  • Baltimore, MD (BWI)
  • Boston, MA (BOS)
  • Detroit, MI (DTW)
  • New York – Kennedy, NY (JFK)
  • New York – LaGuardia, NY (LGA)
  • Newark, NJ (EWR)
  • Washington – Dulles, DC (IAD)
  • Washington – Reagan, DC (DCA)
  • White Plains, NY (HPN)
Read more >
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operational excellence
COMPLETION FACTOR YTD1
FlightStats (Jan - June 2022)
96.6%
Delta Air Lines
95.6%
United
95.4%
American
ON-TIME PERFORMANCE ytd1
FlightStats (Jan -June 2022)
68.9%
Delta Air Lines
65.3%
United
64.9%
American
MISHANDLED BAGS
per 1,000 passengers2 (Jan - April 2022)
6.60
Delta Air Lines
6.37
United
8.66
American

1Based on June 2022 “Year to Date” statistics for on-time arrival (A0) and completion rate as provided by FlightStats for all flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 2DOMESTIC MAINLINE PERFORMANCE: Based on April 2022 “Year to Date” statistics for mishandled bags per 1,000 passengers enplaned as provided in the June 2022 DOT Air Travel Consumer report for domestic flights scheduled and compared to other U.S. global carriers flying transoceanic routes: United Airlines and American Airlines. 07/14/2022

 
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