Delta Expands Refundable Options for Business Travel   

Delta is offering the option to purchase fares with additional flexibility using an easy-to-read display in the GDSs and in some corporate online booking tools (OBTs)1.

The new fare option offers the following benefits:  

  • Fares are fully refundable to the original form of payment  
  • Allow free Same Day Confirmed Domestic ticket changes (a $75 value - see terms and conditions)

Many routes in Domestic, Latin America and trans-Atlantic markets are included in this launch and Delta plans to continue rolling out systemwide through the coming months. The refundable fare can be identified by the fare basis code or in the fare rules and must be purchased at time of booking. Examples are provided below for reference.

Beginning June 23, the initial launch will feature the option to purchase additional flexibility as a refundable fare in the GDS or OBT channel displays across each cabin product type, excluding Basic Economy, for all most domestic and international flights. 

Delta has made lasting changes to help simplify travel into a seamless, stress-free experience, including permanently removing change fees for premium and Main Cabin tickets originating from North America to anywhere in the world and for travel originating outside of North America for certain fares until further notice. Additionally, we extended the validity of all tickets expiring in 2021, and all tickets purchased in 2021, to now expire Dec. 31, 2022.

 

Entity

FBC Position

FBC Character

Domestic

4th

1/2/3/4/5/H/P/R/X/Y/Z

Latin

6th

G/L/R/T/X/Y/Z

TATL

4th

H/R/T/U

TPAC

6th

TBD

ALL

 

“Full Fares”

F0/Y0/W0/J0/J0F/Y9/W9/J9

 

Display Examples:

Concur 

 

GetThere

1 Displays on Concur/Sabre and newer OBTs like TripActions/Travelbank; dependent on account policy allowing refundable fares

 
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